Freedom report

One barScore 6.9

  • Free tierNo free tier on record
  • Open codeNo open-source code on record
  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

Pega CRM is ranked #46 of 242 in CRM software on Freedom251, made by Pega CRM (Waltham, Massachusetts, United States). It runs on Web. A free trial is offered.

Compared on CRM software

Supported channels
telephone, web chat, mobile chat, email, web self-service, fax, white mail, Facebook Messenger, Twitter, Apple Business Chat, WhatsApp, SMS, IVR voice self-service
Workflow actions
Yes
Human handoff
Yes
Voice support
No
Multilingual support
Yes
API access
Yes

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