Freedom251 › Knowledge base software
PHPKB
by PHPKB
What PHPKB is
PHPKB is knowledge base software for publishing and maintaining articles, manuals, FAQs, business processes, online help, and other information. It supports uses such as product documentation, technical guides, internal knowledge bases, and standard operating procedures. Customers can search a self-service portal, and the product can suggest relevant material as they type support tickets. Authors get a WYSIWYG editor and article templates, with unlimited categories and articles. Multilanguage editions support separate content in multiple languages, including right-to-left and multibyte character sets. Reports cover traffic, articles, categories, and searches. Deployment choices include cloud-hosted SaaS and a self-hosted license installed on a customer server. Enterprise features include a REST API with JSON responses and LDAP integration and authentication; listed Enterprise options also include event logs, document versioning, SAML SSO, and a files/downloads area. Security features include SSL certificates, IP and network restrictions, input sanitization, and protections against SQL injection, unauthorized login attempts, CSRF, and XSS. The SaaS Standard Edition is $25 a month; self-hosted Standard is $285, paid once, and self-hosted Enterprise is $515, paid once. Trial access lasts 30 days.
Who it suits
PHPKB suits organizations publishing customer help or internal documentation, including multilingual knowledge bases. It offers cloud hosting as well as self-hosted licenses for teams managing their own server.
What it does well
- Unlimited categories and articles.
- Multilingual content includes right-to-left support.
- Reports cover traffic, articles, categories, and searches.
- Cloud-hosted and self-hosted deployment options.
- A fully functional 30-day trial is available.
What to know first
- There is no free plan.
- Licensing is based on admin user accounts.
- Self-hosted Standard and Enterprise are one-time costs.
- Enterprise features include API and LDAP.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Standard Edition — SaaS Cloud License | billed monthly · Cloud-hosted SaaS deployment · Pricing based on admin user accounts · Unlimited end users | $25 a month |
| Standard Edition — Self-hosted | Self-hosted owned license · Unlimited end users · Full source code included | $285 a month |
| Enterprise Edition — Self-hosted | Self-hosted owned license · LDAP integration and API access · Event log, document versioning, SAML SSO, and files/downloads area | $515 a month |
| Standard Edition (SaaS Cloud License) | Per Month · Cloud hosted · Standard Edition · unlimited public readers | $25 a month |
| Standard Edition (Self-hosted) | One-Time Cost · Self-hosted · unlimited end users · admin-user count determines license | $285, paid once |
| Enterprise Edition (Self-hosted) | One-Time Cost · Self-hosted · unlimited end users · LDAP integration · API access · SAML SSO | $515, paid once |
As phpkb.com lists them, read 19 Sept 2026. The maker's own page has the final word.
Verdict
PHPKB offers a range of knowledge-base publishing and access controls, with SaaS and self-hosted choices.
Facts from PHPKB's own pages
- Analytics
- PHPKB provides reports and analytics for knowledge base traffic, articles, categories, and searches. · phpkb.com, 4 Oct 2026
- Company
- The website copyright identifies Chadha Software Technologies as the company behind PHPKB. · phpkb.com, 4 Oct 2026
- Content management
- The feature list includes article authoring with a WYSIWYG editor, article templates, and unlimited categories and articles. · phpkb.com, 4 Oct 2026
- Free plan
- No · phpkb.com, 19 Sept 2026
- Headquarters
- Jalandhar, Punjab, India · phpkb.com, 28 Sept 2026
- Hosting options
- PHPKB is offered as a cloud-hosted SaaS service and as a perpetual self-hosted license that customers install on their own server. · phpkb.com, 4 Oct 2026
- Integrations
- The Enterprise edition includes a REST API with JSON responses, while LDAP integration and authentication are listed as Enterprise features. · phpkb.com, 4 Oct 2026
- License limits
- Licensing is based on the number of admin users, while the maker says public end users are unlimited. · phpkb.com, 4 Oct 2026
- Multilingual
- Multilanguage editions support separate content in multiple languages, including right-to-left and multibyte character sets. · phpkb.com, 4 Oct 2026
- Platform requirements
- The maker lists Linux, Unix, and Windows operating systems, and PHP 8.1 through 8.4 with supported MySQL, MariaDB, or Microsoft SQL Server databases. · phpkb.com, 4 Oct 2026
- Product
- PHPKB is knowledge base management software for publishing and managing articles, manuals, FAQs, business processes, online help, and other information. · phpkb.com, 4 Oct 2026
- Security
- Listed security features include SSL certificates, IP and network restrictions, input sanitization, and protections against SQL injection, unauthorized login attempts, CSRF, and XSS. · phpkb.com, 4 Oct 2026
- Self-service support
- Customers can use a self-service portal to find answers, and the product can suggest relevant solutions while they type support tickets. · phpkb.com, 4 Oct 2026
- SSO support
- Yes · phpkb.com, 19 Sept 2026
- Paid from
- 25 · phpkb.com, 19 Sept 2026
- Support
- Self-hosted licenses include 12 months of basic technical support, and the maker lists support hours as 9:30 AM–6:30 PM IST. · phpkb.com, 4 Oct 2026
- Trial
- The maker offers a fully functional free 30-day trial. · phpkb.com, 4 Oct 2026
- Use cases
- The maker describes uses including product help docs, technical documentation, online user guides, FAQs, internal knowledge bases, and standard operating procedures. · phpkb.com, 4 Oct 2026
- Version history
- Yes · phpkb.com, 19 Sept 2026
Where PHPKB stands on Freedom251
- Knowledge base software#85 of 138
- Knowledge Management Software#26 of 37