No. 102 of 145 ·Social Media Management Tools

Orlo

Web

Freedom report

One barScore 5.8

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Orlo is ranked #102 of 145 in social media management tools on Freedom251, made by Orlo (Birmingham, England, United Kingdom). It runs on Web.

Orlo plans and pricing

All plans

Tailored sector pricing Not published Pricing tailored by sector · Select social media management, voice of the community, and customer service modules orlo.tech · 8 Oct 2026

Compared on social media management tools

Retention options: configurable
Advanced search: Yes
Export formats: Excel
Capture frequency: continuous

Best Orlo alternatives

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The record

Product: Orlo describes itself as an AI-optimised community engagement platform for the public sector.
Social media management: The platform lets teams schedule and publish posts, manage approvals, audit activity and view analytics across channels.
Community feedback: Its Voice of the Community module combines surveys, social listening and media monitoring to capture feedback and understand public sentiment.
Customer service: Its customer service module includes an AI-powered chatbot, live chat, inbox prioritisation, automated responses and a social media inbox.
Integrations: Listed integrations include Salesforce, Dynamics 365, Zendesk, Power BI, Tableau, Google Analytics, Google Drive and Dropbox.
Social channels: Orlo lists Instagram, Facebook, LinkedIn, Nextdoor, TikTok, X, YouTube, Bluesky, Threads, WhatsApp, Messenger and SMS among its supported channels.
Security: Orlo lists ISO 27001/22301, SOC 2 Type 1, Cyber Essentials Plus and GDPR compliance among its security credentials.
Data hosting: Orlo says it hosts European customers’ data in UK and EU data zones and US customers’ data in a US data zone.
Encryption: Orlo says data is encrypted in transit using TLS and at rest using the corresponding platform’s block-device encryption.
Access controls: Orlo offers two-factor authentication and role-based access control on all accounts, and SAML single sign-on for enterprise customers.
Support: Orlo says every customer receives dedicated support and a UK- and US-based customer success team.
Who it serves: Orlo says it is designed for public-sector organisations, including government, emergency services, housing, healthcare, education and transport organisations.
Social management: The social media management module includes multi-channel scheduling and posting, AI alt-tag and hashtag generation, a content calendar, approvals, auditing, analytics, team permissions, and archiving.
Community voice: The voice of the community module includes surveys, social listening, media monitoring, public sentiment and trust measurement, emotion analysis, and AI action plans.

Where it ranks on Freedom251

Best Social Media Management Tools in 2026#102 of 145
Best Social Media Archiving Software in 2026#6 of 40

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Sources

orlo.tech· checked 8 Oct 2026
orlo.tech/pricing/· checked 8 Oct 2026
orlo.tech/integrations/· checked 8 Oct 2026
orlo.tech/security/security-and-compliance/· checked 8 Oct 2026
orlo.tech/about-us/· checked 8 Oct 2026
orlo.tech/features/unified-inbox/· checked 8 Oct 2026
orlo.tech/security/· checked 8 Oct 2026