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Proceso

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What Proceso is

Proceso is an AI-powered retail operations platform for coordinating and tracking work across store locations. Mobile-first task and activity management is intended for store teams, while live dashboards show performance, pending tasks, and compliance. Tasks can collect images, signatures, and location data as completion evidence. Visual merchandising tools use images to check displays against brand standards. The platform describes AI agents for planogram validation, image recognition, policy routing, and compliance checks. It is available on Android, iOS, and the web, and the company says it requires no new hardware. Its deployment information describes support for multi-brand, FOFO, and COCO networks. The homepage displays integrations including Salesforce, SAP, Microsoft, Service, DocuSign, Dropbox, QuickBooks, and Freshworks. Plans address brands digitizing basic repair and maintenance and store operations, growing brands, and large enterprise retail. Executive dashboards, AI insights and queries, and enterprise controls such as SSO and RBAC are listed only for Command Center (AI). Pricing is on request.

Who it suits

Proceso may suit retail brands coordinating tasks and compliance across outlets, from basic store operations to large enterprise deployments. Its plans distinguish support and features by operating scale.

What it does well

Tasks can capture images, signatures, and location data.
Live dashboards show performance, pending tasks, and compliance.
Visual checks compare displays with brand standards.
The company says no new hardware is required.

What to know first

Pricing is available on request.
Executive dashboards and AI insights are limited to Command Center (AI).
SSO and RBAC are listed only for Command Center (AI).

Plans

Plan	Billed and limits	Price
Ops Plus	100–1,000+ stores · configurable users · priority onboarding and support	On request
Core Ops	Pilot → multi-store · configurable users · standard onboarding and support	On request
Command Centre (AI)	Enterprise · unlimited users · dedicated onboarding and support	On request

As procesoapp.com lists them, read 4 Oct 2026. The maker's own page has the final word.

Getting started

Visit https://procesoapp.com/.
Choose a plan based on your operating scale: Core Ops, Ops Plus, or Command Centre (AI).
Contact Proceso for pricing on request.
Use the platform on Android, iOS, or the web.

Verdict

Proceso brings store tasks, completion evidence, and compliance visibility into one platform. The plan limits matter: executive dashboards, AI insights, and enterprise controls are reserved for Command Center (AI).

Questions

How much does Proceso cost?

Pricing is on request.

Is there a free plan?

The listed pricing model is paid; no free plan is described.

Which platforms support Proceso?

Proceso is available on Android, iOS, and the web.

What is included in Command Center (AI) that is plan-limited?

Executive dashboards, AI insights and queries, and enterprise controls such as SSO and RBAC are listed only for Command Center (AI).

What integrations are displayed?

The homepage displays Salesforce, SAP, Microsoft, Service, DocuSign, Dropbox, QuickBooks, and Freshworks.

What support do the plans include?

Core Ops lists standard support, Ops Plus lists priority support, and Command Center (AI) lists dedicated support.

Facts from Proceso's own pages

AI agents: The site describes AI agents for planogram validation, image recognition, automated policy routing, and compliance checks. · procesoapp.com, 4 Oct 2026
Dashboards: Live dashboards show store performance, pending tasks, and compliance. · procesoapp.com, 4 Oct 2026
Deployment: The contact page says the platform requires no new hardware and is built for multi-brand, FOFO, and COCO networks. · procesoapp.com, 4 Oct 2026
Integrations: The homepage displays Salesforce, SAP, Microsoft, Service, DocuSign, Dropbox, QuickBooks, and Freshworks as integrations. · procesoapp.com, 4 Oct 2026
Mobile-first operations: The platform provides mobile-first task and activity management for store teams. · procesoapp.com, 4 Oct 2026
Plan limits: Executive dashboards, AI insights and queries, and enterprise controls such as SSO and RBAC are listed only for Command Center (AI). · procesoapp.com, 4 Oct 2026
Proof of completion: Tasks can capture images, signatures, and location data as evidence of completion. · procesoapp.com, 4 Oct 2026
Purpose: Proceso is an AI-powered retail operations platform for coordinating and tracking store-level work across outlets. · procesoapp.com, 4 Oct 2026
Security: The FAQ says Proceso uses multi-layer encryption for API protocols and role-based access controls, and complies with global data protection regulations. · procesoapp.com, 4 Oct 2026
Support: The plan comparison lists standard support for Core Ops, priority support for Ops Plus, and dedicated support for Command Center (AI). · procesoapp.com, 4 Oct 2026
Target customers: The pricing section describes Core Ops for brands digitizing basic R&M and store operations, Ops Plus for growing brands, and Command Centre (AI) for large enterprise retail. · procesoapp.com, 4 Oct 2026
Visual merchandising: Its visual merchandising tools use image-based verification to check whether displays match brand standards. · procesoapp.com, 4 Oct 2026

Where Proceso stands on Freedom251

Retail Store Operations Software#18 of 28