Prefixbox Search Analytics helps e-commerce retailers assess how shoppers use search results and whether those results lead to successful searches. It tracks Search Success Rate and Time to Success, alongside more than 100 search metrics across a store. Analytics cover search relevancy, autocomplete, result pages, related searches, and merchandising campaigns, with reporting for zero-result searches, search conversions, and result clicks. The free offering is designed for retailers with more than 150,000 searches per month. Grow+ costs €1,250 per month and includes the Insights and Experimentation Suite; Enterprise pricing is available by quote. Prefixbox Insights provides online and offline experimentation tools, including A/B testing. Integrations include Shopify, Salesforce, Magento, WooCommerce, and custom-built stores, using APIs, front-end integration, or mobile app integration. Prefixbox says it uses first-party cookies and handles retailer and customer data according to GDPR privacy laws. The cloud service is hosted in Microsoft Azure datacenters with redundancy and replicas across multiple datacenters.
Who it is for
Prefixbox Search Analytics is for e-commerce retailers seeking search-performance measures across their stores. The free offering is intended for retailers with more than 150,000 searches per month.
What is good
- Tracks Search Success Rate and Time to Success.
- Provides more than 100 search metrics across a store.
- Reports zero-result searches, conversions, and result clicks.
- Integrates with Shopify, Salesforce, Magento, and WooCommerce.
- Includes online and offline experimentation tools.
What to know first
- Free offering is designed for retailers with over 150,000 monthly searches.
- Grow+ costs €1,250 per month.
- Enterprise pricing requires a quote.
Verdict
Prefixbox combines broad search metrics with experimentation tools and integrations for e-commerce stores. Retailers should note the stated search-volume eligibility for the free offering and the listed Grow+ price.
Prefixbox Search Analytics plans and pricing
All plansCompared on search analytics software
- Free plan
- Yes
- Zero-result reporting
- Yes
- Search conversion tracking
- Yes
- Result click analytics
- Yes
- Data retention
- over 12 months
- Ecommerce search support
- Yes
