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MatterSuite Matter Intake

What MatterSuite Matter Intake is
MatterSuite Matter Intake helps legal teams capture incoming requests, assess their priority, route work, and turn qualifying requests into matters. Configurable forms gather request details and keep legal requests in a central intake workflow. Teams can categorize submissions, assess urgency, and use routing, approvals, and escalations to direct work. When a request becomes a matter, its details, ownership, and intake history carry forward, with an audit trail. The product is available on web, Android, and iOS. Listed integrations include Google Drive, Outlook, Dropbox, QuickBooks, PayPal, LawPay, Microsoft OneDrive, and Slack. MatterSuite positions the product for in-house legal teams, corporate legal departments, chief legal officers, and large law firms. The intake tool is included in the standard subscription at no additional fee. The in-house legal team plan is listed at $89 a month, with custom pricing and plans starting at $89 per user/month; the law firm plan has no price listed. A 14-day free trial provides full access and requires no credit card to sign up.
Who it suits
It is aimed at in-house legal teams, corporate legal departments, chief legal officers, and large law firms that need to collect and route legal requests. Its mobile apps may also suit lawyers who need iOS or Android access.
What it does well
- Configurable forms centralize legal requests.
- Request details and history carry into matters.
- Includes approvals, escalations, and audit trails.
- 14-day trial offers full access without a credit card.
- Intake is included with the standard subscription.
What to know first
- No free plan is listed.
- In-house plan pricing is described as custom.
Limits
The trial lasts 14 days. The intake tool is included in the standard subscription with no additional fee; the in-house plan starts at $89 per user/month with custom pricing.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Law firm plan | Client and matter intake · Team-triggered conflict check · Matter lifecycle management · Timekeeping and expense capture · Billing and invoicing · Integrated trust accounting | On request |
| In-house legal team plan | Custom pricing; plans start at $89 per user/month · Legal request intake and routing · Matter management and global tracking · Conflict and risk checks · Document and eSignature management · Role-based access control · Task and custom approval workflows | $89 a month |
| MatterSuite | per user/month · Plans start at $89 user/month · flexible feature selection | $89 a month |
As mattersuite.com lists them, read 21 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the MatterSuite Matter Intake website.
- Sign up for the 14-day free trial without a credit card.
- Use the web app or install the Android or iOS app.
- Configure intake forms for request collection.
- Connect listed services such as Outlook, Google Drive, or Slack.
Verdict
MatterSuite Matter Intake combines request collection, prioritization, routing, and conversion into matters. Teams should review the applicable plan details and custom pricing; a 14-day trial is available without a credit card.
Questions
How much does MatterSuite Matter Intake cost?
MatterSuite says legal matter intake is included in its standard subscription at no additional fee. The in-house legal team plan starts at $89 per user/month with custom pricing; no law firm plan price is listed.
Is there a free plan or trial?
There is no free plan. A 14-day free trial offers full access and does not require a credit card to sign up.
Which platforms are available?
MatterSuite lists web, Android, and iOS. Its blog states that iOS and Android apps are available for lawyers.
Which integrations are listed?
The pricing page lists Google Drive, Outlook, Dropbox, QuickBooks, PayPal, LawPay, Microsoft OneDrive, and Slack.
Who is MatterSuite Matter Intake for?
MatterSuite positions it for in-house legal teams, corporate legal departments, chief legal officers, and large law firms.
What happens when an intake request becomes a matter?
Request details, ownership, and intake history carry into the matter. The conversion includes audit trails.
Facts from MatterSuite Matter Intake's own pages
- Audience
- The product is positioned for in-house legal teams, corporate legal departments, chief legal officers, and large law firms. · mattersuite.com, 30 Sept 2026
- Free plan
- No · mattersuite.com, 21 Sept 2026
- Hosting
- Data is hosted in Google Cloud ISO 27001-certified data centers with SOC 1, SOC 2, and SOC 3 reports, primarily in us-central1 (Iowa). · mattersuite.com, 30 Sept 2026
- Intake forms
- The intake workflow uses configurable forms to collect complete request information and centralize legal requests. · mattersuite.com, 30 Sept 2026
- Intake pricing
- MatterSuite says its legal matter intake tool is included in the standard subscription with no additional fee. · mattersuite.com, 30 Sept 2026
- Integrations
- The pricing page lists Google Drive, Outlook, Dropbox, QuickBooks, PayPal, LawPay, Microsoft OneDrive, and Slack integrations. · mattersuite.com, 30 Sept 2026
- Matter conversion
- Request details, ownership, and intake history carry into matters with request-to-matter conversion and audit trails. · mattersuite.com, 30 Sept 2026
- Migration
- Dedicated migration specialists can move matters, contacts, calendars, tasks, and more without data loss. · mattersuite.com, 30 Sept 2026
- Mobile apps
- MatterSuite’s official blog states that iOS and Android apps are available for lawyers. · mattersuite.com, 30 Sept 2026
- Multi-location
- MatterSuite says firms can add multiple locations and centralize management across them at no additional cost. · mattersuite.com, 30 Sept 2026
- Purpose
- MatterSuite captures legal requests, prioritizes them, routes work to the right team member, and converts qualifying requests into matters. · mattersuite.com, 30 Sept 2026
- Security
- MatterSuite states that it provides enterprise-grade security, encryption, SSO, two-way authentication, role-based access, and ISO-certified infrastructure. · mattersuite.com, 30 Sept 2026
- Support
- MatterSuite says expert support is available 24/7 by phone, email, or live chat, with a self-service knowledge base. · mattersuite.com, 30 Sept 2026
- Triage
- Teams can categorize requests, assess urgency, intelligently route work, and use approvals and escalations. · mattersuite.com, 30 Sept 2026
- Trial
- MatterSuite offers a 14-day free trial with full access and no credit card required to sign up. · mattersuite.com, 30 Sept 2026
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