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Pinpoint Platform
What Pinpoint Platform is
Pinpoint Platform is a web service for managing local business listings, monitoring online reputation and comparing performance across locations and competitors. It identifies missing or incorrect listing details and lets users update them in one step. Pinpoint says it distributes location information through Factual, Acxiom, Infogroup and Neustar to more than 300 search sites, and offers real-time Google synchronization for details such as contact information and business hours.
Review Capture monitors review sites, and Mentions Monitor gathers web mentions with email alerts and weekly executive reports. Social Monitor tracks activity on Facebook, Twitter, Foursquare and LinkedIn, including employee activity. Pinpoint Analytics compares location-level reputations and regional conversations, drawing on reviews, social activity and sentiment analysis. Site Builder makes responsive websites and campaign landing pages, with tracking for clicks, visits and page views. Data sources include web crawls, licensed data and APIs, alongside sites and services such as Yelp, blogs, social media, news, YouTube and Flickr.
The cloud platform requires no software download. Pinpoint was founded in 2008 and is headquartered in Louisville, Kentucky. Phone and email support is available Monday through Friday, 8 a.m. to 6 p.m. EST; weekly webinars and one-on-one training on request are also offered.
Who it suits
Pinpoint suits local businesses and brands that manage listings and reputation across multiple locations. It is relevant to teams that need listing updates, review and mention monitoring, regional analytics, or location-specific websites and landing pages.
What it does well
- Updates missing or incorrect listings in one step.
- Distributes listing information to more than 300 search sites.
- Provides real-time Google sync for location data.
- Monitors reviews, web mentions and social activity.
- Offers location-level and regional reputation analytics.
- Includes responsive site and landing-page creation with tracking.
What to know first
- Pricing is available on request.
- Accounts above 99 locations must contact Pinpoint to sign up.
- Invoicing is available only for accounts with 10 or more locations.
Limits
Accounts with more than 99 locations must contact Pinpoint to arrange signup. Invoicing is available for accounts with 10 or more locations.
Getting started
- Visit https://www.pinpointplatform.com/.
- Use the web-based platform; no software download is required.
- Contact Pinpoint to arrange signup if your account has more than 99 locations.
- Contact Pinpoint about invoicing if your account has 10 or more locations.
Verdict
Choose Pinpoint if your business needs one cloud platform for local listings, reputation monitoring and comparisons across locations. Its feature set also includes site creation and performance tracking. Businesses with more than 99 locations need to arrange signup directly with Pinpoint, and pricing requires a request.
Questions
What does Pinpoint Platform do?
It manages location listings, monitors online reputation and compares businesses with competitors. Tools include listing updates, review and mention monitoring, social monitoring, analytics, and Site Builder.
How much does Pinpoint cost?
Pricing is available on request.
Which platforms does it support?
Pinpoint is available on the web and is cloud-based; it requires no software download.
How many locations can an account manage?
Accounts with more than 99 locations must contact Pinpoint to arrange signup.
Can accounts be invoiced?
Invoicing is available for accounts with 10 or more locations.
What support and training are available?
Phone and email support is available Monday through Friday, 8 a.m. to 6 p.m. EST. Pinpoint also offers weekly training webinars and one-on-one training on request.
Facts from Pinpoint Platform's own pages
- Analytics
- Pinpoint Analytics monitors location-level reputations and compares conversations across regions. · pinpointplatform.com, 12 Oct 2026
- Citation management
- Yes · pinpointplatform.com, 22 Sept 2026
- Cloud access
- The FAQ says Pinpoint is 100% cloud-based and requires no software download. · pinpointplatform.com, 12 Oct 2026
- Cloud platform
- Pinpoint says it is 100% cloud based and requires no software download. · pinpointplatform.com, 12 Oct 2026
- Company history
- Pinpoint says it has served local businesses since 2008. · pinpointplatform.com, 12 Oct 2026
- Competitor tracking
- Yes · pinpointplatform.com, 22 Sept 2026
- Data sources
- Pinpoint says it obtains data through web crawling, data licensing and API access, including structured listings and review sites and unstructured sources such as social media, news sites and blogs. · pinpointplatform.com, 12 Oct 2026
- Distribution
- Pinpoint says it distributes listings through Factual, Acxiom, Infogroup and Neustar to more than 300 search sites. · pinpointplatform.com, 12 Oct 2026
- Founded
- 2008 · pinpointplatform.com, 28 Sept 2026
- Google profile tools
- Yes · pinpointplatform.com, 22 Sept 2026
- Google sync
- The Pinpoint Difference page says the product offers real-time Google sync for location data such as contact information and business hours. · pinpointplatform.com, 12 Oct 2026
- Headquarters
- The terms identify Pinpoint Platform as a Kentucky corporation and give its notice address as 2500 Technology Drive, Louisville, Kentucky 40299. · pinpointplatform.com, 12 Oct 2026
- Integrations and sources
- Pinpoint says its data comes from web crawls, data licensing, and API access, and includes sources such as Yelp, CitySearch, websites, blogs, social media, news, YouTube, and Flickr. · pinpointplatform.com, 12 Oct 2026
- Intended users
- The company describes the platform as an online branding and listings solution for local businesses and brands managing multiple locations. · pinpointplatform.com, 12 Oct 2026
- Invoicing
- The FAQ says invoicing is available for accounts with 10 or more locations by calling Pinpoint. · pinpointplatform.com, 12 Oct 2026
- Listing distribution
- Pinpoint says it distributes local listing information through Factual, Acxiom, Infogroup, and Neustar to more than 300 search sites. · pinpointplatform.com, 12 Oct 2026
- Listing updates
- The platform identifies missing or incorrect listings and lets users update them in one step. · pinpointplatform.com, 12 Oct 2026
- Location analytics
- Analytics compares location and regional reputations using reviews, social activity and sentiment analysis of mentions. · pinpointplatform.com, 12 Oct 2026
- Location limit
- The FAQ directs customers with more than 99 locations to call Pinpoint to arrange signup. · pinpointplatform.com, 12 Oct 2026
- Location limits
- Accounts with more than 99 locations must contact Pinpoint to sign up; invoicing is available for accounts with 10 or more locations. · pinpointplatform.com, 12 Oct 2026
- Location page tools
- Yes · pinpointplatform.com, 22 Sept 2026
- Product
- Pinpoint is an online platform for managing location listings, monitoring online reputation, and comparing a business with competitors. · pinpointplatform.com, 12 Oct 2026
- Purpose
- Pinpoint helps businesses manage location listings, monitor online reputation and compare their standing with competitors. · pinpointplatform.com, 12 Oct 2026
- Reputation monitoring
- It monitors reviews and web mentions, sends email alerts for new reviews or mentions, and provides a weekly executive report. · pinpointplatform.com, 12 Oct 2026
Where Pinpoint Platform stands on Freedom251
- Local SEO Software#87 of 100