OnTow

What OnTow is

OnTow is cloud-based software for towing, roadside assistance, and impound businesses. It serves owners, managers, drivers, and dispatchers with tools for managing jobs, vehicles, billing, and business information. Smart Dispatch assigns jobs, tracks them in real time, and sends automated notifications. Driver apps for iOS and Android provide GPS tracking, job updates, and digital signatures. Impound Management records impounded vehicles, storage fees, releases, and documentation. Fleet Management covers maintenance, expenses, inspections, and fleet operations.

Automated Billing creates invoices, tracks payments, and integrates with QuickBooks. Reports provide information on revenue, driver performance, job statistics, and business activity. A Marketplace supports buying and selling tow trucks, equipment, and parts through listings, messaging, and verified business accounts. The Community Forum includes discussions about CVOR and MTO, maintenance tips, business practices, and industry news.

OnTow is available on Android, iOS, and the web. Its Professional Plan costs C$35 a month, billed monthly, and includes up to five users and ten vehicles. The site states that support is available 24/7 and uptime is 99.9%. Subscriptions renew automatically and are non-refundable; users can cancel at any time, with cancellation before renewal required to avoid future charges.

Who it suits

OnTow suits towing and roadside businesses that need dispatch, driver apps, GPS tracking, billing, and impound records in one cloud-based service. Its fleet tools, reports, marketplace, and forum may also suit teams managing vehicles and broader business operations.

Limits

The Professional Plan supports up to five users and ten vehicles. OnTow has no free plan, and subscriptions renew monthly unless cancelled before renewal.

Getting started

1. Visit the OnTow website.
2. Choose the Professional Plan at C$35 a month, billed monthly.
3. Use OnTow on the web or its Android and iOS platforms.
4. Set up dispatch, fleet, billing, or impound workflows for your operation.

Verdict

Choose OnTow if your towing or roadside business needs dispatch, driver apps, impound management, and billing with QuickBooks integration. Look elsewhere if you need a free plan or more than five users or ten vehicles on the Professional Plan.