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Reorder

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Reorder's own site

What Reorder is

Reorder provides independent restaurants with branded online ordering websites for direct orders and online sales management. Restaurants supply their menu, photos, and contact details, and Reorder says a site can launch in 24 hours. Orders can be accepted with one click, tickets printed, and real-time alerts received through the dashboard, SMS, or a POS. Delivery can use the restaurant’s own team or providers such as Uber Direct, Rappi Cargo, and PedidosYa; fixed-rate delivery pricing starts at $7 per order. Payments can go to a restaurant’s Stripe account, with MercadoPago, other gateways, cash, and in-person card payments also mentioned. Reorder provides live sales, visit, and conversion reports, customer names, contact details, order history, and a points-based loyalty program. Integrations cover payment, delivery, POS, and invoicing systems. The Reorder plan costs $249 a month, billed monthly per location, with unlimited orders, no restaurant or customer fees, direct support, and cancellation anytime without a contract.

Who it suits

Reorder is aimed at independent restaurants building their own branded ordering channel. Multi-location businesses, franchises, and businesses receiving 1,000 or more orders per month are asked to contact Reorder.

What it does well

  • Branded ordering site launch stated at 24 hours
  • Unlimited orders
  • No restaurant or customer fees
  • POS and delivery integrations
  • Customer data and loyalty tools

What to know first

  • Costs $249 a month per location
  • Delivery pricing starts at $7 per order
  • Large or multi-location businesses need to contact Reorder

Plans

PlanBilled and limitsPrice
ReorderMonthly, per location · Unlimited orders · Multi-location businesses, franchises, or 1,000+ orders/month: contact Reorder$249 a month

As reorder.io lists them, read 11 Oct 2026. The maker's own page has the final word.

Verdict

Reorder focuses on direct restaurant ordering, with order handling, delivery connections, payments, reporting, and loyalty in one service. The monthly per-location fee has no commissions, but larger operations require a separate conversation.

Facts from Reorder's own pages

Delivery
Restaurants can use their own delivery teams or connect to providers including Uber Direct, Rappi Cargo, and PedidosYa; the page says fixed-rate delivery pricing starts at $7 per order. · reorder.io, 11 Oct 2026
Delivery orders
Yes · reorder.io, 22 Sept 2026
Fees and cancellation
The listed plan has no restaurant or customer fees or commissions, includes unlimited orders, is billed monthly per location, and can be cancelled anytime without a contract. · reorder.io, 11 Oct 2026
Free plan
No · reorder.io, 22 Sept 2026
Integrations
Reorder describes integrations with payment providers, delivery platforms, POS systems, and invoicing platforms, and says it will confirm compatibility for a restaurant’s POS or invoicing system. · reorder.io, 11 Oct 2026
Intended customers
Reorder says it aims to give independent restaurant brands technology to operate their own online channel and grow their margins. · reorder.io, 11 Oct 2026
Limits and quotes
Multi-location businesses, franchises, and businesses receiving 1,000 or more orders per month are asked to contact Reorder. · reorder.io, 11 Oct 2026
Loyalty
The built-in loyalty program awards points for orders that customers can redeem on future purchases. · reorder.io, 11 Oct 2026
Ordering channels
website · reorder.io, 22 Sept 2026
Order management
Restaurants can accept orders with one click, print tickets, and receive real-time alerts on the dashboard, by SMS, or in their POS. · reorder.io, 11 Oct 2026
Payments
The pricing page says payments can go directly to the restaurant’s Stripe account and also mentions MercadoPago and other supported gateways, as well as cash or in-person card payments. · reorder.io, 11 Oct 2026
POS integration
Yes · reorder.io, 22 Sept 2026
Reports and customer data
Reorder provides real-time reporting on sales, visits, and conversion rates, and says restaurants can access customer names, contact details, and order history. · reorder.io, 11 Oct 2026
Setup
Reorder says it can launch a restaurant’s branded ordering site in 24 hours, with the menu, photos, and contact details supplied by the restaurant. · reorder.io, 11 Oct 2026
Paid from
249 · reorder.io, 22 Sept 2026
Support
Direct support from Reorder is included in the flat fee. · reorder.io, 11 Oct 2026
What it does
Reorder provides independent restaurants with branded online ordering sites so they can take direct orders and manage their online sales channel. · reorder.io, 11 Oct 2026

Where Reorder stands on Freedom251

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