RecoveryConnect
What RecoveryConnect is
RecoveryConnect is an assignment management platform for asset recovery work, serving lenders, forwarders, and recovery agents. It gives back-office teams and drivers real-time case status and management visibility, with configurable dashboards and reports. Agents can use RecoveryConnect Mobile to view case details, search and filter cases, see maps, upload photos, and submit electronic condition reports. The mobile app is compatible with iOS, Android, and Windows; the platform also lists web and Windows access. Mapping and turn-by-turn navigation can use Google, Apple, or Waze maps. Pro adds enhanced mapping, configurable map icons, and DRN access to historical license-plate-recognition hits. Marketplace integrations include VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip-tracing data. A Violent Event tool can alert case originators to potential danger and notify agents before they accept cases. Pro+ includes automated invoicing and contract management, generating an invoice when a case is completed using uploaded contracts, case details, and set fees. MBSi says the service runs on AWS cloud infrastructure. Plans start at $50/month, with additional per-transaction, storage-lot, and plate-purchase charges.
Who it suits
RecoveryConnect suits lenders, forwarders, and recovery agents who need shared case status and mobile tools for field assignments. Teams that want automated invoicing and contract management can consider Pro+.
What it does well
- Shares real-time case status between back-office teams and drivers.
- Mobile app includes case search, photo uploads, and condition reports.
- Supports navigation through Google, Apple, or Waze maps.
- Violent Event alerts flag potential danger before agents accept cases.
- Pro+ includes automated invoicing and contract management.
What to know first
- Plans charge per MBSi recovery transaction in addition to monthly fees.
- Storage-lot and license-plate charges can add to plan costs.
- Automated invoicing and contract management are included in Pro+.
Limits
BASIC costs $50/month and also charges $7 per MBSi repo, $15 per additional storage lot each month, $0.60 per manual plate, and $0.45 per automatic plate. Automated invoicing and contract management are included in Pro+, not listed for BASIC.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| RecoveryConnect PRO | $300/month · $6 per MBSi repo · additional storage: $50 per lot/month · manual plates: $0.50 each · automatic plates: $0.35 each | $300 a month |
| RecoveryConnect BASIC | $50/month · $7 per MBSi repo · additional storage: $15 per lot/month · manual plates: $0.60 each · automatic plates: $0.45 each | $50 a month |
| RecoveryConnect PRO+ | $750/month, 50% off; exclusive rate for up to 12 months · $6 per MBSi repo · additional storage: $50 per lot/month · manual plates: $0.50 each · automatic plates: $0.35 each · unlimited users · first storage lot free | $750 a month |
As mbsicorp.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the MBSi website.
- Choose a RecoveryConnect plan, starting with BASIC at $50/month.
- Use the platform on web or Windows, or use RecoveryConnect Mobile on iOS, Android, or Windows.
- Contact MBSi support by phone at 602-864-7847 or email [email protected] for assistance.
Verdict
Choose RecoveryConnect if your recovery operation needs case visibility from the office to field agents, mobile reporting, and configurable dashboards. Consider Pro+ if automated invoicing and contract management matter, while accounting for per-transaction and other listed charges.
Questions
How much does RecoveryConnect cost?
BASIC is $50/month, PRO is $300/month, and PRO+ is $750/month. Plans also have per-transaction charges and may have storage-lot and plate-purchase fees.
Is there a free plan?
No. RecoveryConnect is a paid service, starting at $50/month.
What platforms does RecoveryConnect support?
The platform lists web and Windows access. RecoveryConnect Mobile is compatible with iOS, Android, and Windows.
What does Pro+ add?
Pro+ includes automated invoicing and contract management. It also lists unlimited users and the first storage lot free.
What integrations are listed?
The pricing page lists integrations with all major forwarders and DRN historical license-plate-recognition hits on Pro. MBSi’s Marketplace lists VINchex, Loanbridge, and LocateSmarter integrations.
Facts from RecoveryConnect's own pages
- Audience
- The platform provides solutions for lenders, forwarders, and recovery agents. · mbsicorp.com, 8 Oct 2026
- Case management
- It provides real-time case status, case management visibility from the back office to drivers, and configurable dashboards and reports. · mbsicorp.com, 8 Oct 2026
- Compliance and safety
- The Violent Event tool lets users communicate potential danger to the case originator and alerts agents before they accept cases. · mbsicorp.com, 8 Oct 2026
- Field app
- RecoveryConnect Mobile gives agents real-time case details, map views, case search and filtering, photo upload, and electronic condition reporting. · mbsicorp.com, 8 Oct 2026
- Headquarters
- Medford, Massachusetts, United States · mbsicorp.com, 28 Sept 2026
- Integrations
- The pricing page lists integrations with all major forwarders and DRN integration for historical license-plate-recognition hits on Pro. · mbsicorp.com, 8 Oct 2026
- Invoicing
- Pro+ includes automated invoicing and contract management, and MBSi says it automatically generates an invoice when a case is completed using uploaded contracts, case details, and set fees. · info.mbsicorp.com, 8 Oct 2026
- Mapping and navigation
- The platform offers mapping and turn-by-turn navigation using Google, Apple, or Waze maps, with enhanced mapping and configurable map icons listed as Pro features. · mbsicorp.com, 8 Oct 2026
- Marketplace integrations
- MBSi’s Marketplace lists VINchex lien data, Loanbridge vehicle-event monitoring, and LocateSmarter skip-tracing data as RecoveryConnect integrations. · mbsicorp.com, 8 Oct 2026
- Mobile compatibility
- RecoveryConnect Mobile is compatible with iOS, Android, and Windows operating systems. · mbsicorp.com, 8 Oct 2026
- Pricing limits
- The pricing page charges per MBSi recovery transaction and lists additional monthly storage-lot fees and per-plate purchase fees by plan. · mbsicorp.com, 8 Oct 2026
- Purpose
- RecoveryConnect is an assignment management platform for managing asset recovery cases and helping customers improve recovery rates and work efficiency. · mbsicorp.com, 8 Oct 2026
- Security
- MBSi says its SaaS platform runs on AWS cloud infrastructure that supports strict security requirements. · mbsicorp.com, 8 Oct 2026
- Support
- MBSi lists support by phone at 602-864-7847 and by email at [email protected]. · mbsicorp.com, 8 Oct 2026
Where RecoveryConnect stands on Freedom251
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