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Next Heights CRM
What Next Heights CRM is
Next Heights CRM is a paid real estate CRM for Indian teams managing enquiries, pipelines, property matching, tasks, rentals, WhatsApp conversations, and analytics. It captures leads from 99acres, MagicBricks, Housing.com, Facebook Lead Ads, website forms, and webhooks, and accepts CSV imports. Teams can route leads through a visual pipeline, schedule tasks and site visits, and receive reminders or overdue alerts. Its official WhatsApp Business API integration provides shared two-way chat, templates, and automated follow-ups. Rental tools cover tenants, leases, rent schedules, WhatsApp reminders, and PDF agreements or receipts. Analytics include agent conversion, lead-source ROI, revenue tracking, and CSV export. The One plan costs ₹799 a month billed annually, plus 18% GST, with unlimited leads and contacts. A 14-day full-access trial requires no credit card, but there is no free plan. Access is available on web and Android; iPhone and iPad users can add the web app to the Home Screen.
Who it suits
It suits Indian real estate teams handling property enquiries, rentals, WhatsApp communication, and agent reporting. Agencies can use the stated multi-client plan option.
What it does well
- Captures leads from major property portals
- Provides visual pipelines and lead routing
- Includes WhatsApp chat and automated follow-ups
- Offers rental management tools
- 14-day trial requires no credit card
What to know first
- No free plan
- One plan adds 18% GST
- Chat Sync is an optional paid add-on
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| One plan | Billed annually; +18% GST · Unlimited leads & contacts | ₹799 a month |
| WhatsApp API, Chat & Automation Setup | ₹1,999 one-time + 18% GST · Optional setup add-on | ₹1,999, paid once |
| Chat Sync | ₹200 /user/mo + 18% GST · Optional add-on · per user | ₹200 a month |
| CRM plan | ₹ 799 /user/month + 18% GST; billed annually · Unlimited leads, contacts and properties · active-agent per-user pricing · cancel anytime | ₹799 a month |
As nextheights.in lists them, read 20 Sept 2026. The maker's own page has the final word.
Verdict
Next Heights CRM brings property lead capture, follow-up, matching, rentals, and reporting into one service across web and Android. The paid structure, GST, and stated iOS access limitation should be considered before adoption.
Facts from Next Heights CRM's own pages
- Automated follow-up
- Yes · nextheights.in, 20 Sept 2026
- Free plan
- No · nextheights.in, 20 Sept 2026
- Lead capture
- It captures enquiries from 99acres, MagicBricks, Housing.com, Facebook Lead Ads and website forms or webhooks, and supports CSV import. · nextheights.in, 11 Oct 2026
- Lead import
- Yes · nextheights.in, 20 Sept 2026
- Lead routing
- Yes · nextheights.in, 20 Sept 2026
- Mobile access
- The service works in a browser, has an Android APK, and can be added to an iPhone or iPad Home Screen as a web app; a native iOS App Store app is described as on the roadmap. · nextheights.in, 11 Oct 2026
- Mobile app
- Yes · nextheights.in, 20 Sept 2026
- Pipeline and follow-ups
- Teams can manage leads through a visual pipeline, schedule tasks and site visits, and receive reminders and overdue alerts. · nextheights.in, 11 Oct 2026
- Privacy
- The privacy policy says the company does not sell personal data and that data may be processed in India and other countries. · nextheights.in, 11 Oct 2026
- Property matching
- The CRM matches buyers to inventory by budget, property type and location and provides match scoring. · nextheights.in, 11 Oct 2026
- Purpose
- Next Heights describes itself as a real estate CRM built for Indian teams, covering leads, pipeline, property matching, tasks, WhatsApp and analytics. · nextheights.in, 11 Oct 2026
- Rentals
- Rental features include tenant and lease management, rent schedules, WhatsApp reminders and PDF agreements and receipts. · nextheights.in, 11 Oct 2026
- Reporting
- Analytics include agent conversion, lead-source ROI, revenue tracking and CSV export. · nextheights.in, 11 Oct 2026
- Security and backups
- The pricing page states that data is stored on secure cloud servers with automatic daily backups and a full audit trail; the privacy policy says it uses encryption in transit, access controls and monitoring. · nextheights.in, 11 Oct 2026
- Support
- Support is available by WhatsApp and email; the contact page lists Monday–Saturday 10:00 AM–7:00 PM IST, Sunday WhatsApp only, and an average response time under 30 minutes. · nextheights.in, 11 Oct 2026
- Trial
- The maker offers a 14-day full-access trial without requiring a credit card. · nextheights.in, 11 Oct 2026
- The product offers official WhatsApp Business API integration, shared two-way chat, message templates and automated follow-ups. · nextheights.in, 11 Oct 2026
Where Next Heights CRM stands on Freedom251
- Real Estate CRM Software#60 of 249