Freedom251 › Legal Practice Management Software
MatterKey
by MatterKey
What MatterKey is
MatterKey is a legal practice management platform for SRA-regulated firms, available through web and API access. It manages matters from intake to archive with conflict checks, risk assessments, supervision tracking, and practice-area workflows. Compliance tools include COLP and COFA dashboards, an undertakings register, complaints handling, file reviews, policy management, and breach logging. Its AML and CDD workflow covers client risk assessments, checklists, PEP and sanctions screening, source-of-funds verification, SAR handling, and ongoing monitoring. Time and billing features include a six-minute unit timer, hourly or fixed-fee billing, VAT calculation, invoice generation, aged debtors, WIP reporting, and client account management. DocFlow adds AI classification, OCR extraction, retention enforcement, compliance tracking, and an audit trail. Aida supports matter triage, time narratives, document classification, compliance monitoring, and contextual chat, with activity logged for the COLP. Modules cover insurance counter-fraud, conveyancing, probate and wills, litigation, family, personal injury, commercial, and employment.
Who it suits
It is designed for SRA-regulated firms needing matter management, compliance, AML, billing, and practice-area workflows. Firms can enable or disable modules while retaining their data.
What it does well
- Matter lifecycle management
- SRA compliance dashboards and registers
- AML and CDD workflow
- Integrated time and billing tools
- Configurable practice-area modules
What to know first
- No free plan
- Starts at £25/user/mo
- Enterprise price is listed in USD
- Built for SRA-regulated firms
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Starter | £25/user/month · Matter management · Contacts & CDD · Time recording & billing · SRA compliance dashboard · 1 practice area module · DocFlow integration | £25 a month |
| Professional | £35/user/month · Everything in Starter · All practice area modules · Full AML module · Client portal · File reviews & reporting · Aida AI assistant | £35 a month |
| Enterprise | £45/user/month · Everything in Professional · Multi-office management · Advanced analytics & MI · API access · Custom workflows · Priority support | £45 a month |
As matterkey.app lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
MatterKey brings legal operations, compliance, billing, documents, and AI assistance into one platform. Its tiered pricing and module structure let firms match access to their practice needs.
Facts from MatterKey's own pages
- AI assistant
- Aida provides matter triage, time narrative generation, document classification, compliance monitoring, and contextual chat, with activity logged for the COLP. · matterkey.app, 11 Oct 2026
- AML and CDD
- Its AML workflow includes client risk assessments, CDD checklists, PEP and sanctions screening, source-of-funds verification, SAR handling, and ongoing monitoring. · matterkey.app, 11 Oct 2026
- Billing
- Time recording and billing includes a 6-minute unit timer, hourly and fixed-fee billing, VAT calculation, invoice generation, aged debtors, WIP reporting, and client account management. · matterkey.app, 11 Oct 2026
- Billing and payments
- Yes · matterkey.app, 22 Sept 2026
- Client intake
- Yes · matterkey.app, 22 Sept 2026
- Client portal
- Yes · matterkey.app, 22 Sept 2026
- Configurable modules
- Firms can toggle modules on or off, and the page says their data remains when a module is disabled. · matterkey.app, 11 Oct 2026
- Contracts and costs
- The pricing section says there are no hidden costs and no long contracts. · matterkey.app, 11 Oct 2026
- Document automation
- Yes · matterkey.app, 22 Sept 2026
- Documents
- MatterKey integrates with DocFlow for AI classification, OCR extraction, retention enforcement, compliance tracking, and a full audit trail. · matterkey.app, 11 Oct 2026
- Enterprise support
- Priority support is listed as an Enterprise plan feature. · matterkey.app, 11 Oct 2026
- Free plan
- No · matterkey.app, 22 Sept 2026
- Headquarters
- Thornaby, Stockton-on-Tees, United Kingdom · matterkey.app, 19 Oct 2026
- Hosting
- The pricing section describes MatterKey as UK-built and UK-hosted. · matterkey.app, 11 Oct 2026
- Maker and location
- The site footer identifies Mastercopy and gives Thornaby, Stockton-on-Tees as its location. · matterkey.app, 11 Oct 2026
- Maker founding
- Mastercopy's website says it has been a family-owned business since 1989. · mastercopy.co.uk, 11 Oct 2026
- Matter management
- It supports the matter lifecycle from intake to archive, including conflict checks, risk assessments, supervision tracking, and practice-area workflows. · matterkey.app, 11 Oct 2026
- Practice areas
- The listed live modules cover insurance counter-fraud, conveyancing, probate and wills, litigation, family, personal injury, commercial, and employment. · matterkey.app, 11 Oct 2026
- Purpose
- MatterKey is a legal practice management platform built for SRA-regulated firms. · matterkey.app, 11 Oct 2026
- SRA compliance
- Features include COLP and COFA dashboards, an undertakings register, complaints handling, file reviews, policy management, and breach logging. · matterkey.app, 11 Oct 2026
- Time tracking
- Yes · matterkey.app, 22 Sept 2026
Where MatterKey stands on Freedom251
- Legal Practice Management Software#104 of 140