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Instead of Microsoft Quick Assist
Microsoft Quick Assist alternatives
Microsoft Quick Assist is a free, attended way to get help with a Windows computer from family or friends, or to help someone remotely. A helper shares a six-digit code, and the person receiving help approves screen sharing and any separate request for control. Chat, annotations, and a laser pointer support guided troubleshooting. Both people need internet access, and the helper must sign in with a Microsoft account or Microsoft Entra ID.
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IDrive
by IDriveFree plan AndroidiPhoneLinux+3Cross-platform computer, mobile, and server backup — IDrive adds computer, mobile, and server backup across Android, iOS, Linux, macOS, web, and Windows rather than Quick Assist’s attended sessions.
Free plan · paid from $0.25/mo Visit site - 2
MSP360 Backup
by MSP360 BackupFree plan AndroidAPIiPhone+5Cross-platform backup with ransomware protection — MSP360 Backup adds computer and server backup with ransomware protection on Linux, macOS, and Windows, unlike Quick Assist’s remote help sessions.
Free plan · paid from $19.99/yr · 15-day trial Visit site - 3
Duplicati
Free plan LinuxMacWindowsBring-your-own-storage backup across computers and servers — Duplicati backs up to S3, WebDAV, SFTP, or local hardware using your own storage, while Quick Assist provides attended remote help.
Free plan · paid from $2/mo (annual) Visit site - 4
Vinchin Backup & Recovery
by Vinchin Backup & RecoveryFree plan LinuxSelf-hostedWeb+1Linux and Windows computer and server backup — Vinchin Backup & Recovery offers computer and server backup with ransomware protection for Linux and Windows, unlike Quick Assist’s support sessions.
Free plan · 60-day trial Visit site - 5
VM Backup
Free plan APILinuxSelf-hosted+1Backup for virtualized environments and Windows hosts — VM Backup focuses on server backup for Windows hosts and Hyper-V, VMware, and Proxmox environments, not Quick Assist’s attended support.
Free plan · 30-day trial Visit site - 6
EaseUS Todo Backup
by EaseUS Todo BackupFree plan MacSelf-hostedWindowsWindows and macOS computer and server backup — EaseUS Todo Backup adds computer and server backup with ransomware protection on Windows and macOS rather than live remote assistance.
Free plan · paid from $39.95/yr Visit site - 7
Bareos
by BareosFree plan Open source APILinuxMac+3Cross-platform computer and server backup — Bareos provides computer and server backup across Windows, macOS, Linux, and web, unlike Quick Assist’s attended device support.
Free plan · paid from €480/yr Visit site - 8
Q-Dir
Free plan Windows - 9
Mole-Win
Free plan Windows - 10
Apple Zoom
Free plan iPhoneMac - 11
Magnifixer
Free plan Windows - 12
GNOME Shell Magnifier
Free plan Linux - 13
Sensory Magnus
Free plan iPhoneMacWindows - 14
Orca
Free plan Linux - 15 5.4 Visit site
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ZoomLens
Free plan Windows - 17
Desktop Zoomer
Paid Windows - 18
Low Vision Zoom
Paid Windows - 19 4.6 Visit site
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iZoom
Paid Windows - 21
Fusion
Paid Windows - 22
Prodigi for Windows
Paid Windows - 23
ScreenZoomer
Paid Mac - 24 4.3 Visit site
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MAGic
Paid Windows - 26
The Magnifier
Paid Windows - 27
SuperNova Magnifier
Paid Windows - 28 3.9 Visit site
Its Windows app covers Windows 10 and 11, but macOS and browser access are limited to Microsoft Support interactions. Quick Assist does not transfer files, and work or school policies may block its installation. The alternatives here focus on computer, server, or mobile backup and recovery rather than live remote assistance, so they suit different needs. When switching, compare supported operating systems, backup coverage, restore options, and whether you need mobile or server protection. If you still need someone to view or control a device during a session, these backup products do not provide Quick Assist’s described help session.
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