Freedom251 › Alumni Management Software
Metrolo
What Metrolo is
Metrolo is a management platform for alumni associations and member organisations, combining a public website, member portal, and admin panel on one database. Its fifteen modules can be switched off when an organisation does not need them. Listed capabilities include event management, mentoring programs, fundraising tools, community spaces, and email campaigns. Directory fields can be made public, members-only, private, or hidden, with visibility enforced on the server. Event tools include ticket types, guest registration, custom questions, QR check-in, and automatic reminders 24 hours before an event. Offline payments can be handled by bank transfer or cheque, with reference numbers, cheque image uploads, and an approval queue. Metrolo says it takes no percentage of dues, ticket sales, or donations; payment-provider fees are separate. Stripe and PayPal adapters are roadmap items. Each organisation receives a separate deployment and database, hosted on customer infrastructure or hosting arranged with the customer in a chosen region. Members can export their data or request erasure. Prices are indicative, exclude VAT, and hosting and one-off data migration are quoted alongside a plan.
Who it suits
Metrolo is designed for alumni associations and member organisations needing member records, events, payments, and community functions. Its hosting options may suit organisations that want to choose an infrastructure or region.
What it does well
- Fifteen configurable modules
- Directory visibility settings are enforced on the server
- Events include QR check-in and automatic reminders
- Separate deployment and database per organisation
- No percentage taken from dues, ticket sales, or donations
What to know first
- No free plan or free trial
- Pricing is on request for Institution
- Prices exclude VAT
- Stripe and PayPal adapters are roadmap items
Limits
Chapter costs £249 a year (billed £249 per month, billed annually) for up to 1,000 member records and five admin accounts. Association costs £549 a year (billed £549 per month, billed annually) for up to 10,000 records and 20 admin accounts; Institution has unlimited records and administrators with custom pricing.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Chapter | £249 per month, billed annually · Up to 1,000 member records · 5 admin accounts · All fifteen modules · Email support, next business day | £249 a month |
| Association | £549 per month, billed annually · Up to 10,000 member records · 20 admin accounts with custom roles · All fifteen modules · Priority support and a named contact | £549 a month |
| Institution | Custom, quoted per deployment · Unlimited member records · Unlimited admin accounts · Own infrastructure or region · Data migration · Uptime SLA and security review pack | On request |
As metrolo.io lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Metrolo website
- Choose web access or arrange self-hosting on customer infrastructure
- Select the Chapter, Association or Institution plan
- Arrange hosting and any one-off data migration alongside the plan
- Configure the modules your organisation will use
- Set directory field visibility for members
Verdict
Metrolo groups member administration, events, and related organisation tools in a configurable platform.
Questions
Is there a free plan or trial?
Metrolo has neither a free plan nor a free trial.
What does the Chapter plan include?
Chapter is £249 a year, billed £249 per month and annually, with up to 1,000 member records, five admin accounts, all fifteen modules and next-business-day email support.
Can Metrolo be self-hosted?
Yes. It can run on the customer's infrastructure or on hosting arranged with the customer in a chosen region.
Does Metrolo charge a percentage on payments?
Metrolo says it takes no percentage of dues, ticket sales or donations. Payment-provider fees are separate.
What privacy controls are available?
Members can export data or request erasure, directory visibility is server-enforced, and administrative data actions are recorded in an append-only audit log.
Which payment integrations are available?
Stripe and PayPal adapters are listed as roadmap items; offline bank-transfer and cheque payments are supported.
Facts from Metrolo's own pages
- Audit
- Administrative actions on member data are recorded in an append-only audit log. · metrolo.io, 8 Oct 2026
- Company
- The About page describes why Metrolo was built but does not state a maker's legal name, headquarters or founding date. · metrolo.io, 8 Oct 2026
- Directory
- Members can set field visibility to public, members-only, private or hidden, and visibility is enforced on the server. · metrolo.io, 8 Oct 2026
- Events
- Events support ticket types, guest registration, custom questions, QR check-in and automatic 24-hour reminders. · metrolo.io, 8 Oct 2026
- Hosting
- Metrolo can run on the customer's infrastructure or on hosting arranged with the customer, in a chosen region. · metrolo.io, 8 Oct 2026
- Integrations
- Stripe and PayPal adapters are listed as roadmap items. · metrolo.io, 8 Oct 2026
- Modules
- The platform includes fifteen modules, and organisations can switch off modules they do not use. · metrolo.io, 8 Oct 2026
- Payment fees
- Metrolo says it takes no percentage of dues, ticket sales or donations, while payment-provider fees are separate. · metrolo.io, 8 Oct 2026
- Payments
- Metrolo supports offline payments by bank transfer or cheque, with reference numbers, cheque image uploads and an approval queue. · metrolo.io, 8 Oct 2026
- Pricing limits
- Prices are indicative, exclude VAT, and hosting and one-off data migration are quoted alongside the plan. · metrolo.io, 8 Oct 2026
- Privacy
- Members can export their data and request erasure; deletion requests begin a 30-day window, and records retained for accounting or governance are anonymised. · metrolo.io, 8 Oct 2026
- Product
- Metrolo is a management platform for alumni associations and member organisations, with a public website, member portal and admin panel sharing one database. · metrolo.io, 8 Oct 2026
- Security
- Metrolo uses a separate deployment and database per organisation, with authorization enforced in the API and sessions in HttpOnly, Secure and SameSite cookies. · metrolo.io, 8 Oct 2026
- Support
- The Chapter plan lists next-business-day email support; Association lists priority support and a named contact; Institution lists priority support with an SLA. · metrolo.io, 8 Oct 2026
Where Metrolo stands on Freedom251
- Alumni Management Software#21 of 23