AlarmOps

What AlarmOps is

AlarmOps is a cloud-based field service management platform for fire and security companies. It combines job operations, compliance tracking, digital forms, tax integration, and customer management. Teams can track jobs from dispatch to completion and view live job status and engineer progress. Engineers can submit job sheets on site through mobile access, with branded PDFs generated from submitted sheets. Service contracts can automatically create scheduled jobs on a chosen cadence. SLA tools include per-job countdown timers, automated breach alerts, and performance reports by customer or contract.

For compliance work, AlarmOps provides 12 pre-built BAFE SP203-1 registers that update when engineers submit job forms. It supports BS 5839 Parts 1 and 6, BAFE SP203-1 Version 8.0.1, and documentation structured for SSAIB and NSI audit requirements. Teams can export registers as audit-ready PDFs and manage version-controlled policies and procedures. The platform also supports unlimited custom forms, estimate building, recurring inspections, technician dispatch, contract management, and an equipment catalog. It is available through a desktop web dashboard, mobile web, and native Android and iOS apps; the iOS app has offline capabilities. Plans start at £59 a month, and a free trial is offered without requiring a credit card to get started.

Who it suits

AlarmOps suits fire and security companies that need job tracking, mobile job sheets, service contracts, and compliance registers in one platform. Its features also fit teams managing SLAs, recurring inspections, and audit documentation.

Limits

The cheapest plan, Starter, is limited to up to 3 engineers and costs £59 a month. It includes no job limits, BAFE compliance, digital forms, mobile apps, email support, and live chat.

Getting started

1. Open the AlarmOps website.
2. Start the free trial; no credit card is required to get started.
3. Choose from Starter at £59 a month, Professional at £129 a month, or Enterprise at £299 a month.
4. Access the service through the desktop web dashboard, mobile web, or the Android or iOS app.

Verdict

Choose AlarmOps if your fire or security company needs job management alongside BAFE registers, mobile job sheets, and compliance exports. Starter is limited to 3 engineers, so teams needing more capacity may need Professional or Enterprise; the listed Enterprise plan covers up to 50 engineers.