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Prometric ProProctor

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What Prometric ProProctor is

Prometric ProProctor is a remote proctoring application for organizations delivering exams online. It offers AI-only proctoring, AI with post-exam professional review, AI with live intervention, and live proctoring. ProProctor AI includes candidate authentication, AI checks of the candidate and testing environment, automated proctoring, and self-service review of flagged violations. AI+ adds a professional security audit after the exam. ProProctor Live lists readiness agents, live proctors and security agents, anomaly detection, reporting and analytics, and enhanced real-time support. Live add-ons include a second camera, a client review portal with video playback and logs, and candidate desktop recording. Prometric says facial verification is used at check-in and during the exam, and qualified personnel review AI flags that may indicate misconduct before action is taken. The guide requires a laptop or desktop, supports Windows 8.1 or higher and specified macOS versions, and excludes Linux, Chrome OS, virtual machines, phones, and tablets. Pricing is available by contacting Prometric.

Who it suits

ProProctor is intended for organizations sponsoring remote assessments and the candidates taking those exams. The range of AI and live options lets organizations choose among different proctoring and review arrangements.

What it does well

  • Offers AI-only, AI-plus-review, and live options
  • AI+ adds a post-exam security audit
  • Live option includes readiness, proctor, and security agents
  • AI flags are reviewed by qualified personnel

What to know first

  • No support for phones or tablets
  • Linux and Chrome OS are unsupported
  • Requires a laptop or desktop

Limits

No free plan is offered, and pricing is available by request. The user guide requires a laptop or desktop, excludes Linux, Chrome OS, virtual machines, phones, and tablets, and specifies at least 5.0 Mbps download and 0.5 Mbps upload. ProProctor Live add-ons are additional options.

Plans

PlanBilled and limitsPrice
ProProctor AIAI candidate authentication · AI proctoring · reporting and analytics · real-time supportOn request
ProProctor LiveLive readiness agent, proctor, and security agent · AI anomaly detection · add-ons availableOn request
ProProctor AI+ProProctor AI features · post-exam professional security auditOn request

As prometric.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit Prometric's ProProctor website.
  2. Organizations can contact Prometric about assessment and analytics solutions and pricing.
  3. Choose an available ProProctor AI, AI+, or Live option with the organization.
  4. Use a supported Windows or macOS laptop or desktop to install the app.
  5. Run a system check through the Candidate Portal before the exam.
  6. For AI + Pop In web exams, use Chrome 96 or higher or Edge 96 or higher.

Verdict

ProProctor offers organizations several remote exam supervision models, from automated checks to live proctoring. Candidates need a supported computer, and organizations must contact Prometric to discuss pricing.

Questions

How much does ProProctor cost?

Prometric asks organizations to contact it for pricing; no price is listed.

Is there a free plan?

No. ProProctor is listed as paid, with pricing on request.

Which devices and platforms does it support?

The remote-delivery page describes the versions as desktop-app based. The guide supports Windows 8.1 or higher and specified macOS versions, and separately describes a web option for AI + Pop In exams. Phones, tablets, Linux, Chrome OS, and virtual machines are unsupported.

What is the difference between AI, AI+, and Live?

AI includes candidate authentication, AI security checks, automated proctoring, and self-serve review of flagged violations. AI+ adds a post-exam professional security audit; Live includes live agents and AI anomaly detection.

Does ProProctor use facial verification?

Yes. Prometric says it captures facial measurements at check-in and uses facial image verification throughout the test.

What support and security details does Prometric provide?

Prometric directs test takers to its test-taker support and organizations to contact it about assessment and analytics solutions. It says it uses access controls, encryption, and continual security monitoring, and complies with ISO/IEC 27001, FISMA, GDPR, and PCI.

Facts from Prometric ProProctor's own pages

Additional cameras
ProProctor Live offers a Second Camera as an add-on, and Prometric says candidates can use a smartphone for the additional camera angle. · prometric.com, 7 Oct 2026
Add-ons
Second Camera, a client review portal with video playback and logs, and candidate desktop recording are listed as ProProctor Live add-ons. · prometric.com, 7 Oct 2026
AI features
ProProctor AI includes candidate authentication, AI environmental and person security checks, automated proctoring, and self-serve review of flagged violations. · prometric.com, 7 Oct 2026
AI review
Prometric says AI systems can flag irregularities and that outputs potentially indicating misconduct are reviewed by qualified personnel before action is taken. · prometric.com, 7 Oct 2026
App and web availability
The remote delivery page describes ProProctor AI and Live as desktop app-based and says a web-based app is coming soon. · prometric.com, 7 Oct 2026
Biometrics and AI
Prometric says ProProctor captures facial measurements at check-in and uses facial image verification throughout the test; it also says AI flags that may suggest irregular conduct are reviewed by qualified personnel before action is taken. · prometric.com, 7 Oct 2026
Candidate preparation
Candidates can run a system check through the Candidate Portal before their exam. · prometric.com, 7 Oct 2026
Computer requirements
The user guide requires a laptop or desktop and supports Windows 8.1 or higher and specified macOS versions; it does not support Linux distributions, Chrome OS, virtual machines, phones, or tablets. · prometric.com, 7 Oct 2026
Data use
Prometric says its AI solutions are partitioned so a client’s data is not used to train another client’s large language model. · prometric.com, 7 Oct 2026
Headquarters
Middle River, Maryland, United States · prometric.com, 28 Sept 2026
Identity checks
ProProctor uses facial image verification during check-in and throughout the test. · prometric.com, 7 Oct 2026
Intended users
Prometric presents ProProctor as a remote exam delivery option for organizations that sponsor assessments and candidates taking those exams. · prometric.com, 7 Oct 2026
Live proctoring
ProProctor Live lists live readiness agents, live proctors, live security agents, AI anomaly detection, reporting and analytics, and enhanced real-time support. · prometric.com, 7 Oct 2026
Live service
ProProctor Live includes a live readiness agent, live professional proctor, and live professional security agent. · prometric.com, 7 Oct 2026
Network requirement
The user guide specifies at least 5.0 Mbps download and 0.5 Mbps upload speed. · prometric.com, 7 Oct 2026
Other Live add-ons
The Client Review Portal with video playback and logs, and candidate desktop recording, are listed as add-ons for ProProctor Live. · prometric.com, 7 Oct 2026
Platform availability
The remote-delivery page describes the listed versions as desktop app-based and says web-based apps are coming soon; the user guide separately describes a web option for ProProctor AI + Pop In exams. · prometric.com, 7 Oct 2026
Pricing
The remote-delivery page asks organizations to contact Prometric to learn more; it does not list a price. · prometric.com, 7 Oct 2026
Proctoring options
Prometric lists AI-only, AI with post-exam professional review, AI with live proctor intervention, and live proctoring options. · prometric.com, 7 Oct 2026
Professional review
ProProctor AI+ includes a post-exam professional security audit. · prometric.com, 7 Oct 2026
Purpose
ProProctor is Prometric’s remote proctoring assessment application for delivering exams online. · prometric.com, 7 Oct 2026
Security and compliance
Prometric says it complies with ISO/IEC 27001, FISMA, GDPR, and PCI and uses access controls, encryption, and continual security monitoring. · prometric.com, 7 Oct 2026
Security certifications
Prometric says it complies with ISO/IEC 27001, FISMA, GDPR, PCI, and other security standards. · prometric.com, 7 Oct 2026
Support
ProProctor AI and AI+ list real-time support, while ProProctor Live lists enhanced real-time support. · prometric.com, 7 Oct 2026

Where Prometric ProProctor stands on Freedom251

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