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Ping Identity Platform
What Ping Identity Platform is
Ping Identity Platform is a web-based identity and access platform for customer and workforce environments. It supports single sign-on through OpenID Connect, SAML, WS-Federation, and OAuth 2.0, along with directory synchronization and lifecycle provisioning. Adaptive access policies help control access conditions. Available multi-factor methods include mobile push, email OTP, SMS OTP, TOTP authenticator apps, QR codes, magic links, FIDO2-bound biometrics, and security keys. Customer Essential includes no-code identity orchestration, authentication policies, customer profile management, inbound provisioning, and LDAP connectivity. Customer Plus adds adaptive multi-factor authentication and API access management. Workforce Essential is listed at $3 a month and Workforce Plus at $6 a month, each under an annual contract with a 5,000-user minimum. Pricing starts at 3 USD per user per month annually, with a 30-day trial and no free plan. Ping Identity was founded in 2002 and is headquartered in Denver.
Who it suits
The platform suits organizations managing customer or workforce identities through web-based single sign-on, provisioning, directories, and adaptive access policies. Its workforce pricing is structured for contracts with at least 5,000 users.
What it does well
- Supports four named single sign-on protocols
- Offers many multi-factor authentication methods
- Includes directory sync and lifecycle provisioning
- Customer Plus adds API access management
- A 30-day trial is listed
What to know first
- No free plan is available
- Workforce plans require 5,000 users minimum
- Workforce pricing requires an annual contract
- Platform access is listed for web
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| PingOne for Customers Essential | No-code identity orchestration · Single sign-on · Authentication policies · Customer profile management · Inbound provisioning · LDAP connectivity | On request |
| PingOne for Customers Plus | Everything in Essential · Adaptive multi-factor authentication · SMS, email, biometrics, mobile push and authenticator apps · FIDO2-bound biometrics and security keys · API access management | On request |
| PingOne for Workforce Essential | Based on annual contract for 5,000 user minimum · 5,000-user minimum | $3 a month |
| PingOne for Workforce Plus | Based on annual contract for 5,000 user minimum · 5,000-user minimum | $6 a month |
As pingidentity.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Verdict
Ping Identity Platform covers customer and workforce identity needs with broad sign-on, authentication, provisioning, and access-policy options. Buyers should note the workforce minimum and annual-contract terms attached to the listed prices.
Facts from Ping Identity Platform's own pages
- Founded
- 2002 · pingidentity.com, 23 Sept 2026
- Headquarters
- Denver, Colorado, USA · pingidentity.com, 23 Sept 2026