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Narrow

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What Narrow is

Narrow is an AI Sales Agent for B2B businesses with complex or technical products. It handles inbound product questions, technical objections, lead qualification, meeting booking, and follow-up, while outbound capabilities include prospect identification, personalized outreach, multi-touch sequences, and re-engagement of inactive or lost leads. Users upload product or service documents for the agent’s knowledge base; Narrow says setup can take 10 minutes. Responses are checked against that product information before sending, and uncertain conversations can be flagged for human review. Email operations include dedicated sending domains, inbox warmup, business-hour sending with configurable pacing, and Outlook or Google Workspace support. All plans include CRM integration and lead handoff, onboarding, a strategy session, analytics, ongoing optimization, and a Slack or Teams support channel. Starter is $1,500/mo, with a one-time setup fee starting at $1,000; it includes two agents and 2,000 emails per month. Growth is $3,000/mo, Scale is $5,000/mo, and Enterprise uses custom pricing. Contract terms vary by plan, and there is no free plan.

Who it suits

Narrow is aimed at B2B companies selling complex or technical products, including businesses with multiple products or regulated industries. Its inbound and outbound tools may suit teams seeking automated lead qualification and follow-up.

What it does well

  • Handles inbound questions and outbound prospecting.
  • Responses are checked against product information.
  • Uncertain conversations can be flagged for human review.
  • Every plan includes CRM integration and lead handoff.
  • Email support includes Outlook or Google Workspace.

What to know first

  • Starter costs $1,500/mo plus a setup fee.
  • Starter is limited to 2,000 emails per month.
  • Scale has a three-month minimum.
  • Enterprise requires an annual contract.

Plans

PlanBilled and limitsPrice
Starter$1,500/mo; one-time setup fee starting at $1,000 · 2 AI Sales Agents · 2 dedicated inboxes · 2,000 emails/mo · Unlimited sequences · Agentic responding included · Monthly contract$1,500 a month
Growth$3,000/mo; one-time setup fee starting at $1,000 · 5 AI Sales Agents · 5 dedicated inboxes · 5,000 emails/mo · Unlimited sequences · Agentic responding included · Monthly contract$3,000 a month
Scale$5,000/mo; one-time setup fee starting at $1,000 · 10 AI Sales Agents · 10 dedicated inboxes · 10,000 emails/mo · Unlimited sequences · Agentic responding included · 3-mo minimum$5,000 a month
EnterpriseCustom Pricing · 15+ AI Sales Agents · 15+ dedicated inboxes · 15,000+ emails/mo · Unlimited sequences · Agentic responding included · Annual contractOn request

As getnarrow.ai lists them, read 11 Oct 2026. The maker's own page has the final word.

Verdict

Narrow combines inbound sales responses with outbound prospecting and follow-up. Consider its email limits, setup fee, and contract terms when assessing fit.

Facts from Narrow's own pages

Accuracy and escalation
The maker says responses are checked against product information before sending and uncertain conversations are flagged for human review. · getnarrow.ai, 11 Oct 2026
Accuracy review
Narrow says responses are checked against the customer's product information before sending and uncertain conversations can be flagged for human review. · getnarrow.ai, 11 Oct 2026
Company
Narrow's About page identifies Paul Fung, Chris Lee, and Nick Dinsmoor as co-founders and says they have 40+ years of combined experience; it does not state a founding year. · getnarrow.ai, 11 Oct 2026
Contracts
Starter and Growth are monthly, Scale has a three-month minimum, and Enterprise is annual. · getnarrow.ai, 11 Oct 2026
CRM
Every plan includes CRM integration and lead handoff. · getnarrow.ai, 11 Oct 2026
Email deliverability
The maker describes dedicated sending domains, inbox warmup, business-hour sending with configurable pacing, and support for Outlook or Google Workspace. · getnarrow.ai, 11 Oct 2026
Email infrastructure
The maker says it sets up dedicated outbound domains, warms inboxes before cold sending, and paces emails during business hours. · getnarrow.ai, 11 Oct 2026
Email providers
Narrow says it can run on Outlook or Google Workspace. · getnarrow.ai, 11 Oct 2026
Headquarters
San Francisco, California, United States · getnarrow.ai, 28 Sept 2026
Inbound
The agent answers product questions, handles technical objections, qualifies leads, and responds 24/7. · getnarrow.ai, 11 Oct 2026
Included services
Every plan includes onboarding and a strategy session, product knowledge base setup, domain and inbox warmup, analytics, ongoing optimization, and a Slack/Teams support channel. · getnarrow.ai, 11 Oct 2026
Integrations
Every plan includes CRM integration and lead handoff; the maker also says Narrow can run on Outlook or Google Workspace. · getnarrow.ai, 11 Oct 2026
Intended customers
Narrow says it is built for B2B companies selling complex or technical products, including multi-product portfolios and regulated industries. · getnarrow.ai, 11 Oct 2026
Limits
The pricing page lists plan email capacities of 2,000, 5,000, 10,000, and 15,000+ per month, with corresponding agent counts of 2, 5, 10, and 15+. · getnarrow.ai, 11 Oct 2026
Outbound
The agent identifies prospects, personalizes outreach, runs multi-touch follow-up, and re-engages inactive or lost leads. · getnarrow.ai, 11 Oct 2026
Product
Narrow describes itself as an AI Sales Agent that handles inbound questions, outbound prospecting, meeting booking, and follow-up. · getnarrow.ai, 11 Oct 2026
Product knowledge
The maker says users can upload product or service documents, pricing, and competitive information so the agent can answer product questions. · getnarrow.ai, 11 Oct 2026
Security
The privacy policy says Narrow implements technical and organizational measures to protect personal information, but cannot guarantee absolute security. · getnarrow.ai, 11 Oct 2026
Security and privacy
The privacy policy says Narrow implements technical and organizational measures to protect personal information but cannot guarantee absolute security. · getnarrow.ai, 11 Oct 2026
Support
Every plan includes a Slack or Teams support channel and ongoing optimization by the Narrow team. · getnarrow.ai, 11 Oct 2026

Where Narrow stands on Freedom251

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