Freedom251 › Membership Management Software
Member Solutions
What Member Solutions is
Member Solutions is web-based billing, payment processing, and member management software for businesses with recurring revenue. Its fitness offering covers CrossFit, yoga, Pilates, personal training, boutique fitness, full-service gyms, and multi-location facilities. The system handles recurring and annual plans, prepaid plans, class packs, punch cards, drop-in rates, add-on billing, credit cards, and ACH payments. Membership features include digital agreements, phone-based e-signatures, renewal tracking, and freeze and cancellation handling. Reporting includes a real-time revenue dashboard, monthly financial statements, churn and retention measures, and recovery tracking. The vendor says its billing team follows up on failed payments, contacts banks, and handles chargebacks. The service runs in a browser on any device without installation, with a dedicated account manager available by phone. Plans are flat-rate rather than per member; AI Billing Team starts at $99 a month billed annually, with processing at 2.9%.
Who it suits
It suits recurring-revenue businesses, especially fitness operators ranging from boutique studios to multi-location facilities. Browser access and billing, agreement, and reporting tools support teams managing memberships and payments.
What it does well
- Supports recurring, prepaid, class-pack, and punch-card billing
- Handles failed payments and chargeback disputes
- Includes dashboards, statements, churn, and retention metrics
- Runs in any browser without app installation
- No long-term contract and cancellation anytime
What to know first
- No free plan or free trial
- AI Billing Team starts at 99.00 USD monthly
- Processing is 2.9% on AI Billing Team
- Designed around recurring-revenue businesses
Limits
The lowest-priced AI Billing Team plan is $99 a month billed annually at $1,188/year, on a one-year term, with 2.9% processing. There is no free plan or free trial.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| AI Billing Team | Billed annually at $1,188/year · Flat rate—not per member · 1-year plan · processing at 2.9% | $99 a month |
| AI Growth Team | Billed annually at $4,788/year · Flat rate—not per member · 1-year plan · includes AI Billing Team features | $399 a month |
| AI Full Team | Billed annually at $7,188/year · Flat rate—not per member · 1-year plan · includes AI Growth Team features | $599 a month |
As membersolutions.com lists them, read 29 Sept 2026. The maker's own page has the final word.
Getting started
- Open the Member Solutions fitness website
- Start an assessment with Member Solutions
- Begin setup within 30 days of the assessment for free setup
- Use the browser-based service on your device
- Choose an annual AI Billing Team, AI Growth Team, or AI Full Team plan
- Complete member and payment setup; most businesses are billing within 1–2 weeks
Verdict
Member Solutions combines billing, payment processing, agreements, recovery, and reporting in one browser service for membership businesses. Its flat-rate plans, account support, and data export can simplify administration, while the paid-only model suits organizations ready for a subscription.
Questions
What does Member Solutions cost?
AI Billing Team costs $99 a month billed annually at $1,188/year. AI Growth Team costs $399 a month, and AI Full Team costs $599 a month; each is billed annually on a one-year plan.
Is there a free plan or trial?
No. Member Solutions is paid and offers neither a free plan nor a free trial.
Which platforms does it support?
It is entirely web-based and works in a browser on any device, without app installation.
Does it recover failed payments?
Yes. Its billing team follows up on failed payments, contacts banks, and handles chargeback disputes.
Can customers export their data?
Yes. Member Solutions says it can export member records, payment history, and agreements in a standard format when a customer leaves.
What payment methods are listed?
Payments can be made with Visa, Mastercard, American Express, Discover, ACH, or bank transfer.
Facts from Member Solutions's own pages
- Agreements
- The fitness page lists digital membership agreements, phone-based e-signatures, automated renewal tracking, and freeze and cancellation handling. · membersolutions.com, 29 Sept 2026
- Billing
- The fitness software handles recurring and annual plans, prepaid plans, class packs, punch cards, drop-in rates, credit card and ACH payments, and add-on billing. · membersolutions.com, 29 Sept 2026
- Company
- The About page says Member Solutions was formed in 1991; its public pages list Woodbury, New York, as its location. · membersolutions.com, 29 Sept 2026
- Contract and cancellation
- The fitness page says setup is free, there is no long-term contract, and customers can cancel anytime. · membersolutions.com, 29 Sept 2026
- Data export
- The pricing FAQ says the vendor will export member records, payment history, and agreements in a standard format if a customer leaves. · membersolutions.com, 29 Sept 2026
- Fitness customers
- The fitness offering is described for CrossFit, yoga, Pilates, personal training, boutique fitness, full-service gyms, and multi-location facilities. · membersolutions.com, 29 Sept 2026
- Founded
- 1991 · membersolutions.com, 28 Sept 2026
- Free plan
- No · membersolutions.com, 20 Sept 2026
- Headquarters
- Woodbury, New York, United States · membersolutions.com, 28 Sept 2026
- Integrations
- The pricing page says member payments can be made by Visa, Mastercard, American Express, Discover, and ACH or bank transfer. · membersolutions.com, 29 Sept 2026
- Platform
- The platform tour says the service is entirely web-based, works in a browser on any device, and requires no app installation. · membersolutions.com, 29 Sept 2026
- Purpose
- Member Solutions provides billing services, payment processing, and member management software to businesses with recurring revenue. · membersolutions.com, 29 Sept 2026
- Reporting
- The listed reporting features include a real-time revenue dashboard, monthly financial statements, churn and retention metrics, and recovery performance tracking. · membersolutions.com, 29 Sept 2026
- Revenue recovery
- The vendor says its billing team follows up on failed payments, contacts banks, and handles chargeback disputes. · membersolutions.com, 29 Sept 2026
- Security
- The platform tour displays PCI-DSS Level 1 Visa Validated Service Provider, enterprise firewall, and HTTPS security claims. · membersolutions.com, 29 Sept 2026
- Setup and migration
- The pricing page says setup is free when starting within 30 days of an assessment and most businesses are set up and billing within 1–2 weeks. · membersolutions.com, 29 Sept 2026
- Paid from
- 99 · membersolutions.com, 20 Sept 2026
- Support
- The platform tour says customers have a dedicated account manager who is a real person available by phone. · membersolutions.com, 29 Sept 2026
Where Member Solutions stands on Freedom251
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