Freedom report

One barScore 4.8

  • Runs widely1 of 6 device platforms
  • DocumentedPlans, terms and facts published

OneLogin Customer Identity is a web-based customer identity and access management product with paid CIAM Core and CIAM Plus plans. Core includes custom branding, social login and registration, passwordless sign-in by email or SMS, OIDC and SAML authentication, a cloud directory, and one directory integration. Plus includes Core and adds multi-factor authentication, passwordless authentication factors, a custom domain, an advanced directory, and delegated administration. Listed capabilities also include customer SSO, adaptive authentication, passkeys, and customer profiles. The plans offer different sets of identity, authentication, and administration features for customer-facing sign-in. Pricing is available on request, and there is no free plan. The product is accessed on the web. Organizations can review the plan inclusions against their customer identity requirements and request pricing from OneLogin.

Who it is for

OneLogin Customer Identity suits organizations looking for web-based customer sign-in and identity features, including social login, passwordless options, and customer profiles. Teams needing multi-factor authentication or delegated administration can consider the listed CIAM Plus additions.

What is good

  • Supports social login and registration
  • Includes OIDC and SAML authentication
  • Lists passkeys and adaptive authentication
  • CIAM Plus adds delegated administration

What to know first

  • No free plan
  • Pricing is available on request

Verdict

OneLogin Customer Identity offers a core plan and a broader plan with additional authentication and administration options. Pricing must be requested, so compare the listed inclusions with the customer identity functions you need.

OneLogin Customer Identity plans and pricing

All plans
CIAM Core Custom branding · Social login and registration · Passwordless email/SMS · OIDC and SAML authentication · Cloud directory · Single directory integration onelogin.com · 23 Sept 2026
CIAM Plus Includes CIAM Core · Multi-factor authentication · Passwordless authentication factors · Custom domain · Advanced directory · Delegated administration onelogin.com · 23 Sept 2026

Compared on customer identity and access management software

Free plan
No
Customer SSO
Yes
Social login
Yes
Adaptive authentication
Yes
Passkeys
Yes
Customer profiles
Yes

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