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Incentivio
by Incentivio
What Incentivio is
Incentivio is a guest-engagement platform built for multi-unit restaurants, combining online ordering, loyalty, marketing automation, and analytics. Branded ordering is available across web and mobile and connects with loyalty, marketing, and guest analytics. Loyalty programs can reward points, visits, or spending, with custom earning and redemption rules; the loyalty product is designed for restaurant groups with 5+ locations. Branded mobile apps support one-tap reordering, saved favorites, and loyalty earning and redemption. Dispatch works with restaurant-owned drivers and national delivery networks through branded ordering channels. Its guest data platform combines POS, loyalty, ordering, and engagement information into real-time profiles, while analytics provide views of transaction history and channel behavior across locations and campaigns. Incentivio Connect scores guests for lifetime value, churn risk, visit frequency, purchase propensity, and offer sensitivity. The platform also includes menu management and order throttling. Named integrations include Toast, Square, Oracle, PAR Brink, Qu, Revel, SpotOn, Stripe, DoorDash Drive, Uber, and Shipday. Pricing is available on request; the company offers a personalized product demo.
Who it suits
Incentivio is aimed at multi-unit restaurant groups that want ordering, loyalty, marketing, and analytics in one platform. Its loyalty product is designed for groups with 5+ locations.
What it does well
- Branded ordering spans web and mobile
- Supports points-, visit-, and spend-based rewards
- Combines guest data from POS, loyalty, and ordering
- Lists integrations including Toast and Square
What to know first
- No free plan or free trial is offered
- Pricing is available on request
- Loyalty product is designed for groups with 5+ locations
Limits
There is no free plan or free trial. Pricing is available on request, and the loyalty product is designed for restaurant groups with 5+ locations.
Getting started
- Visit https://incentivio.com/.
- Request a personalized product demo covering ordering, loyalty, marketing workflows, and insights.
- Discuss pricing with Incentivio; pricing is available on request.
- Use the platform across Android, iOS, and web.
Verdict
Incentivio brings branded ordering, loyalty, guest data, and analytics together for multi-unit restaurants. Pricing requires an inquiry, and the loyalty product is designed for restaurant groups with 5+ locations.
Questions
How much does Incentivio cost?
Pricing is available on request. The pricing page redirects to a demo page, which shows no prices or named plans.
Does Incentivio offer a free plan or trial?
No free plan or free trial is listed.
Which platforms does Incentivio support?
The listed platforms are Android, iOS, and web.
Which restaurant integrations are listed?
Integrations include Toast, Square, Oracle, PAR Brink, Qu, Revel, SpotOn, Stripe, DoorDash Drive, Uber, and Shipday.
What does Incentivio include for loyalty?
Its loyalty software supports points-, visit-, and spend-based rewards with custom earning and redemption rules. The loyalty product is designed for restaurant groups with 5+ locations.
Who makes Incentivio, and where is it based?
The maker is Incentivio, founded in 2017 and headquartered in Boston, Massachusetts, United States.
Facts from Incentivio's own pages
- AI intelligence
- Incentivio Connect continuously scores guests for lifetime value, churn risk, visit frequency, propensity to purchase, and offer sensitivity. · incentivio.com, 30 Sept 2026
- Analytics
- The platform brings guest profiles, transaction history, and channel behavior into a single view and provides insights across locations and campaigns. · incentivio.com, 2 Oct 2026
- API and data
- Incentivio Connect is BigQuery native and provides API-first connectivity plus Reverse ETL. · incentivio.com, 30 Sept 2026
- Audience
- Incentivio describes its platform as purpose-built for multi-unit restaurant groups. · incentivio.com, 2 Oct 2026
- Data ownership
- The company says restaurants retain ownership of guest data and that Incentivio does not resell it. · incentivio.com, 2 Oct 2026
- Delivery
- Dispatch supports restaurant-owned drivers and national delivery networks through branded ordering channels. · incentivio.com, 30 Sept 2026
- Guest data
- The CDP/CRM unifies POS, loyalty, ordering, and engagement data into a real-time guest profile. · incentivio.com, 30 Sept 2026
- Headquarters
- Boston, Massachusetts, United States · incentivio.com, 23 Sept 2026
- Integrations
- The integrations directory lists POS, payment, delivery, marketing, and aggregator connections, including Toast, Square, Oracle, Stripe, and Uber. · incentivio.com, 2 Oct 2026
- Loyalty
- Its loyalty and automated engagement tools are designed to encourage repeat visits and target guests based on their behavior. · incentivio.com, 2 Oct 2026
- Loyalty limit
- Incentivio says its loyalty product is designed for restaurant groups with 5+ locations. · incentivio.com, 30 Sept 2026
- Mobile apps
- Incentivio offers fully branded mobile apps with one-tap reordering, saved favorites, and loyalty earning and redemption. · incentivio.com, 30 Sept 2026
- Online ordering
- The platform provides branded online ordering connected to loyalty, marketing, and guest analytics. · incentivio.com, 30 Sept 2026
- Operations
- The platform includes automated menu management and order throttling for restaurant operations. · incentivio.com, 2 Oct 2026
- Ordering
- The platform offers branded ordering across web and mobile, with AI-powered recommendations that aim to increase average check size. · incentivio.com, 2 Oct 2026
- Pricing
- The pricing URL redirects to a demo page; no prices or named plans are shown there. · incentivio.com, 2 Oct 2026
- Product
- Incentivio is a guest engagement platform for multi-unit restaurants that combines online ordering, loyalty, marketing automation, and analytics. · incentivio.com, 2 Oct 2026
- Purpose
- Incentivio is a guest-engagement platform built for multi-unit restaurants. · incentivio.com, 30 Sept 2026
- Sales process
- The company offers a personalized product demo covering ordering, loyalty, automated marketing workflows, and real-time insights. · incentivio.com, 2 Oct 2026
- Security
- The integrations page describes its Heartland integration as providing secure payment processing. · incentivio.com, 2 Oct 2026
- Support
- Existing customers can contact support through the support link on Incentivio’s contact page. · incentivio.com, 2 Oct 2026
Where Incentivio stands on Freedom251
- Restaurant Gift Card Software#30 of 40
- Restaurant Loyalty Software#20 of 25
- Restaurant Online Ordering Software#126 of 127