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Como Sense

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What Como Sense is

Como Sense is a customer engagement and loyalty platform for food and beverage and retail businesses. Founded in 2005, it brings together customer data from systems such as point of sale, online ordering, apps, websites, and Wi-Fi. Businesses can set up points shops, digital punch cards, cashback, tier programs, referrals, and mobile Wallet, with rewards personalized around member preferences, profiles, and purchase history. Rewards can be triggered by events including birthdays, anniversaries, spending thresholds, and survey completion. Branded apps can be customized with a business’s colors, fonts, and layouts, and updated through a control panel without code or an App Store submission. Como’s Comillia AI is described as using activity history to segment members, predict behavior, and target offers. Analytics cover visit recency, frequency, and spend, while reporting tools support data slicing and scheduled reports. Customer communications include push notifications, in-app messages, email, SMS, feedback, and surveys. The platform lists more than 90 POS integrations and offers direct online ordering through a business’s website, app, or social pages, advertising 0% commission. Pricing is on request.

Who it suits

Como Sense suits restaurant and retail businesses seeking branded apps, loyalty programs, customer analytics, and marketing communications. It may also suit businesses that want online ordering through their own web, app, or social channels.

What it does well

  • Multiple loyalty formats, including points, cashback, and tiers
  • Rewards can be personalized and event-triggered
  • More than 90 POS integrations are listed
  • Direct ordering advertises 0% commission

What to know first

  • Pricing is available on request
  • Businesses must not provide sensitive personal information

Getting started

  1. Visit the Como website and request a demo or use its contact form.
  2. Discuss pricing and plan terms with Como; the public site does not state a standard subscription price.
  3. Choose the plan features and payment terms set out in your business's Order.
  4. Use the Android or iOS app offering, or connect through the API as needed.

Verdict

Como Sense combines loyalty, customer data, communications, analytics, and ordering tools for food and beverage and retail businesses. Prospective customers need to request pricing rather than compare a published standard subscription price.

Questions

How much does Como Sense cost?

Pricing is on request. The public site does not state a standard subscription price, and payment terms are specified in each business's Order.

Is Como Sense available for mobile platforms?

The listed platforms are Android, iOS, and API. Como also offers branded mobile apps for businesses.

What loyalty programs can a business configure?

Options include points shops, digital punch cards, cashback, tier programs, friend referrals, and mobile Wallet.

Can rewards be personalized?

Yes. Businesses can use member preferences, profiles, and purchase history, and trigger rewards for events such as birthdays or spending thresholds.

Which POS integrations does Como offer?

Como says it offers more than 90 POS integrations and describes an API for POS systems to send and receive information.

How does Como describe its handling of end-user personal data?

Its Data Processing Agreement identifies the business as controller and Como as processor for end-user personal data, and references GDPR, UK GDPR, Swiss FADP, and CCPA requirements.

Facts from Como Sense's own pages

AI and analytics
Como says its Comillia machine-learning campaigns segment members, predict future behavior from activity history and target customers with offers. · comosense.com, 5 Oct 2026
AI campaigns
Como says its Comillia AI uses machine learning to segment members, predict behavior from activity history, and target campaigns with offers. · comosense.com, 5 Oct 2026
App updates
Businesses can update their app from the control panel without code or an App Store submission. · comosense.com, 5 Oct 2026
Branded app
Businesses can customize their app's colors, fonts, and layouts to match their brand. · comosense.com, 5 Oct 2026
Communications
The homepage lists push notifications, in-app messages, email, SMS, feedback, and surveys as customer communication channels. · comosense.com, 5 Oct 2026
Customer analytics
Its analytics support customer segmentation by purchase behavior, including visit recency, frequency, and spend. · comosense.com, 5 Oct 2026
Customer data
The platform connects technologies such as POS, online ordering, apps, websites and Wi-Fi to provide customer data and business insights. · comosense.com, 5 Oct 2026
Data restrictions
The service terms tell businesses not to provide Como with sensitive personal information, including data regarding children, financial data or health data. · legal.comosense.com, 5 Oct 2026
Founded
2005 · como.com, 28 Sept 2026
Loyalty
Loyalty options include points shops, digital punch cards, cashback, tier-based programs, referrals and mobile Wallet. · comosense.com, 5 Oct 2026
Loyalty options
Businesses can configure points shops, digital punch cards, cashback, tier programs, friend referrals, and mobile Wallet. · comosense.com, 5 Oct 2026
Mobile app
Como offers branded mobile apps for businesses. · comosense.com, 5 Oct 2026
Online ordering
The homepage says customers can order directly from a business's website, app, or social pages and advertises 0% commission. · comosense.com, 5 Oct 2026
Ordering
Como offers direct online ordering through a business’s website, app or social pages and advertises 0% commission. · comosense.com, 5 Oct 2026
Personalized rewards
Rewards can be personalized using member preferences, profiles, and purchase history, and triggered by events such as birthdays, anniversaries, spending thresholds, or survey completion. · comosense.com, 5 Oct 2026
POS integrations
Como advertises more than 90 POS integrations. · comosense.com, 5 Oct 2026
Pricing availability
The public site directs prospective customers to request a demo and does not state a standard subscription price. · comosense.com, 5 Oct 2026
Privacy
Como’s Data Processing Agreement says the business is the controller and Como is the processor for end-user personal data, and references GDPR, UK GDPR, Swiss FADP and CCPA requirements. · legal.comosense.com, 5 Oct 2026
Product
Como describes its product as a data-driven customer engagement and loyalty solution for food and beverage and retail businesses. · comosense.com, 5 Oct 2026
Reporting
The site describes an analytics and business intelligence tool for generating reports, slicing data and scheduling reports to stakeholders. · comosense.com, 5 Oct 2026
Rewards
Businesses can personalize gifts and coupons by member preferences, profile and purchase history, and trigger rewards for events such as birthdays and spend thresholds. · comosense.com, 5 Oct 2026
Security and terms
Como's general terms define its solution to include a cloud database, customer management, marketing, loyalty, payments, and integrations; plan features and payment terms are specified in each business's Order. · legal.comosense.com, 5 Oct 2026
Support
Como invites businesses to submit a contact form and says its team will respond shortly. · comosense.com, 5 Oct 2026
Third-party integrations
Como describes integrations with online ordering and payment providers, omnichannel communication tools, and kiosks. · comosense.com, 5 Oct 2026

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