PumpDocket is dispatch, compliance and invoicing software for recurring route businesses that pump septic tanks, grease traps or portable restrooms. It assigns jobs to routes, notifies drivers and shows real-time job status. Drivers can close jobs from a phone with gallons, destination, notes, photos and checklists; job details and checklists can queue offline and sync when signal returns. Completed work feeds same-day invoices, and customers can pay online through Stripe. A customer portal supports appointment confirmation, rescheduling, invoices and payments, while proposals can be signed digitally. Compliance tools include 50-state septage and FOG profiles, trip-ticket support, retention references and jurisdiction notes. Portable restroom teams can track deployment, servicing and inventory. The service runs on Android, iOS and the web, and offers a 30-day trial. Plans are billed monthly: Starter is 99.00 USD per month, Team is 230.00 USD per month, and Fleet is 454.00 USD per month. The listed paid starting price is 139 /mo.
Who it is for
PumpDocket suits recurring pump-route operators handling septic, grease-trap or portable-restroom work, including companies combining those services. Its dispatch and field tools are aimed at teams with drivers completing route jobs.
What is good
- Routes jobs and displays real-time status.
- Job details can queue offline and sync later.
- Completed jobs feed same-day invoices.
- Includes 50-state septage and FOG profiles.
- Available on Android, iOS and web.
What to know first
- No free plan is listed.
- Starter is limited to 1–3 trucks and 75 active customers.
- Listed paid starting price is 139 /mo.
Verdict
PumpDocket brings route dispatch, field closeout, compliance tracking and invoicing into one service. A 30-day trial is available, but there is no free plan.
PumpDocket plans and pricing
All plansCompared on septic service software
- Free plan
- No
- Paid from
- $139/mo
- Septic workflows
- Yes
- Route optimization
- Yes
- Recurring service
- Yes
- Inspection forms
- Yes
- Customer records
- Yes
- Invoicing and payments
- Yes
