ResidentIQ CRM is a web-based customer relationship management system for multifamily leasing teams, powered by Anyone Home. It is designed to support prospect and resident engagement through a customer-centric data model that captures communication types in a prospect-focused system. Lead workflows guide leasing activity and tell agents what to do next. A leasing chatbot provides on-demand answers to leasing questions, while call analytics provide phone-call scores the next business day and individualized reports by property or agent. A centralized leasing timeline tracks engagement. The CRM connects with property management, pricing optimization, single sign-on, and lead management systems; listed partners include AMSI, Rent Manager, Entrata, RealPage, PropertyBoss, MRI, ResMan, and Yardi. Its online tour scheduler supports in-person, video, self-guided, and virtual tours. ResidentIQ offers services à la carte, so customers can choose services for each community. Pricing is available on request. Service access is limited to the number of units for each property specified in the applicable order form.
Who it is for
ResidentIQ CRM suits multifamily leasing teams seeking tools for prospect engagement, lead workflows, and tour scheduling. It may also suit property management companies that want to select services à la carte for each community.
What is good
- Lead workflows guide agents' next steps
- Call scores arrive the next business day
- Tour scheduler supports four tour types
- Listed integrations include eight property software partners
What to know first
- Pricing is available on request
- Access is limited to the units in the order form
Verdict
ResidentIQ CRM brings lead workflows, communication tracking, call analytics, and several tour formats together for multifamily leasing. Check pricing and the unit limit in the applicable order form when considering it.
ResidentIQ CRM plans and pricing
All plansCompared on property management CRM software
- Lead capture
- Yes
- Leasing pipeline
- Yes
- Applicant messaging
- Yes
- Contact history
- Yes
- SMS messaging
- Yes
- Property software sync
- Yes



