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Verint Financial Compliance
What Verint Financial Compliance is
Verint Financial Compliance captures, retains, and analyzes regulated communications for financial services organizations and trading environments. Continuous capture can include voice, chat, SMS, video, screen activity, and content sharing from Microsoft, Zoom, Cisco, BT, IPC, Avaya, and other environments. Communications Analytics provides speech recognition, transcription, and financial-market analytics. It can identify more than 30 languages in an audio file and transcribe calls that switch languages. AI Insights adds conduct-risk assessment, persona-based interaction summaries, meeting notes, and follow-up actions. Mobile recording supports SIP-based recording, a mobile app, or recordings from a network provider. The Microsoft-certified Teams solution records voice, video, meetings, persistent chat, and sidebar chat with policy controls. Its archive supports policy-based retention, import and export, replay, legal hold, advanced search, and controls intended to prevent tampering. Deployment is available through Verint Open Platform, on premises, or as a hybrid solution. Open APIs connect with surveillance and eDiscovery systems. Pricing is available on request.
Who it suits
This platform is aimed at financial services firms and trading environments with regulated communications and recording obligations. It suits teams needing configurable retention, legal hold, search, analytics, and multiple deployment options.
What it does well
- Captures voice, chat, SMS, video, and screen activity
- Identifies and transcribes over 30 languages
- Includes conduct-risk and interaction insights
- Supports on-premises, hybrid, and platform deployment
- Provides legal hold and advanced search
What to know first
- No free plan is available
- Pricing requires contacting sales
- Support portal access requires a login
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Verint Financial Compliance | enterprise compliance suite · on-premise or SaaS deployment · no public plan details | On request |
As verint.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Verdict
Verint Financial Compliance covers capture, analysis, archiving, and investigation across regulated communications. Its broad deployment and integration choices are paired with paid, sales-led purchasing.
Facts from Verint Financial Compliance's own pages
- AI insights
- AI Insights includes explainable conduct-risk detection, role-based summaries, notes and actions, non-financial-misconduct detection and suitability assessment against MiFID requirements. · verint.com, 15 Oct 2026
- Analytics
- Communications Analytics provides AI-powered speech recognition, transcription, and analytics designed for financial markets. · verint.com, 4 Oct 2026
- API integration
- Open APIs connect communications, storage, SBC, surveillance and e-discovery environments, and can feed structured alerts and notes into surveillance or CRM systems. · verint.com, 15 Oct 2026
- APIs
- Verint says its open APIs support integration with surveillance and eDiscovery platforms and interoperation with communications, storage, and data-center infrastructure. · verint.com, 4 Oct 2026
- Archive
- Verint Financial Compliance Archive provides policy-based archiving, data import and export, interaction replay, and controls intended to prevent tampering. · verint.com, 4 Oct 2026
- Availability
- Verint states that its Financial Compliance solution has been used in more than 400 deployments. · verint.com, 4 Oct 2026
- Capture
- The Capture module records voice, chat, SMS, video, screen sharing and content across trader voice, unified communications, PBX, mobile and collaboration systems. · verint.com, 15 Oct 2026
- Capture modes
- The platform can capture voice, chat, SMS, video, screen activity, and content sharing across financial communications environments. · verint.com, 4 Oct 2026
- Communications analytics
- Communications Analytics provides AI speech recognition, multilingual transcription, voice analytics and financial-market surveillance capabilities. · verint.com, 15 Oct 2026
- Company
- The legal registrant is Verint Systems Inc., headquartered at 225 Broadhollow Road, Melville, New York; LinkedIn lists the company as founded in 1994 with 5,001–10,000 employees. · sec.gov, 15 Oct 2026
- Compliance certifications
- Verint lists PCI DSS, GDPR, ISO 27001, SOC 2 and HIPAA-aligned security practices in its cloud security materials. · trust.verint.com, 15 Oct 2026
- Deployment
- The product supports cloud, on-premises, hybrid, single-site, multi-site and global deployments with virtualization and redundant components. · verint.com, 15 Oct 2026
- Developer APIs
- Verint documents APIs for user provisioning, interaction enrichment and export, workforce schedules, speech transcription and KPI retrieval through its Developer Portal. · verint.com, 15 Oct 2026
- Documentation and support
- Release notes moved from VFC release 9.9.6 onward to Verint Connect, while customer documentation and support resources are provided through Verint Connect and support portals. · releases.verba.com, 15 Oct 2026
- Founded
- 1994 · verint.com, 28 Sept 2026
- Headquarters
- Melville, New York, USA · verint.com, 28 Sept 2026
- Integrations
- Named integrations include Microsoft Teams, Zoom, Cisco, Avaya, IPC, BT IP Trade, Cloud9, Speakerbus, Symphony and 1GLOBAL. · verint.com, 15 Oct 2026
- Intended users
- The product is aimed at financial services organizations and trading environments with regulated communications and compliance recording needs. · verint.com, 4 Oct 2026
- Language support
- Communications Analytics can identify over 30 languages in an audio file and transcribe while switching between languages during a call. · verint.com, 4 Oct 2026
- Licence
- The product is proprietary; it contains separately licensed open-source components but is not itself open source. · verint.com, 15 Oct 2026
- Limit: performance complaint
- A Trustpilot reviewer described Verint as slow to use and said poor performance lengthened routine work. · trustpilot.com, 15 Oct 2026
- Limit: reporting and dashboards
- Reviewers cited inflexible reporting, confusing license usage reporting and dashboards that need simpler customization. · trustradius.com, 15 Oct 2026
- Limit: support speed
- A TrustRadius reviewer reported that incidents can be addressed slowly and cause significant business impact. · trustradius.com, 15 Oct 2026
- Microsoft Teams
- The Microsoft-certified Teams recording solution captures voice, video, meetings, persistent chat, and sidebar chat, with policy-based recording controls. · verint.com, 4 Oct 2026
Where Verint Financial Compliance stands on Freedom251
- Social Media Archiving Software#21 of 38