Neyodesk

What Neyodesk is

Neyodesk is a service-management workspace for businesses that handle repairs and other service jobs. It brings service tickets, technician coordination, billing, inventory, and customer updates into a workflow that runs from intake through delivery. Tickets and barcodes are generated at intake, and each ticket can hold device serial numbers, specifications, pre-checks, diagnostic images, and other device details. Teams can assign technicians, set service statuses and priorities, manage multiple branches, record attendance and check-ins, and use GPS tracking. Customer communication includes WhatsApp and email updates, diagnostic estimates, approval requests, pickup alerts, and automated replies to service-status questions. Reports cover shop margins, tax allocations, and technician output, with spreadsheet reporting available. Neyodesk says it supports 85 service categories, including mobile and computer repair, automotive, HVAC, and pest control. Its Android and iOS apps support ticket updates, technician assignments, barcode printing, and business analytics. Plans start at ₹499/mo, and a 21-day trial is available. Monthly billing is ₹499 a month; yearly billing is ₹4,999 a year and includes full multi-branch capabilities. The terms limit new repair tickets to 100 per branch in any rolling 24-hour period, and each workspace has 2 GB of shared storage.

Who it suits

Neyodesk suits repair and service businesses that need to coordinate tickets, technicians, billing, inventory, and customer updates. Its stated support for 85 service categories and multi-branch capabilities may fit teams working across several locations.

Limits

Each branch can receive at most 100 new repair tickets in a rolling 24-hour period. A workspace has 2 GB of storage shared across its branches; when full, new image and document uploads pause.

Getting started

1. Open https://neyodesk.com/.
2. Start the 21-day free trial.
3. Choose the Monthly Plan at ₹499 a month or the Yearly Plan at ₹4,999 a year.
4. Use the web workspace or the Android or iOS app.

Verdict

Choose Neyodesk if your service business needs tickets, technician coordination, customer messaging, and reporting in one workspace. It supports mobile apps and multi-branch management, with full multi-branch capabilities included in the yearly plan. The monthly plan starts at ₹499 a month, and there is no free plan.