ProDiscovery

What ProDiscovery is

ProDiscovery is a process-analysis product from Puzzle Data that examines process records, customer behavior, and other digital footprint data to discover and simulate business processes. It can create BPMN models, display analysis through more than 30 chart types, compare processes, and provide a customizable analysis interface. Funnel Analysis tracks conversion rates, drop-off points, and conversion time at each stage of a customer journey. Variant Flow Analysis uses Sankey charts to show process-flow size and direction and examine transitions and sequence relationships. Predictive monitoring applies AI and machine-learning models to process and real-time data to estimate process flows, remaining time, delays, and anomalies. PiDi, its generative AI feature, can summarize analysis, explain chart insights in natural language, and suggest visualizations or database queries in chat. ProDiscovery accepts long-form logs with Case, Activity, and Timestamp columns, supplied in CSV or TXT files or imported from databases. It analyzes data that has already been collected; it does not collect event logs itself. The maker says it connects to databases and Splunk as event sources. ProDiscovery is web-based, supports Windows and macOS through compatible browsers, and has an on-premise version. Trial applications are manually reviewed and may take time; personal email applications may be restricted. Cloud and on-premise options are available by inquiry.

Who it suits

ProDiscovery may suit teams in finance, manufacturing, the public sector, general business, or consulting that want to map, compare, or monitor processes using existing event data. It also fits organizations that can provide structured logs or import data from databases and want analysis through charts, process models, or predictive monitoring.

Limits

Trial access requires manual approval, which may take time, and personal email applications may be restricted. The listed on-premise minimum is 8 CPU cores, 32 GB memory, and SSD storage; needs can vary with data size and features.

Getting started

1. Visit the ProDiscovery website and submit the free trial request form.
2. Wait for the maker to review and approve the application; personal email applications may be restricted.
3. Prepare logs with Case, Activity, and Timestamp columns, or import data from a database.
4. Use the web product with Chrome, Microsoft Edge, or Naver Whale on Windows or macOS.
5. For on-premise deployment, inquire about the available version and review the listed minimum specification.

Verdict

Consider ProDiscovery if your organization already has process logs and needs process discovery, customer journey analysis, or predictive monitoring. PiDi adds natural-language explanations and suggestions for visualizations and queries. Teams that need the product to collect event logs itself will need another way to gather that data before analysis.