Freedom251 › Customer Loyalty Software
Preferred Patron
What Preferred Patron is
Preferred Patron provides restaurants, bars, pubs, and grills with a branded frequent diner program for encouraging repeat visits and guest retention. Rewards can be based on spending or visits, with optional points, VIP tiers, bonus promotions, and digital rewards. Restaurants can use SMS and email for birthday, anniversary, promotional, and win-back outreach. Programs may also include gift cards, referrals, raffle or sweepstake campaigns, instant wins, and review collection. The maker says restaurants can use the service without replacing their POS, but transaction capture depends on the POS or integration workflow. Listed integrations include Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign. Members can access the program through iOS and Android apps or a mobile web portal. Pricing starts at $29/mo under an annual agreement, paid monthly, for one to three locations; month-to-month terms cost 40% more. Growth plans are priced per location, and published Growth pricing includes up to 10,000 active members. There is no self-service free trial, but the maker offers a live interactive demonstration.
Who it suits
Preferred Patron suits restaurants and other listed hospitality businesses seeking a branded loyalty program with guest outreach and reward options. It may fit teams prepared to use an annual agreement or arrange a live demonstration before choosing.
What it does well
- Supports spend- or visit-based rewards
- SMS and email guest outreach
- Members can use apps or a mobile web portal
- Listed integrations include Square POS and Lightspeed X-Series
- Maker describes setup and staff-training help
What to know first
- No self-service free trial
- Month-to-month terms cost 40% more
- Growth pricing is per location
- REST API requires programming and JSON web-services knowledge
Limits
Small Business pricing covers one to three locations. Growth pricing is per location, and published Growth pricing includes up to 10,000 active members; month-to-month terms cost 40% more than displayed annual-agreement pricing.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Small Business | Annual agreement, paid monthly; month-to-month terms are available at an additional 40%. · 1–3 locations | $29 a month |
| Growth Core | $199 /mo; annual agreement, paid monthly · Per location · SMS | Email plan 2K/mo | 4x/mo | $199 a month |
| Growth Plus | $249 /mo; annual agreement, paid monthly · Per location · 3 program tiers · additional integration options | $249 a month |
| Growth Max | $299 /mo; annual agreement, paid monthly · Per location · 3K SMS/mo · multi-location discounts for 10+ locations | $299 a month |
As preferredpatron.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the restaurant frequent diner website.
- Request the live interactive demonstration in place of a self-service trial.
- Choose an edition and location count with the maker's assistance.
- Set up the program, rewards, and guest outreach.
- Connect a listed integration or use the relevant POS workflow for transaction capture.
Verdict
Preferred Patron combines loyalty rewards and guest messaging with multiple program options and listed integrations. Check how transaction capture will work with your POS and note the annual-agreement pricing and lack of self-service trial.
Questions
How much does Preferred Patron cost?
Small Business starts at $29 a month, billed monthly under an annual agreement, for one to three locations. Month-to-month terms cost 40% more than displayed annual pricing.
Is there a free plan or free trial?
There is no free plan or self-service free trial. The maker offers a live interactive demonstration.
Which platforms can members use?
Members can use the iOS and Android Patron Loyalty apps or a mobile web portal without downloading an app.
Which integrations are listed?
The maker lists Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign.
Can the program be used without replacing a POS?
The maker says restaurants can use it without replacing their POS. Transaction capture depends on the POS or integration workflow.
What does the API require?
The REST API uses JSON and standard HTTP methods. It requires REST programming and JSON web-services knowledge.
Facts from Preferred Patron's own pages
- Additional features
- Restaurant programs can include gift cards, referrals, raffle or sweepstake campaigns, instant wins, and review collection. · preferredpatron.com, 30 Sept 2026
- API
- Its REST API uses JSON and standard HTTP methods, and requires REST programming and JSON web-services knowledge. · preferredpatron.com, 30 Sept 2026
- Guest engagement
- The product supports birthday, anniversary, promotional, and win-back outreach through SMS and email. · preferredpatron.com, 30 Sept 2026
- Headquarters
- Northfield, New Jersey, USA · preferredpatron.com, 28 Sept 2026
- Integrations
- The maker lists Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign integrations. · preferredpatron.com, 30 Sept 2026
- Limits
- Restaurant Growth pricing is per location, published Growth pricing includes up to 10,000 active members, and month-to-month terms cost 40% more than the displayed annual-agreement pricing. · preferredpatron.com, 30 Sept 2026
- Mobile access
- Members can use an iOS and Android Patron Loyalty app or a mobile web portal without downloading an app. · preferredpatron.com, 30 Sept 2026
- POS workflow
- Preferred Patron says restaurants can use the program without replacing their POS, and transaction capture depends on the POS or integration workflow. · preferredpatron.com, 30 Sept 2026
- Privacy
- The privacy policy says merchants own the member and transaction information they collect, and Preferred Patron does not sell or share that information. · preferredpatron.com, 30 Sept 2026
- Purpose
- Preferred Patron provides restaurants, bars, pubs, and grills with a branded frequent diner program for repeat visits and guest retention. · preferredpatron.com, 30 Sept 2026
- Rewards
- Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards. · preferredpatron.com, 30 Sept 2026
- Security
- The company describes Cloudflare edge protection with DNS, DDoS mitigation, and TLS encryption, and its privacy policy also cites SSL encryption, firewalls, and backups. · preferredpatron.com, 30 Sept 2026
- Support and onboarding
- The maker describes expert help with edition selection, program setup, staff training, launch messaging, and optimization. · preferredpatron.com, 30 Sept 2026
- Trial
- The FAQ says Preferred Patron does not offer self-service free trials or downloads and instead offers a live interactive demonstration. · preferredpatron.com, 30 Sept 2026
Where Preferred Patron stands on Freedom251
- Customer Loyalty Software#15 of 28
- Restaurant Loyalty Software#18 of 25