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Piper AI
What Piper AI is
Piper AI is a web-based tool for growing B2B revenue teams that captures customer conversations and automates CRM updates, follow-ups, and sales coaching. It works across Zoom, Teams, Google Meet, phone, email, WhatsApp, and in-person meetings, supporting more than 100 languages. Conversations can update deal stages, contact data, custom fields, and activity logs, while next steps and CRM tasks are created automatically. Piper drafts follow-up emails in each representative’s voice, with automatic sending or one-click approval. Call scoring can use MEDDIC, BANT, or a custom playbook, producing coaching insights, objection detection, and scorecards. Integrations include HubSpot, Salesforce, Pipedrive, Zapier, webhooks, WhatsApp, Piper MCP, and 8,000+ other tools. Piper AI states that data is EU-hosted, AES-256 encrypted, protected by SSO and role-based access, and not retained after processing or used to train AI. Pricing is on request, with a 14-day trial.
Who it suits
It suits B2B revenue teams wanting conversation capture, CRM synchronization, automated follow-ups, and structured call coaching. Teams can select CRM-focused, non-CRM, or enterprise arrangements.
What it does well
- Captures conversations across many channels
- Supports more than 100 languages
- Automates CRM updates and task creation
- Customizable MEDDIC or BANT coaching
- EU hosting and stated compliance certifications
What to know first
- Pricing is available only on request
- Web-based platform only
- Automation depends on conversation recordings and consent
- Enterprise features require an enterprise arrangement
Limits
Piper AI has no free plan. The available trial lasts 14 days, and paid plan pricing is custom; the Starter, Pro, and Enterprise pages do not list amounts.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enterprise | Pro features · enterprise security · custom integrations · dedicated launch partner · custom implementation | On request |
| Pro | Starter features · native HubSpot/Salesforce/Pipedrive CRM · CRM synchronization · custom insights/reports · custom Piper agents | On request |
| Starter | conversation capture · AI notes and summaries · automated follow-ups · call scoring · Zapier/webhooks | On request |
As piperai.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Piper AI website
- Book a demo without providing a credit card
- Choose Starter, Pro, or Enterprise based on team needs
- Connect a supported CRM or other listed integration
- Configure recording consent management
- Go live with the team in two days
Verdict
Piper AI links conversation capture with CRM maintenance, follow-up drafting, and playbook-based coaching. Its broad integrations and stated security controls target teams that need centralized revenue workflows.
Questions
Does Piper AI offer a free plan?
No. Piper AI offers a 14-day trial, while paid pricing is provided on request.
Which CRMs does Piper AI integrate with?
Native CRM integrations include HubSpot, Salesforce, and Pipedrive. The product page also describes support for 8,000+ other tools.
What conversations can it capture?
It captures Zoom, Teams, Google Meet, phone, email, WhatsApp, and in-person conversations, with support for more than 100 languages.
How does Piper handle customer data?
Piper says data is EU-hosted, AES-256 encrypted in transit and at rest, protected with SSO and role-based access, and not retained after processing or used to train its AI.
What plans are available?
Starter is for teams outside the CRM, Pro is for revenue teams running in the CRM, and Enterprise is for multi-team rollouts with enterprise security, custom integrations, and a dedicated launch partner.
Who makes Piper AI?
The legal notice identifies AUTOPILOT TECH, SL, with a registered office in Barcelona, Spain.
Facts from Piper AI's own pages
- Additional integrations
- The product page says Piper AI supports Salesforce, HubSpot, and 8,000+ other tools. · piperai.com, 2 Oct 2026
- API and extensibility
- The legal definition of the platform includes application programming interfaces, and the pricing page advertises webhooks and a Piper MCP connection for Claude, Cursor and other clients. · piperai.com, 15 Oct 2026
- Call coaching
- Calls can be scored against MEDDIC, BANT or custom playbooks, with post-call coaching recommendations. · piperai.com, 15 Oct 2026
- Capterra listing
- Capterra lists Piper with contact pricing, no free trial, nine integrations and web, Android and iPhone/iPad deployment options. · capterra.com, 15 Oct 2026
- Company size
- LinkedIn lists PiperAI as a privately held company with 11–50 employees. · linkedin.com, 15 Oct 2026
- Compliance
- The company claims ISO/IEC 27001 certification, SOC 2 Type II compliance, GDPR compliance and EU AI Act compliance. · piperai.com, 15 Oct 2026
- Conversation capture
- The service records and structures interactions from Zoom, Microsoft Teams, Google Meet, phone, email, WhatsApp and in-person meetings. · piperai.com, 15 Oct 2026
- CRM automation
- The product automatically fills CRM deal stages, contact data, custom fields and activity logs from conversation content. · piperai.com, 15 Oct 2026
- Customization
- Plans advertise custom Piper agents plus customizable templates, prompts and logic. · piperai.com, 15 Oct 2026
- Data policy
- Piper AI says data is hosted in the EU, recording workflows include consent management, users have a right to delete data, and customer data is not used to train its AI. · piperai.com, 15 Oct 2026
- Follow-up automation
- It drafts personalized follow-up emails and creates and assigns CRM tasks, with optional automatic sending or rep approval. · piperai.com, 15 Oct 2026
- Follow-ups
- It drafts follow-up emails in each rep’s voice and creates CRM tasks, with auto-send or one-click rep approval as options. · piperai.com, 2 Oct 2026
- Founded
- LinkedIn lists PiperAI as founded in 2023. · linkedin.com, 15 Oct 2026
- Headquarters
- LinkedIn lists Barcelona, Spain as PiperAI's headquarters. · linkedin.com, 15 Oct 2026
- Implementation speed
- The product site markets deployment as live in two days, while its G2 profile describes plug-and-play setup in under one hour. · piperai.com, 15 Oct 2026
- Integrations
- The pricing page lists Zapier, webhooks, WhatsApp, MCP, HubSpot, Salesforce and Pipedrive integrations, with synchronization for deals, contacts, companies, leads, notes and meetings. · piperai.com, 15 Oct 2026
- Language support
- Piper AI states that it supports more than 100 languages. · piperai.com, 15 Oct 2026
- Legal maker
- The contractual provider is identified as AUTOPILOT TECH, S.L. · piperai.com, 15 Oct 2026
- Licence
- The contractual terms grant limited service access and prohibit copying, sublicensing, reverse engineering and derivative works, indicating proprietary software. · piperai.com, 15 Oct 2026
- Limit: login and renewal complaints
- A Trustpilot reviewer reported repeated authentication approvals, an unwanted automatic renewal and no response to a complaint. · trustpilot.com, 15 Oct 2026
- Limit: performance
- One G2 review notes that the interface can load slowly when switching between meetings. · g2.com, 15 Oct 2026
- Maker
- The legal notice identifies the site owner as AUTOPILOT TECH, SL, with a registered office in Barcelona, Spain. · piperai.com, 2 Oct 2026
- Notable news: acquisition
- Piper AI announced that Aircall acquired the company on April 8, 2026, while retaining Piper as a standalone product line. · piperai.com, 15 Oct 2026
- Notable news: general availability
- Piper AI announced general availability of its AI sales agents for Salesforce and HubSpot on March 12, 2026. · piperai.com, 15 Oct 2026
Where Piper AI stands on Freedom251
- AI Sales Call Analysis Software#13 of 23