Onguard Collections uses CaseControl to handle unpaid invoices when amicable dunning has not brought in payment. It is intended for collection agencies, bailiffs, collection lawyers and in-house special asset departments. The web-based application supports high case volumes and bulk processing, automatically creating digital files. Third parties can access cases assigned to them, while users can initiate and monitor actions online. CaseControl supports legal and non-legal time registration, SMS messaging and payment-provider links. Its CreditManager API transfers overdue invoices and special management requests to collection agencies and exchanges case statuses and file updates. The broader CreditManager solution includes dashboards, agendas, cash-flow forecasting and performance indicators, along with risk scoring using internal and external data. It also offers dunning workflows, dispute management, payment arrangements and a Debtor Portal for invoice copies and payment links. CaseControl is available in multiple languages and currencies, and Onguard says it supports unlimited users and data. Pricing is on request.
Who it is for
CaseControl suits collection agencies, bailiffs, collection lawyers and in-house teams handling special assets or unpaid invoices. It is web-based and designed to support high volumes and online case collaboration.
What is good
- Supports bulk processing and high case volumes.
- Third parties can access assigned cases online.
- Includes legal and non-legal time registration.
- CreditManager integration exchanges case and file updates.
- Debtor Portal provides invoice copies and payment links.
What to know first
- Pricing is available on request.
- The listed CreditManager plan requires a demo request.
Verdict
Onguard Collections combines case handling with tools for payment follow-up and collaboration. Organisations should request pricing and confirm which CreditManager capabilities fit their collections workflow.
Onguard Collections plans and pricing
All plansCompared on collections software
- Automated reminders
- Yes
- Promise-to-pay tracking
- Yes
- Dispute management
- Yes
- Workflow automation
- advanced
- Customer payment portal
- Yes
- Accounting integrations
- Yes
- Communication channels
- email, SMS, WhatsApp, postal mail
