Zolmi

Zolmi is a booking and salon-operations platform for service businesses that also need a managed website. It suits owners who want appointments, staff, stock and marketing in one system, especially when site content must follow changes in the back office. The free entry point is useful for evaluating the workflow, while paid plans become relevant once you need more staff capacity.

Overview

Founded in 2015, Zolmi positions itself around booking, customer experience and business insights. Its core toolkit covers an online calendar, appointment reminders, online booking, staff and client management, reporting, stock management, marketing and a website builder. Clients can book through a salon site at any time, including outside opening hours, which makes the booking function practical for businesses that cannot answer calls continuously.

The website builder is more than a brochure page: prices, services and staff information update when those records change in Zolmi. That reduces the risk of a site showing outdated menus. Customer reviews, search-engine optimization, mobile optimization and speed-focused templates strengthen the site offering, although businesses seeking a general-purpose content platform may find the salon focus restrictive.

Key features

Booking and operations

The calendar, reminders and online booking address the daily scheduling workload, while staff and client management keep people and appointments in the same system. Reporting and marketing tools support follow-up and business decisions; stock management is useful for salons selling products, but the START plan's 10-product stock ceiling can become restrictive for a larger retail range.

Website, integrations and payments

Automatic website updates are the clearest differentiator for a salon whose services, prices or team change often. Google Calendar schedule syncing can fit an owner's existing calendar habits, and automatic customer-data backups to Dropbox or Google Drive add a second copy outside the platform. Zolmi Pay is supplied with Stripe; businesses using SumUp should note that there is no current SumUp integration.

Security and support

Zolmi says it protects data with SSL, firewalls and regular backups to an encrypted database on Amazon Web Services. Support runs seven days a week through live chat and email, with a four-hour target response, plus onboarding and YouTube videos. The privacy policy identifies Umov Sp. z o.o. in Poland as the company operating the brand and describes data collected through its software and apps.

Pricing

Zolmi has a free plan, making it possible to start without a subscription. The paid tiers are billed either annually or monthly at the displayed monthly rates.

START fits a solo operator or a very small salon that can stay within the 10-product stock limit. PRO costs more but removes that stated stock cap, making it the more sensible paid tier for a broader retail catalogue; its higher per-staff charge matters for growing teams. Both plans include one staff profile before additional-staff fees, and SMS charges are usage-based from 0.02.

Platforms

Zolmi runs on Android, iOS and the web, so owners and staff can use it across phones, tablets and browsers. It supports custom domains, email and SMS client messaging, and multi-location operations. Zolmi reports more than 5,000 registered businesses, availability in 25 countries and support for 12 languages.

Who it's for

Zolmi names massage therapists, barbers, spas, beauty salons, nail salons, hair salons and tattoo shops as customers. It is a strong fit when online booking and a frequently changing service menu need to stay synchronized, or when one system must cover appointments, clients, staff and stock. A solo business can start cheaply, but businesses with extensive product inventories or many employees should price the relevant limits before committing.

Pros and cons

Pros

• Website content follows changes to prices, services and staff records, reducing manual updates.
• Booking remains open when the business is closed, capturing appointments outside staffed hours.
• Android, iOS and web access, custom domains and multi-location support cover varied operating setups.
• Seven-day live chat and email support, onboarding and a four-hour response target provide several help channels.

Cons

• START limits stock to 10 products, a meaningful constraint for retail-heavy salons.
• Extra staff are charged per person, and PRO raises that per-staff price to 5.
• SMS is billed from 0.02, so reminder and messaging volume adds an ongoing usage cost.
• SumUp is not currently integrated, which may force a different payment arrangement for SumUp users.

Alternatives

For a broader comparison of site-focused tools, see Salon Website Builders. Choose Dahree instead if a free booking website with 24/7 scheduling, service availability and basic booking and earnings analytics is enough, and you prefer iOS and web access. Nexaloom is a stronger alternative for Android, iOS and web users who want a free plan with one staff member, one location, unlimited appointments and email reminders, with a 1.85% plus 20p transaction fee. OpenSlot suits businesses seeking free core tools, 0% marketplace commission and SMS charged separately by usage. FARSET is worth choosing when a free allowance of 20 confirmed bookings per month or its 15.00 GBP Pro tier with unlimited bookings matches your volume. UOVA is for website creation with 250 AI credits and up to 35 images per month on its free plan, rather than salon operations. SalonSitePro offers a free web plan with online bookings, client forms and follow-ups, with Stripe processing fees applying. Avantiy is a paid web option with Personal pricing shown as 24.95 GBP monthly or 20.79 GBP annually, while Jiinubi is another paid option available as a browser extension and web app.

Verdict

Choose Zolmi if your salon needs booking, customer and staff administration, stock and a website that updates with operational changes. Its main advantage is that connected workflow across web, mobile and multiple locations. Look elsewhere if you rely on SumUp, carry more than 10 products on the START tier, or need to keep staff costs and SMS usage charges as low as possible.