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ReferralPoint
What ReferralPoint is
ReferralPoint is a web-based referral management platform for healthcare organizations, covering referrals from primary care providers to specialists as well as referrals received by specialty practices. IntelligentDATA scores providers across six dimensions, and IdealMATCH uses those scores to identify in-network specialists according to cost, quality, and patient needs. SARA can start prior authorization when a referral is submitted and keep patients and staff updated. It can also contact patients by text or email in their preferred language to arrange appointments, send reminders, and follow up after visits. Specialty practices can bring referrals from fax, Direct, email, web forms, labs, and notes into one queue; ReferralPoint can then create EHR charts and begin scheduling. Its analytics track referrals from order through closure, compare providers and organizations, and provide quarterly executive KPI reports. Listed EHR connections include athenahealth, eCW, NextGen, Altera, Veradigm, and Epic. The company also lists standards including Direct Message, SSO, REST APIs, FHIR, HL7 v2, CDA, and CCD. Pricing is available on request.
Who it suits
ReferralPoint is intended for medical groups, health systems, community health centers, payers, and specialty practices. It may suit organizations seeking to coordinate referral workflows and patient follow-up across connected systems.
What it does well
- Automates outbound and inbound referral workflows
- Matches in-network specialists using cost, quality, and patient needs
- SARA can coordinate scheduling, reminders, and follow-up
- Tracks referrals through closure and reports quarterly KPIs
- Lists connections to six named EHR systems
What to know first
- Pricing is available on request
- Most organizations go live within 60–90 days
Getting started
- Visit https://referralpoint.ai/.
- Request a demo from ReferralPoint.
- Contact [email protected] or call (972) 831-7270 to discuss the product and pricing.
- Plan for a typical implementation period of 60–90 days.
Verdict
ReferralPoint combines referral routing, provider matching, patient coordination, and tracking for healthcare organizations. Request a demo and pricing details to assess its fit with your referral and EHR workflows.
Questions
What does ReferralPoint cost?
Pricing is available on request.
Which organizations is ReferralPoint for?
The company describes it as serving medical groups, health systems, community health centers, payers, and specialty practices.
Which EHR systems does ReferralPoint identify as connections?
The company identifies athenahealth, eCW, NextGen, Altera, Veradigm, and Epic.
What integration standards does ReferralPoint list?
The supported standards listed include Direct Message, SSO, REST APIs, FHIR, HL7 v2, CDA, and CCD.
How long does implementation take?
ReferralPoint says most organizations go live within 60–90 days.
What security measures and certifications does ReferralPoint list?
It describes itself as HIPAA-compliant and lists encryption in transit and at rest, role-based access controls, operational logging, and audit trails. Its security page displays HITRUST CSF Certified and SOC 2 Type II Certified badges.
Facts from ReferralPoint's own pages
- Analytics
- The platform tracks referrals from order through closure, compares providers and organizations, and provides quarterly executive KPI reports. · referralpoint.ai, 4 Oct 2026
- Certifications
- The security page displays HITRUST CSF Certified and SOC 2 Type II Certified badges. · referralpoint.ai, 4 Oct 2026
- Company
- ReferralPoint, LLC says it is headquartered in Grapevine, Texas, and was founded in 2019. · referralpoint.ai, 4 Oct 2026
- EHR integrations
- The company identifies athenahealth, eCW, NextGen, Altera, Veradigm, and Epic among its EHR connections, and says additional environments can be connected through its integration framework. · referralpoint.ai, 4 Oct 2026
- Founded
- 2018 · referralpoint.ai, 4 Oct 2026
- Headquarters
- Grapevine, Texas, United States · referralpoint.ai, 4 Oct 2026
- Implementation
- The company says most organizations go live within 60–90 days. · referralpoint.ai, 4 Oct 2026
- Inbound referrals
- For specialty practices, ReferralPoint consolidates fax, Direct, email, web forms, labs, and notes into a queue, then can create EHR charts and initiate scheduling. · referralpoint.ai, 4 Oct 2026
- Intended customers
- The company describes the product as serving medical groups, health systems, community health centers, payers, and specialty practices. · referralpoint.ai, 4 Oct 2026
- Patient coordination
- SARA contacts patients by text or email in their preferred language to schedule appointments, send reminders, and follow up after visits. · referralpoint.ai, 4 Oct 2026
- Prior authorization
- SARA can initiate prior authorization when a referral is submitted and keep patients and staff updated. · referralpoint.ai, 4 Oct 2026
- Product
- ReferralPoint is an AI-powered referral management platform for healthcare organizations. · referralpoint.ai, 4 Oct 2026
- Provider matching
- IntelligentDATA scores providers across six dimensions, and IdealMATCH uses those scores to surface in-network specialists based on cost, quality, and patient needs. · referralpoint.ai, 4 Oct 2026
- Security
- ReferralPoint describes itself as HIPAA-compliant and lists encryption in transit and at rest, role-based access controls, operational logging, and audit trails. · referralpoint.ai, 4 Oct 2026
- Support
- ReferralPoint offers a demo and lists [email protected] and (972) 831-7270 as contact details. · referralpoint.ai, 4 Oct 2026
- Supported integration standards
- The integration page lists Direct Message, SSO, REST APIs, FHIR, HL7 v2, CDA, and CCD. · referralpoint.ai, 4 Oct 2026
- Workflows
- The platform automates both outbound referrals from primary care providers and inbound referrals received by specialty practices. · referralpoint.ai, 4 Oct 2026
Where ReferralPoint stands on Freedom251
- Referral Management Software#34 of 36