No. 17of 29 ·Customer Identity and Access Management Software

OpenText Customer Identity and Access Management

Windows · Mac · Linux · Android · iPhone · Self-hosted

Freedom report

Two barsScore 5.6

Runs widely5 of 6 device platforms
DocumentedPlans, terms and facts published

OpenText Customer Identity and Access Management is ranked #17 of 29 in customer identity and access management software on Freedom251. It runs on Android, iOS, Linux, macOS, Self-hosted, Windows.

Compared on customer identity and access management software

Customer SSO: Yes
Adaptive authentication: Yes

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The record

Purpose: CIAM helps organizations securely manage customer digital identities and privacy while providing a scalable, personalized user experience for millions of customers.
Access control: The solution supports purpose driven controls that limit access to information to lawful and legitimate purposes.
Identity lifecycle: OpenText describes the CIAM platform as fully hybrid and event driven for managing the customer identity lifecycle.
Adaptive access: Risk based access can adjust according to context, location, or device.
Self service enrollment: The solution supports secure self service enrollment for products and services.
Product components: The listed components include Identity Governance, Identity Manager, Access Manager, Advanced Authentication, Privileged Access Manager, Identity Foundation, and Data Access Governance.
Authentication: NetIQ Advanced Authentication is a standards based framework that supports passwordless and multifactor authentication, with more than 30 methods and five integration interfaces.
Integrations: Advanced Authentication lists support for standards and technologies including FIDO U2F, OAuth2, RADIUS, Kerberos, Active Directory Federation Services, and Google Authenticator.
Deployment: Advanced Authentication is available as a cloud based service or on premises, with off cloud, public cloud, and private cloud deployment options listed.
Client operating systems: Advanced Authentication lists client options for Windows, macOS, and Linux.
Security and privacy: OpenText’s CIAM white paper describes a privacy by design approach that includes data discovery and minimization, pseudonymization, and anonymization.
Support and services: OpenText lists Professional Services, Support Services, Customer Success Services, Managed Services, and Premium Support for Advanced Authentication.
Pricing: The CIAM solution page directs prospective customers to contact OpenText and does not state a price.

Where it ranks on Freedom251

Best Customer Identity and Access Management Software in 2026#17 of 29

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Sources

opentext.com/solutions/customer-identity-access-mana· checked 4 Oct 2026
opentext.com/products/advanced-authentication· checked 4 Oct 2026
opentext.com/se/assets/documents/en-US/pdf/privacy-c· checked 4 Oct 2026