Freedom251 › Septic Service Software
PumpDocket
What PumpDocket is
PumpDocket is dispatch, compliance and invoicing software for recurring route businesses that pump septic tanks, grease traps or portable restrooms. It assigns jobs to routes, notifies drivers and shows real-time job status. Drivers can close jobs from a phone with gallons, destination, notes, photos and checklists; job details and checklists can queue offline and sync when signal returns. Completed work feeds same-day invoices, and customers can pay online through Stripe. A customer portal supports appointment confirmation, rescheduling, invoices and payments, while proposals can be signed digitally. Compliance tools include 50-state septage and FOG profiles, trip-ticket support, retention references and jurisdiction notes. Portable restroom teams can track deployment, servicing and inventory. The service runs on Android, iOS and the web, and offers a 30-day trial. Plans are billed monthly: Starter is $99 a month, Team is $230 a month, and Fleet is $454 a month. The listed paid starting price is 139 /mo.
Who it suits
PumpDocket suits recurring pump-route operators handling septic, grease-trap or portable-restroom work, including companies combining those services. Its dispatch and field tools are aimed at teams with drivers completing route jobs.
What it does well
- Routes jobs and displays real-time status.
- Job details can queue offline and sync later.
- Completed jobs feed same-day invoices.
- Includes 50-state septage and FOG profiles.
- Available on Android, iOS and web.
What to know first
- No free plan is listed.
- Starter is limited to 1–3 trucks and 75 active customers.
- Listed paid starting price is 139 /mo.
Limits
Starter covers 1–3 trucks and up to 75 active customers. The 30-day trial is available; no other trial limits are listed.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Team | monthly; ~~$329/mo~~ standard price · 4–10 trucks · unlimited customers · unlimited team members | $230 a month |
| Fleet | monthly; ~~$649/mo~~ standard price · 11+ trucks · unlimited customers · unlimited team members | $454 a month |
| Starter | monthly; ~~$139/mo~~ standard price · 1–3 trucks · up to 75 active customers · unlimited team members | $99 a month |
As pumpdocket.com lists them, read 1 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the PumpDocket website.
- Choose a monthly plan or start the 30-day trial.
- Use the included onboarding help to import customers.
- Run a route and hand off data to the bookkeeper.
Verdict
PumpDocket brings route dispatch, field closeout, compliance tracking and invoicing into one service. A 30-day trial is available, but there is no free plan.
Questions
How much does PumpDocket cost?
The listed monthly plan prices are $99 a month for Starter, $230 a month for Team, and $454 a month for Fleet. The pricing note says From $139/mo.
Is there a free plan or trial?
There is no free plan. PumpDocket offers a 30-day trial.
Which platforms does it support?
PumpDocket is available on Android, iOS, and the web.
What does the Starter plan include?
Starter is for 1–3 trucks, up to 75 active customers, and unlimited team members.
Which services does it integrate with?
Listed integrations include Stripe, QuickBooks, and Twilio. Google Calendar sync is listed on the pricing page.
Can customers export their data?
Customers own their operational data and can export it with in-service tools or request a machine-readable export within 30 days.
Facts from PumpDocket's own pages
- Billing
- Completed jobs flow into same-day invoices and customers can pay online through Stripe. · pumpdocket.com, 1 Oct 2026
- Compliance
- PumpDocket maintains 50-state septage and FOG regulatory profiles with cited source trails, trip-ticket support, retention references, and jurisdiction notes. · pumpdocket.com, 1 Oct 2026
- Customer tools
- Customers receive a portal to confirm appointments, request rescheduling, view invoices, and pay online; proposals support digital signatures. · pumpdocket.com, 1 Oct 2026
- Data ownership
- Customers own their operational data and can export it using in-service tools or request a machine-readable export within 30 days. · pumpdocket.com, 1 Oct 2026
- Dispatch workflow
- The platform assigns jobs to routes, notifies drivers, and shows real-time job status. · pumpdocket.com, 1 Oct 2026
- Field closeout
- Drivers can close jobs from any phone in three taps, including gallons, destination, notes, photos, and checklists. · pumpdocket.com, 1 Oct 2026
- Integrations
- The service supports Stripe, QuickBooks, and Twilio integrations, and the pricing page lists Google Calendar sync. · pumpdocket.com, 1 Oct 2026
- Offline operation
- Job completion, notes, and checklists can queue locally and sync when the phone regains signal. · pumpdocket.com, 1 Oct 2026
- Portable restroom tracking
- The product tracks portable-restroom unit deployment, servicing, and inventory. · pumpdocket.com, 1 Oct 2026
- Purpose
- PumpDocket is dispatch, compliance, and invoicing software for companies that pump septic tanks, grease traps, and portable restrooms. · pumpdocket.com, 1 Oct 2026
- Security
- PumpDocket states that it uses HTTPS/TLS in transit, encryption at rest for sensitive data, role-based access controls, rate limiting, and security monitoring. · pumpdocket.com, 1 Oct 2026
- Setup
- PumpDocket says teams can import customers, run a route, and hand off data to the bookkeeper in one day. · pumpdocket.com, 1 Oct 2026
- Support
- Onboarding help is included with every plan, while Team and Fleet include priority support. · pumpdocket.com, 1 Oct 2026
- Target users
- The product is aimed at recurring pump-route operators handling septic, grease-trap, portable-restroom work, or a combination of those services. · pumpdocket.com, 1 Oct 2026
Where PumpDocket stands on Freedom251
- Septic Service Software#11 of 21