Promptic

Free plan APIWeb

What Promptic is

Promptic is a GenAI optimization platform for tracing, evaluating, and improving AI agents and LLM prompts. It benchmarks models and tunes prompts, agents, tools, and extraction workflows against customer data and chosen quality, cost, and latency measures. OpenTelemetry tracing captures LLM calls, tool calls, and workflow steps, including tokens, cost, and latency for each span. Coding agents can compare architectures, inspect traces, suggest implementation changes, and validate changes against evaluation data. Workflows are available through a dashboard, Python SDK, CLI, and REST API. Documented model access includes OpenAI, OpenRouter, Google AI Studio, Google Vertex AI, Azure OpenAI, and custom OpenAI-compatible endpoints. With BYOK, target-model predictions use customer credentials, but optimizer-model calls generally use managed models except for supported OpenAI-key workflows. Promptic says customer content is not used to train foundation models or create generalized model datasets. The Free plan costs nothing and includes one user, one AI application, 200K credits per month, 1 GB retained storage, and 14-day trace retention. Team costs €149 a month, billed monthly, with unlimited users, one included application, 1M credits, and 30-day retention.

Who it suits

Promptic may suit teams developing AI applications that want to trace model and tool calls, evaluate changes, or optimize quality, cost, and latency. The free tier offers a limited starting point, while paid plans increase users, applications, credits, and retention.

What it does well

Tracing records tokens, cost, and latency per span.
Supports dashboard, Python SDK, CLI, and REST API workflows.
Free plan includes 200K credits per month.
Customer content is not used to train foundation models.
Business plan includes priority support and advanced optimization.

What to know first

Free plan allows one user and one AI application.
Free trace retention is 14 days.
BYOK does not cover most optimizer-model calls.
Enterprise pricing is custom and not listed.

Limits

The free plan includes one user, one AI application, 200K credits per month, 1 GB retained storage, and 14-day trace retention. Team, the lowest-priced paid plan at €149/month, allows one included AI application, 1M credits monthly, and 30-day retention.

Plans

Plan	Billed and limits	Price
Free	1 user · 1 AI Application · 200K Promptic Credits/month · 14-day retention · bring your own model keys	Free
Team	Monthly · Unlimited users · 1 AI Application included · 1M Promptic Credits/month · 30-day retention · BYOK or optional managed model usage	€149 a month
Business	Monthly · Unlimited users · 5 AI Applications included · 5M Promptic Credits/month · 90-day retention · priority support · advanced optimization, trace evaluations, CI/CD gates and RBAC	€599 a month
Enterprise	Custom · Custom applications and credits · custom retention · SSO/SAML · SCIM · audit logs · SLA · dedicated support · Private Cloud/BYOC available	On request

As promptic.eu lists them, read 30 Sept 2026. The maker's own page has the final word.

Getting started

Open https://promptic.eu/.
Choose the Free plan or a paid plan; Team and Business are billed monthly.
Connect through the dashboard, Python SDK, CLI, or REST API.
Configure a documented model provider or a custom OpenAI-compatible endpoint.
Use traces and evaluation data to inspect workflows and validate changes.

Verdict

Promptic combines tracing and evaluation with optimization workflows and several access methods. Compare plan limits and BYOK behavior with your setup, especially if longer retention or additional applications are needed.

Questions

Is there a free plan?

Yes. Free includes one user, one AI application, 200K Promptic Credits per month, and 14-day retention.

How much does Promptic cost?

Team costs €149/month and Business costs €599/month, both billed monthly. Enterprise pricing is custom.

Which platforms and interfaces are available?

The listed platforms are web and API. Workflows include a dashboard, Python SDK, CLI, and REST API.

Which model providers are documented?

Access includes OpenAI, OpenRouter, Google AI Studio, Google Vertex AI, Azure OpenAI, and custom OpenAI-compatible endpoints.

Does Promptic use customer content to train models?

Promptic says it does not use customer content to train foundation models or build generalized model datasets.

Can customers bring their own model keys?

Yes. With BYOK, target-model predictions use customer credentials. Optimizer-model calls generally use managed models, except for supported OpenAI-key workflows.

Facts from Promptic's own pages

API and SDK: The documentation describes dashboard, Python SDK, CLI, and REST API workflows, and the pricing page includes API/SDK access on every plan. · promptic.eu, 30 Sept 2026
BYOK limit: With a configured BYOK model, target-model predictions use the customer's provider credentials, while optimizer-model calls still use managed models except for supported OpenAI-key workflows. · promptic.eu, 30 Sept 2026
Coding agents: Promptic says coding agents can compare architectures, inspect traces, propose implementation changes, and validate changes against evaluation data. · promptic.eu, 30 Sept 2026
Data residency: Promptic says core production infrastructure has an EU focus where available, while managed-model processing regions vary and are shown in the model picker. · promptic.eu, 30 Sept 2026
Data use: Promptic says it does not use customer content to train foundation models or build generalized model datasets. · promptic.eu, 30 Sept 2026
Free tier limits: The Free plan includes 200K Promptic Credits per month, 1 GB retained storage, and 14 days of trace retention. · promptic.eu, 30 Sept 2026
Headquarters: Frankfurt, Germany · promptic.eu, 28 Sept 2026
Optimization: It benchmarks models and tunes prompts, agents, tools, and extraction workflows against customer data and selected quality, cost, and latency KPIs. · promptic.eu, 30 Sept 2026
Product: Promptic describes itself as a GenAI optimization platform for tracing, evaluating, and optimizing AI agents and LLM prompts. · promptic.eu, 30 Sept 2026
Provider integrations: Documented model access includes OpenAI, OpenRouter, Google AI Studio, Google Vertex AI, and custom OpenAI-compatible endpoints; the privacy policy also names Azure OpenAI access. · promptic.eu, 30 Sept 2026
Security: Its listed safeguards include TLS in transit, access controls, row-level database security patterns, encrypted provider secrets, monitoring, backup and recovery, and incident response. · promptic.eu, 30 Sept 2026
Sensitive data: The privacy policy asks customers not to submit special-category data, criminal-offence data, protected health information, secrets, or other highly sensitive data unless Promptic has agreed in writing. · promptic.eu, 30 Sept 2026
Support: The pricing page lists community support for Free, standard support for Team, priority support for Business, and dedicated support for Enterprise. · promptic.eu, 30 Sept 2026
Tracing: It captures LLM calls, tool calls, and workflow steps using OpenTelemetry, including tokens, cost, and latency per span. · promptic.eu, 30 Sept 2026

Where Promptic stands on Freedom251

AI Prompt Generators#15 of 28