Promptic is a GenAI optimization platform for tracing, evaluating, and improving AI agents and LLM prompts. It benchmarks models and tunes prompts, agents, tools, and extraction workflows against customer data and chosen quality, cost, and latency measures. OpenTelemetry tracing captures LLM calls, tool calls, and workflow steps, including tokens, cost, and latency for each span. Coding agents can compare architectures, inspect traces, suggest implementation changes, and validate changes against evaluation data. Workflows are available through a dashboard, Python SDK, CLI, and REST API. Documented model access includes OpenAI, OpenRouter, Google AI Studio, Google Vertex AI, Azure OpenAI, and custom OpenAI-compatible endpoints. With BYOK, target-model predictions use customer credentials, but optimizer-model calls generally use managed models except for supported OpenAI-key workflows. Promptic says customer content is not used to train foundation models or create generalized model datasets. The Free plan costs 0.00 EUR per free and includes one user, one AI application, 200K credits per month, 1 GB retained storage, and 14-day trace retention. Team costs 149.00 EUR per month, billed monthly, with unlimited users, one included application, 1M credits, and 30-day retention.
Who it is for
Promptic may suit teams developing AI applications that want to trace model and tool calls, evaluate changes, or optimize quality, cost, and latency. The free tier offers a limited starting point, while paid plans increase users, applications, credits, and retention.
What is good
- Tracing records tokens, cost, and latency per span.
- Supports dashboard, Python SDK, CLI, and REST API workflows.
- Free plan includes 200K credits per month.
- Customer content is not used to train foundation models.
- Business plan includes priority support and advanced optimization.
What to know first
- Free plan allows one user and one AI application.
- Free trace retention is 14 days.
- BYOK does not cover most optimizer-model calls.
- Enterprise pricing is custom and not listed.
Verdict
Promptic combines tracing and evaluation with optimization workflows and several access methods. Compare plan limits and BYOK behavior with your setup, especially if longer retention or additional applications are needed.
Promptic plans and pricing
All plansCompared on AI prompt generators
- Free plan
- Yes
- Model support
- multiple
- Optimization mode
- automated
- Prompt variables
- Yes
- Prompt testing
- Yes
- Team collaboration
- Yes
- API access
- Yes

