Novagems

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What Novagems is

Novagems is workforce-management software for security guard and cleaning companies, available on web, iOS, and Android. Managers can arrange shifts with drag-and-drop scheduling, recurring templates, conflict detection, and shift confirmations. GPS tracking and geofencing show guard locations in real time and support geofenced clock-ins. Patrols can be verified with NFC tags, QR codes, or GPS, with alerts for missed or late checkpoints. From the mobile apps, staff can view schedules, clock in, complete tasks, and submit incident reports containing photos, videos, voice recordings, GPS coordinates, and timestamps. The platform tracks attendance, creates payroll-ready timesheets, flags overtime, and offers payroll exports for accounting or HR systems. Branded client reports can include patrol, incident, and coverage details with automated delivery. Novagems says data is encrypted and available only to authorized personnel. Every plan includes 24/7 support, free onboarding, and training. Billing is based on active users, with unlimited sites and clients.

Who it suits

It suits security and cleaning companies ranging from small operators to multi-site firms, as well as facilities, healthcare, and other shift-based businesses. Organizations needing guard tracking, patrol verification, mobile reporting, and payroll exports may benefit from its feature set.

What it does well

Drag-and-drop schedules with conflict detection
Real-time GPS tracking and geofenced clock-ins
Patrol verification through NFC, QR, or GPS
Incident reports include media and location details
24/7 support, onboarding, and training included

What to know first

Pricing requires a custom quote
No free plan is available
Billing adjusts to active users
Mobile apps cover iOS and Android

Limits

The Custom plan is billed per active user, while sites and clients are unlimited. The trial lasts 14 days; there is no free plan.

Plans

Plan	Billed and limits	Price
Custom quote	Per active user; month-to-month · 14-day free trial · no contract · no setup fees · unlimited sites and clients · all features included	On request

As novagems.com lists them, read 1 Oct 2026. The maker's own page has the final word.

Getting started

Open the Novagems website
Request a custom quote based on active users
Start the 14-day free trial
Use the web service or install the Android or iOS mobile apps
Complete the included onboarding and training

Verdict

Novagems brings scheduling, location tracking, patrol checks, reporting, and payroll preparation together for shift-based operations. Its quote-based, active-user billing and broad site support should be reviewed against your staffing model.

Questions

What platforms does Novagems support?

Novagems supports web, Android, and iOS. Guards and cleaners use the mobile apps for schedules, clock-ins, tasks, and reports.

How is Novagems priced?

Pricing is available by custom quote and is billed per active user on a month-to-month basis. The plan has no contract or setup fees.

Does Novagems offer a free trial?

Yes. The Custom quote plan includes a 14-day free trial, but there is no free plan.

Can Novagems export payroll data?

Yes. It provides payroll-ready timesheets, overtime alerts, and payroll export options that can integrate with accounting or HR systems.

What support is included?

Every plan includes 24/7 customer support, free onboarding, and training.

Does Novagems support multiple locations?

Yes. The pricing page states that sites and clients are unlimited.

Facts from Novagems's own pages

Checkpoint tours: Guards can verify patrols using NFC tags, QR codes, or GPS, with alerts for missed or late checkpoints. · novagems.com, 1 Oct 2026
Client reporting: The service generates branded client reports and supports automated delivery of patrol, incident, and coverage information. · novagems.com, 1 Oct 2026
Founded: 2017 · novagems.com, 28 Sept 2026
GPS tracking: Managers can track guards in real time with GPS and geofencing, including geofenced clock-ins. · novagems.com, 1 Oct 2026
Headquarters: Burnaby, British Columbia, Canada · novagems.com, 28 Sept 2026
Incident reporting: The mobile app lets guards submit incident reports with photos, videos, voice recordings, GPS coordinates, and timestamps. · novagems.com, 1 Oct 2026
Integrations: Payroll export options can integrate Novagems timesheets with accounting or HR systems. · novagems.com, 1 Oct 2026
Mobile apps: Guards and cleaners use Novagems mobile apps on iOS and Android to view schedules, clock in, complete tasks, and file reports. · novagems.com, 1 Oct 2026
Privacy compliance: Novagems discusses GDPR, CCPA, and Australia’s Privacy Act as laws protecting customer data. · novagems.com, 1 Oct 2026
Product: Novagems is workforce-management software for security guard and cleaning companies. · novagems.com, 1 Oct 2026
Scale: The pricing page states that sites and clients are unlimited and billing adjusts to the number of active users. · novagems.com, 1 Oct 2026
Scheduling: The platform provides drag-and-drop scheduling, recurring shift templates, conflict detection, and shift confirmations. · novagems.com, 1 Oct 2026
Security: Novagems states that all data is encrypted and accessible only to authorized personnel. · novagems.com, 1 Oct 2026
Support: Every plan includes 24/7 customer support plus free onboarding and training. · novagems.com, 1 Oct 2026
Target users: Novagems says it serves security and cleaning companies, including small operators and multi-site firms, plus facilities, healthcare, and other shift-based businesses. · novagems.com, 1 Oct 2026
Timesheets: Novagems provides time and attendance tracking, payroll-ready timesheets, overtime alerts, and payroll export options. · novagems.com, 1 Oct 2026

Where Novagems stands on Freedom251

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