Freedom251 › Veterinary Appointment Scheduling Software
PetsApp
What PetsApp is
PetsApp is a veterinary practice platform that brings client communication and practice tools together. Clients can book appointments around the clock through a website widget and client portal, with confirmations and reminders. Practices can communicate by two-way SMS, app messaging, WhatsApp, and targeted SMS campaigns, and offer video calls, wellness plans, and loyalty plans. CoPilot provides conversation guidance and symptom-based triage recommendations for veterinary teams. Scribe turns voice into consultation notes with structured medical-record formatting.
Clients can pay in the app or through request links sent by SMS or email; digital payments carry a 2.9% + 30c per-transaction fee. PetsApp says pet and client information, appointments, and reminders sync with supported practice management systems, including AVImark, Impromed, Merlin, and others. Technology partners can use API access and documentation. The service is available on web, iOS, Android, and API. PetsApp says it can configure an account and train a practice team within one week. The paid plan starts at $220 a month, with pricing based on the number of practices and vets using the platform.
Who it suits
PetsApp suits veterinary practices and professionals who want client messaging, booking, payment, and care tools in one service. It may also suit teams that need practice-system syncing, API access, or mobile access for clients.
What it does well
- Online booking is available 24/7 through a website widget and client portal.
- Supports two-way SMS, app messaging, WhatsApp, and targeted SMS campaigns.
- Scribe creates consultation notes from voice with structured medical-record formatting.
- Pet, client, appointment, and reminder data can sync with listed practice systems.
- Available on web, iOS, Android, and API.
What to know first
- The paid plan starts at $220 a month.
- Digital payments carry a 2.9% + 30c per-transaction fee.
- Home delivery is limited to the UK.
Limits
The paid plan starts at $220 a month, with the price based on the number of veterinary practices and vets. Digital payments have a 2.9% + 30c fee per transaction. Home delivery is available only in the UK.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| PetsApp | Pricing starts at $220 per month; the price is based on the number of veterinary practices and vets using the platform. · Number of practices and vets determines pricing · Digital payments: 2.9% + 30c per transaction | $220 a month |
As petsapp.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://petsapp.com/ to request pricing and arrange an account.
- Choose a plan based on the number of practices and vets using the platform.
- Arrange account setup and team training, which PetsApp says it can provide within one week.
- Connect a supported practice management system or use the API if appropriate.
- Offer clients the website booking widget and client portal, and point them to the iOS or Android app.
Verdict
Choose PetsApp if your veterinary practice needs booking, messaging, payments, and clinical communication tools alongside mobile client access. Look elsewhere if the starting monthly price or payment transaction fee does not fit your practice, or if you need home delivery outside the UK.
Questions
How much does PetsApp cost?
The paid plan starts at $220 a month. Pricing is based on the number of veterinary practices and vets using the platform.
What platforms does PetsApp support?
PetsApp is available on web, iOS, Android, and API. Its app is listed as free on Apple’s App Store and is also linked through Google Play.
Can clients book appointments online?
Yes. A website widget and client portal let clients schedule appointments 24/7, with confirmations and reminders.
What payment methods does PetsApp support?
Clients can pay in the app or through payment request links sent by SMS or email. The listed transaction fee is 2.9% + 30c.
Which practice management systems does it integrate with?
PetsApp lists Advantage+, AltaPoint, AVImark, DVM Manager, ezvetpro, Impromed, IntraVet, Merlin, Teleos, RxWorks, Robovet, and VIA.
Where is home delivery available?
PetsApp marks its home delivery feature as UK only.
Facts from PetsApp's own pages
- AI assistant
- CoPilot is an AI assistant for veterinary practices with conversation guidance and symptom-based triage recommendations. · petsapp.com, 11 Oct 2026
- API
- PetsApp offers API access and documentation to technology partners. · petsapp.com, 11 Oct 2026
- Appointment booking
- Its booking widget lets clients schedule appointments online 24/7 and sends confirmations and reminders. · petsapp.com, 11 Oct 2026
- Client messaging
- The product supports two-way SMS and app messaging, WhatsApp, and targeted SMS campaigns. · petsapp.com, 11 Oct 2026
- Founded
- 2020 · petsapp.com, 28 Sept 2026
- Headquarters
- Minnesota, United States · petsapp.com, 28 Sept 2026
- Integrations
- PetsApp says pet and client information, reminders, and appointments automatically sync with practice management systems, and lists Advantage+, AltaPoint, AVImark, DVM Manager, ezvetpro, Impromed, IntraVet, Merlin, Teleos, RxWorks, Robovet, and VIA. · search.petsapp.com, 11 Oct 2026
- Intended customers
- PetsApp describes its platform as serving veterinary practices and veterinary professionals. · petsapp.com, 11 Oct 2026
- Mobile app
- The PetsApp app is listed as free on Apple’s App Store and is available for iPhone; the product site also links to Google Play. · apps.apple.com, 11 Oct 2026
- Payments
- PetsApp supports in-app payments and payment request links by SMS or email; the official product page lists a 2.9% + 30c per-transaction fee. · search.petsapp.com, 11 Oct 2026
- Regional feature limit
- PetsApp’s home delivery feature is marked UK only. · petsapp.com, 11 Oct 2026
- Scribe
- Scribe generates consultation notes with voice-to-text transcription and structured medical record formatting. · petsapp.com, 11 Oct 2026
- Security and privacy
- PetsApp says it complies with the Data Protection Act 2018 and UK GDPR, uses technical and organizational safeguards, and stores data on AWS in the EEA; it says appointment-related data is retained for seven years. · search.petsapp.com, 11 Oct 2026
- Support and onboarding
- PetsApp says it can set up an account and train the team within one week, with its team available when needed; it also links to a help center and support contact. · search.petsapp.com, 11 Oct 2026
- What it does
- PetsApp combines veterinary client communication and practice tools, including chat, appointment booking, reminders, payments, video calls, and wellness and loyalty plans. · petsapp.com, 11 Oct 2026