No. 25 of 27 ·Business Texting Software

MeshDesk

Name: MeshDesk
Price: 5 USD

Web · Android · iPhone · paid plans from $5/mo

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Freedom report

One barScore 4.9

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely3 of 6 device platforms
DocumentedThinly documented

MeshDesk is ranked #25 of 27 in business texting software on Freedom251. It runs on Android, iOS, Web. There is no free plan. Paid plans start at $5/mo.

MeshDesk plans and pricing

All plans

Additional users $5/mo per 10-user pack Adds users beyond the 10 included per DID meshdesk.app · 8 Oct 2026

Core Service (50+ active DIDs) $7/mo per active DID, monthly 50+ active DIDs · up to 10 users per DID · no per-message platform fee meshdesk.app · 8 Oct 2026

Core Service (11–50 active DIDs) $9/mo per active DID, monthly 11–50 active DIDs · up to 10 users per DID · no per-message platform fee meshdesk.app · 8 Oct 2026

WhatsApp Business $15/mo per WhatsApp number Meta Business verification may be required · WhatsApp usage fees may apply meshdesk.app · 8 Oct 2026

RCS messaging $15/mo per DID Rich messaging and verified branding · carrier and registration fees may apply meshdesk.app · 8 Oct 2026

Core Service (1–10 active DIDs) $15/mo per active DID, monthly 1–10 active DIDs · up to 10 users per DID · no per-message platform fee meshdesk.app · 8 Oct 2026

Compared on business texting software

Free plan: No
Two-way messaging: Yes
MMS support: Yes
Shared team inbox: Yes
Inbound keywords: Yes
Included team seats: 10 users

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The record

Product: MeshDesk is a shared SMS inbox and collaborative business texting platform for VoIP providers, MSPs, and telecom teams.
Shared inbox: Multiple agents can view and respond to conversations from one business number, with assignments and status indicators.
Collaboration: Teams can use internal notes, @mentions, and conversation assignments without exposing their teamwork to customers.
Messaging channels: The site lists SMS, MMS, and RCS as supported today and says WhatsApp support is on the roadmap.
Compliance: MeshDesk describes automated 10DLC opt-in and opt-out handling, custom responses, and blocking agents from messaging opted-out contacts.
Integration: MeshDesk offers a native NetSapiens integration designed to work with existing infrastructure and provisioning workflows.
Security and reliability: The site states its infrastructure is SOC 2 Type II compliant, encrypts data at rest and in transit, and has a 99.9% uptime SLA.
Mobile apps: MeshDesk says its iOS and Android apps are live and support shared inbox access, push notifications, assignments, and replies.
Support and onboarding: MeshDesk is onboarding telecom partners through an early access program that includes a discovery call and priority onboarding support.
Pricing qualification: The listed volume tiers and rates are indicative and may change; carrier and messaging fees can also apply to some add-ons.
Price from: $5/mo

Where it ranks on Freedom251

Best Business Texting Software in 2026#25 of 27

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Sources

meshdesk.app· checked 8 Oct 2026
meshdesk.app/features· checked 8 Oct 2026
meshdesk.app/telecom· checked 8 Oct 2026
meshdesk.app/pricing· checked 8 Oct 2026