Pony Express HQ

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Freedom report

Two barsScore 6.4

Free tierA free tier is on its own pricing page
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Pony Express HQ is ranked #7 of 51 in SMS marketing software on Freedom251. It runs on Web. There is a free plan.

Pony Express HQ plans and pricing

All plans

100 free credits Free One-time signup credit; no card required 100 credits · no subscription · credits stay while account is active getponyexpress.com · 9 Oct 2026

250 credits $13 once Prepaid credit bundle 250 credits · 5.2¢ per text getponyexpress.com · 9 Oct 2026

500 credits $24 once Prepaid credit bundle 500 credits · 4.8¢ per text getponyexpress.com · 9 Oct 2026

1,000 credits $43 once Prepaid credit bundle 1,000 credits · 4.3¢ per text getponyexpress.com · 9 Oct 2026

2,000 credits $79 once Prepaid credit bundle 2,000 credits · 3.95¢ per text getponyexpress.com · 9 Oct 2026

5,000 credits $179 once Prepaid credit bundle 5,000 credits · 3.58¢ per text getponyexpress.com · 9 Oct 2026

Compared on SMS marketing software

Free plan: No
Message limit: 250 messages/mo
Workflow automation: No
Audience segmentation: Yes
MMS support: Yes
Inbound messaging: Yes
Compliance tools: Yes

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The record

Product: Pony Express HQ is an online SMS marketing platform for businesses and organizations to send messages to groups and manage replies.
Messaging: The platform supports two-way SMS, MMS, scheduled texts, contact groups, keyword auto-replies, CSV imports, and an embeddable web opt-in widget.
Team: Team logins and team members are unlimited, and replies appear in a shared inbox.
Number: Each account includes one dedicated US local or toll-free number at no monthly charge while the account is active.
Credit usage: An SMS segment costs one credit and an MMS costs two credits; long messages and emoji can split an SMS into multiple segments.
Credit expiry: Credits stay on the account while active, defined as sending at least one group message in the prior six months.
Integrations: The product offers a Zapier app with triggers for incoming messages, new contacts, new subscribers, and opt-outs, plus actions including sending SMS and group broadcasts.
Integration limit: The maker says the Zapier connection requires a Zapier account and is an extra step compared with a native integration.
Privacy and security: The maker says customer data is encrypted in transit with TLS and at rest with AES-256, passwords are hashed and salted, and infrastructure is hosted in the United States.
Data sharing: The privacy policy says the company does not sell personal information or share customer data with third parties for advertising purposes.
Opt-in compliance: The service requires recipient consent and automatically handles STOP opt-outs; purchased and scraped lists are prohibited.
Support: Customers can contact a person through the dashboard chat or contact page, and the maker lists [email protected] and +1 855 611 8895.
Intended users: The maker describes the product as built for non-technical teams and lists churches, HOAs, tutoring centers, small businesses, campaigns, and other organizations as use cases.
Company: The service is operated by Pony Express HQ, INC., and the privacy policy identifies the company as based in San Mateo, California.
Price from: Free

Where it ranks on Freedom251

Best SMS Marketing Software in 2026#7 of 51

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Sources

getponyexpress.com/about· checked 9 Oct 2026
getponyexpress.com/features· checked 9 Oct 2026
getponyexpress.com/sms-marketing-pricing· checked 9 Oct 2026
getponyexpress.com/integrations· checked 9 Oct 2026
getponyexpress.com/privacy· checked 9 Oct 2026
getponyexpress.com/faq· checked 9 Oct 2026
getponyexpress.com· checked 9 Oct 2026