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Prometric ProProctor

What Prometric ProProctor is
Prometric ProProctor is a remote proctoring application for organizations delivering exams online. It offers AI-only proctoring, AI with post-exam professional review, AI with live intervention, and live proctoring. ProProctor AI includes candidate authentication, AI checks of the candidate and testing environment, automated proctoring, and self-service review of flagged violations. AI+ adds a professional security audit after the exam. ProProctor Live lists readiness agents, live proctors and security agents, anomaly detection, reporting and analytics, and enhanced real-time support. Live add-ons include a second camera, a client review portal with video playback and logs, and candidate desktop recording. Prometric says facial verification is used at check-in and during the exam, and qualified personnel review AI flags that may indicate misconduct before action is taken. The guide requires a laptop or desktop, supports Windows 8.1 or higher and specified macOS versions, and excludes Linux, Chrome OS, virtual machines, phones, and tablets. Pricing is available by contacting Prometric.
Who it suits
ProProctor is intended for organizations sponsoring remote assessments and the candidates taking those exams. The range of AI and live options lets organizations choose among different proctoring and review arrangements.
What it does well
- Offers AI-only, AI-plus-review, and live options
- AI+ adds a post-exam security audit
- Live option includes readiness, proctor, and security agents
- AI flags are reviewed by qualified personnel
What to know first
- No support for phones or tablets
- Linux and Chrome OS are unsupported
- Requires a laptop or desktop
Limits
No free plan is offered, and pricing is available by request. The user guide requires a laptop or desktop, excludes Linux, Chrome OS, virtual machines, phones, and tablets, and specifies at least 5.0 Mbps download and 0.5 Mbps upload. ProProctor Live add-ons are additional options.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ProProctor AI | AI candidate authentication · AI proctoring · reporting and analytics · real-time support | On request |
| ProProctor Live | Live readiness agent, proctor, and security agent · AI anomaly detection · add-ons available | On request |
| ProProctor AI+ | ProProctor AI features · post-exam professional security audit | On request |
As prometric.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit Prometric's ProProctor website.
- Organizations can contact Prometric about assessment and analytics solutions and pricing.
- Choose an available ProProctor AI, AI+, or Live option with the organization.
- Use a supported Windows or macOS laptop or desktop to install the app.
- Run a system check through the Candidate Portal before the exam.
- For AI + Pop In web exams, use Chrome 96 or higher or Edge 96 or higher.
Verdict
ProProctor offers organizations several remote exam supervision models, from automated checks to live proctoring. Candidates need a supported computer, and organizations must contact Prometric to discuss pricing.
Questions
How much does ProProctor cost?
Prometric asks organizations to contact it for pricing; no price is listed.
Is there a free plan?
No. ProProctor is listed as paid, with pricing on request.
Which devices and platforms does it support?
The remote-delivery page describes the versions as desktop-app based. The guide supports Windows 8.1 or higher and specified macOS versions, and separately describes a web option for AI + Pop In exams. Phones, tablets, Linux, Chrome OS, and virtual machines are unsupported.
What is the difference between AI, AI+, and Live?
AI includes candidate authentication, AI security checks, automated proctoring, and self-serve review of flagged violations. AI+ adds a post-exam professional security audit; Live includes live agents and AI anomaly detection.
Does ProProctor use facial verification?
Yes. Prometric says it captures facial measurements at check-in and uses facial image verification throughout the test.
What support and security details does Prometric provide?
Prometric directs test takers to its test-taker support and organizations to contact it about assessment and analytics solutions. It says it uses access controls, encryption, and continual security monitoring, and complies with ISO/IEC 27001, FISMA, GDPR, and PCI.
Facts from Prometric ProProctor's own pages
- Additional cameras
- ProProctor Live offers a Second Camera as an add-on, and Prometric says candidates can use a smartphone for the additional camera angle. · prometric.com, 7 Oct 2026
- Add-ons
- Second Camera, a client review portal with video playback and logs, and candidate desktop recording are listed as ProProctor Live add-ons. · prometric.com, 7 Oct 2026
- AI features
- ProProctor AI includes candidate authentication, AI environmental and person security checks, automated proctoring, and self-serve review of flagged violations. · prometric.com, 7 Oct 2026
- AI review
- Prometric says AI systems can flag irregularities and that outputs potentially indicating misconduct are reviewed by qualified personnel before action is taken. · prometric.com, 7 Oct 2026
- App and web availability
- The remote delivery page describes ProProctor AI and Live as desktop app-based and says a web-based app is coming soon. · prometric.com, 7 Oct 2026
- Biometrics and AI
- Prometric says ProProctor captures facial measurements at check-in and uses facial image verification throughout the test; it also says AI flags that may suggest irregular conduct are reviewed by qualified personnel before action is taken. · prometric.com, 7 Oct 2026
- Candidate preparation
- Candidates can run a system check through the Candidate Portal before their exam. · prometric.com, 7 Oct 2026
- Computer requirements
- The user guide requires a laptop or desktop and supports Windows 8.1 or higher and specified macOS versions; it does not support Linux distributions, Chrome OS, virtual machines, phones, or tablets. · prometric.com, 7 Oct 2026
- Data use
- Prometric says its AI solutions are partitioned so a client’s data is not used to train another client’s large language model. · prometric.com, 7 Oct 2026
- Headquarters
- Middle River, Maryland, United States · prometric.com, 28 Sept 2026
- Identity checks
- ProProctor uses facial image verification during check-in and throughout the test. · prometric.com, 7 Oct 2026
- Intended users
- Prometric presents ProProctor as a remote exam delivery option for organizations that sponsor assessments and candidates taking those exams. · prometric.com, 7 Oct 2026
- Live proctoring
- ProProctor Live lists live readiness agents, live proctors, live security agents, AI anomaly detection, reporting and analytics, and enhanced real-time support. · prometric.com, 7 Oct 2026
- Live service
- ProProctor Live includes a live readiness agent, live professional proctor, and live professional security agent. · prometric.com, 7 Oct 2026
- Network requirement
- The user guide specifies at least 5.0 Mbps download and 0.5 Mbps upload speed. · prometric.com, 7 Oct 2026
- Other Live add-ons
- The Client Review Portal with video playback and logs, and candidate desktop recording, are listed as add-ons for ProProctor Live. · prometric.com, 7 Oct 2026
- Platform availability
- The remote-delivery page describes the listed versions as desktop app-based and says web-based apps are coming soon; the user guide separately describes a web option for ProProctor AI + Pop In exams. · prometric.com, 7 Oct 2026
- Pricing
- The remote-delivery page asks organizations to contact Prometric to learn more; it does not list a price. · prometric.com, 7 Oct 2026
- Proctoring options
- Prometric lists AI-only, AI with post-exam professional review, AI with live proctor intervention, and live proctoring options. · prometric.com, 7 Oct 2026
- Professional review
- ProProctor AI+ includes a post-exam professional security audit. · prometric.com, 7 Oct 2026
- Purpose
- ProProctor is Prometric’s remote proctoring assessment application for delivering exams online. · prometric.com, 7 Oct 2026
- Security and compliance
- Prometric says it complies with ISO/IEC 27001, FISMA, GDPR, and PCI and uses access controls, encryption, and continual security monitoring. · prometric.com, 7 Oct 2026
- Security certifications
- Prometric says it complies with ISO/IEC 27001, FISMA, GDPR, PCI, and other security standards. · prometric.com, 7 Oct 2026
- Support
- ProProctor AI and AI+ list real-time support, while ProProctor Live lists enhanced real-time support. · prometric.com, 7 Oct 2026
Where Prometric ProProctor stands on Freedom251
- Exam Proctoring Software#18 of 21