TowBridge

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What TowBridge is

TowBridge is a cloud operations platform for towing and recovery companies, bringing dispatch, driver management, fleet tracking, inspections, invoicing, and reporting together. Its dispatch board supports drag-and-drop job cards, list and board views, driver assignment, and a seven-step job status flow. Drivers can use the iOS and Android app for alerts, navigation, status updates, photos, digital inspections, chat, and offline syncing for core features; navigation can open Google Maps, Apple Maps, or Waze. Inspection templates include text, number, checkbox, and photo fields, and submissions are timestamped for audit purposes. The platform also provides multi-lot impound tracking, storage-fee calculations, legal holds, adjuster scheduling, and release coordination. One account can cover multiple branches, with separate vehicles, job queues, and branch-scoped access. Invoicing supports automatic tax calculation, partial payments, emailed invoices, and recording payments by cash, check, card, or bank transfer. TowBridge can receive dispatches from named motor clubs through provider-specific emails and provides REST API documentation. It is available on Android, iOS, web, and API, and subscriptions are billed monthly or annually in CAD unless stated otherwise, per branch. Plans include a 14-day trial with full feature access and no credit card required.

Who it suits

TowBridge suits towing and recovery businesses that need dispatch, driver tools, fleet tracking, inspections, and billing in one platform. It supports owner-operators through enterprise fleets, including businesses managing multiple branches.

What it does well

Dispatch board offers drag-and-drop cards and seven job statuses.
Driver apps support offline syncing for core features.
Imbound tools cover multi-lot tracking and release coordination.
Invoices support partial payments and automatic tax calculation.
Multiple branches can use separate queues and branch-scoped access.
A 14-day full-feature trial requires no credit card.

What to know first

There is no free plan.
Subscriptions are charged per branch.
GPS location data is retained for 90 days.

Limits

There is no free plan. GPS location data is retained for 90 days; core business records may be retained for seven years after account closure.

Getting started

Visit the TowBridge website.
Choose a plan; subscriptions are billed monthly or annually.
Start the 14-day trial with full feature access; no credit card is required.
Import customer, vehicle, and driver data by CSV.
Set up branches, dispatchers, drivers, vehicles, and job queues.
Install the driver app on iOS or Android.

Verdict

Choose TowBridge if your towing operation needs dispatch, driver apps, fleet tracking, impound management, and invoicing across one or more branches. Look elsewhere if you need a free plan or do not want a subscription charged per branch.

Questions

Is TowBridge free?

No. TowBridge is paid and does not have a free plan. Every plan includes a 14-day trial with full feature access and no credit card required.

Which platforms does TowBridge support?

TowBridge is available on Android, iOS, web, and API.

How is TowBridge billed?

Subscriptions are billed monthly or annually, with prices in CAD unless stated otherwise. Fees are charged per branch, and included users vary by plan.

Can TowBridge connect with motor clubs?

It can receive dispatches from CAA, AAA, Agero, Allstate, GEICO, and other motor clubs through provider-specific dispatch emails.

What payment methods can it record?

TowBridge supports recording payments by cash, check, credit card, or bank transfer.

Where is TowBridge's infrastructure?

TowBridge says its primary infrastructure is in AWS Canada Central. GPS location data is retained for 90 days, and core business records may be kept for seven years after account closure.

Facts from TowBridge's own pages

API and documentation: TowBridge provides REST API documentation for integrating its services with existing systems and workflows. · towbridge.com, 4 Oct 2026
Branch management: A single account can manage multiple branches with separate dispatchers, drivers, vehicles, and job queues, plus branch-scoped access. · towbridge.com, 4 Oct 2026
Data import: Customers, vehicles, and driver data can be imported by CSV; Enterprise onboarding can assist with custom migration. · towbridge.com, 4 Oct 2026
Data location and retention: TowBridge says its primary infrastructure is in AWS Canada Central, GPS location data is retained for 90 days, and core business records may be retained for seven years after account closure. · towbridge.com, 4 Oct 2026
Dispatch: Its dispatch board supports drag-and-drop job cards, list and board views, driver assignment, and a seven-step job status flow. · towbridge.com, 4 Oct 2026
Driver app: The iOS and Android app supports job alerts, navigation, status updates, photos, digital inspections, chat, and offline syncing for core features. · towbridge.com, 4 Oct 2026
Founded: 2026 · towbridge.com, 28 Sept 2026
Headquarters: Burlington, Ontario, Canada · towbridge.com, 28 Sept 2026
Impound management: Impound tools include multi-lot tracking, automatic storage fees, legal holds, adjuster scheduling, and release coordination. · towbridge.com, 4 Oct 2026
Inspections: Inspection templates support text, number, checkbox, and photo fields, and submissions are timestamped and recorded for audit purposes. · towbridge.com, 4 Oct 2026
Invoicing: The invoicing tools support automatic tax calculation, partial payments, email invoices, and payment recording by cash, check, credit card, or bank transfer. · towbridge.com, 4 Oct 2026
Live Incident Feed: The incident feed aggregates 15+ sources, including provincial 511 feeds, public police and fire dispatch feeds, municipal traffic feeds, and licensed commercial traffic intelligence. · towbridge.com, 4 Oct 2026
Motor club integrations: The maker lists CAA, Agero, Allstate Motor Club, Cross Country Motor Club, Good Sam, and NSD as compatible motor clubs. · towbridge.com, 4 Oct 2026
Navigation: Drivers can launch Google Maps, Apple Maps, or Waze for turn-by-turn navigation. · towbridge.com, 4 Oct 2026
Navigation integrations: Drivers can open Google Maps, Apple Maps, or Waze for navigation from TowBridge. · towbridge.com, 4 Oct 2026
Pricing terms: The terms say subscriptions are billed monthly or annually, prices are in CAD unless stated otherwise, and fees are charged per branch with included users varying by plan. · towbridge.com, 4 Oct 2026
Product: TowBridge is a cloud based operations platform for towing and recovery companies, combining dispatch, driver management, fleet tracking, inspections, invoicing, and reporting. · towbridge.com, 4 Oct 2026
Purpose: TowBridge combines dispatching, driver management, fleet tracking, vehicle inspections, invoicing, and reporting for towing and recovery companies. · towbridge.com, 4 Oct 2026
Security: TowBridge says it uses TLS connections, encryption at rest, role based access, audit logging, regular backups, and SOC 2 aligned practices. · towbridge.com, 4 Oct 2026
Support: Starter includes email support with 24-hour response times; Professional includes priority email and chat; Enterprise includes a dedicated account manager and phone support. · towbridge.com, 4 Oct 2026
Target customers: TowBridge is built for towing and recovery businesses, from owner operators to enterprise fleets, and supports multi branch operations. · towbridge.com, 4 Oct 2026
Trial: Every plan includes a 14-day trial with full feature access and no credit card required. · towbridge.com, 4 Oct 2026
Who it serves: TowBridge says it serves towing and recovery businesses across North America, from owner-operators to enterprise fleets. · towbridge.com, 4 Oct 2026

Where TowBridge stands on Freedom251

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