Nexaloom provides online booking, scheduling, payments, client management and commerce tools for salons, wellness businesses and service providers. Clients can book at any time, with real-time availability and appointment updates. Its beta AI assistant handles queries and bookings through WhatsApp, Instagram, Facebook Messenger, Telegram and website chat. The website builder includes booking, e-commerce, mobile-ready design and SEO tools. Listed integrations include Stripe, Xero, Google Calendar, Klaviyo, Google Meet and Zoom; calendars can also sync with Google Calendar, Outlook or iCal. Android and iOS apps support business bookings, calendar checks and payments, while clients can manage visits. The Free Plan costs £0 per month and allows one staff member and one location with unlimited appointments. Starter costs £19.99 per month for up to three staff, and Pro costs £39.99 per month for up to 10 staff. All listed plans charge a 1.85% + 20p transaction fee on payments taken through Nexaloom, and prices exclude VAT. The pricing page lists UK data residency and coverage under UK GDPR and the Data Protection Act 2018 across plans. The company is headquartered in London.
Who it is for
Nexaloom suits salons, wellness businesses and service providers that need online appointment booking, client management and payments. Its plan descriptions identify small salons or independent professionals for Free, growing beauty businesses for Starter, and larger beauty businesses for Pro.
What is good
- Clients can book online around the clock.
- Beta assistant handles bookings across five messaging channels.
- Website builder includes booking and e-commerce tools.
- Apps support business bookings, calendar checks and payments.
- All plans list UK data residency.
What to know first
- Payments incur a 1.85% + 20p transaction fee.
- Prices exclude VAT.
- Free Plan is limited to one staff member and one location.
- AI booking assistant is in beta.
Verdict
Nexaloom combines booking, client tools and commerce with a free entry plan and paid staff tiers. Account for the transaction fee on payments and VAT exclusions when comparing its listed monthly prices.
Nexaloom plans and pricing
All plansCompared on salon website builders
- Free plan
- Yes
- Online booking
- Yes
- Staff limit
- 3
- Custom domain
- Yes
- Client messaging
- email_and_sms
- Multi-location support
- Yes
