Freedom251 › Fire Protection Software
Maintenance Partners
What Maintenance Partners is
Maintenance Partners is fire-maintenance software for Australian fire businesses, covering assets, inspections, defects, AS 1851 compliance, and operations. It is designed for technicians, schedulers, and directors. Technicians can complete AS 1851 forms without a signal, record photos and readings, then synchronize job records when connected. Each device can have a digital logbook containing inspection, defect, and service history. The office portal dispatches jobs and schedules recurring maintenance, while alerts track AS 1851 tolerance windows, FSA deadlines, and overdue work. Modules include scheduling, inspection forms, asset registers, defect management, quoting, invoicing, client portal, reporting, floorplans, stock, timesheets, and installation projects. The service runs on Android, iOS, and web. CSV export is available; Xero is in active development, with MYOB and QuickBooks Online planned. Data and replicated backups stay in Australian data centres. Pricing is 150 AUD per user per month, ex GST, or $165 including GST, with one user minimum.
Who it suits
It suits Australian fire-protection companies whose technicians need offline inspections and whose offices need scheduling, compliance, asset, and billing workflows.
What it does well
- Offline AS 1851 inspections
- Digital asset logbooks
- Compliance deadline alerts
- Client portal and reporting
- Australian data residency
What to know first
- No free plan
- Minimum one paid user
- Some accounting integrations are planned
- Pricing excludes GST at listed rate
Limits
The plan requires at least one user, with each seat representing one login. The listed price is 150 AUD per user monthly ex GST or 165 AUD inc GST.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Maintenance Partners | $150 / user / month ex GST; $165 inc GST; minimum one user; volume discounts for larger teams · Unlimited assets, sites and clients · Every supported AS 1851 form · iOS and Android app · Desktop office portal · Client portal · Sub-contractor logins · Email and phone support | A$150 a month |
As maintenancepartners.com.au lists them, read 5 Oct 2026. The maker's own page has the final word.
Getting started
- Open the Maintenance Partners website
- Select the Maintenance Partners plan
- Start with at least one user login
- Install the iOS or Android app for technicians
- Use the desktop office portal for dispatch and recurring maintenance
- Invite client portal or subcontractor users as needed
Verdict
Maintenance Partners covers field inspections, office scheduling, compliance tracking, and related business modules in one service. Its Australian focus, per-user pricing, and integration roadmap matter when assessing fit.
Questions
How much does Maintenance Partners cost?
The plan costs 150 AUD per user per month ex GST, or 165 AUD including GST. The minimum is one user.
Is there a free plan?
No. Maintenance Partners is a paid service.
Which platforms are supported?
It runs on Android, iOS and the web, including a desktop office portal and technician mobile app.
Does it support offline work?
Yes. Technicians can complete AS 1851 forms offline, capture photos and readings, and sync records when signal returns.
What integrations are available?
CSV export is available. Xero is in active development, while MYOB and QuickBooks Online are planned.
Who is it designed for?
It is built for Australian fire protection businesses and their technicians, schedulers and directors.
Facts from Maintenance Partners's own pages
- Asset records
- Asset records include inspection, defect and service history, with a digital logbook for each device. · maintenancepartners.com.au, 5 Oct 2026
- Audience
- The product is built for fire protection businesses and their technicians, schedulers and directors. · maintenancepartners.com.au, 5 Oct 2026
- Company background
- Maintenance Partners says it is an Australian software company based in Newcastle, New South Wales, with compliance led by a certifier and industry trainer and operations led by people who have run fire service businesses. · maintenancepartners.com.au, 5 Oct 2026
- Data residency
- Customer operational data is stored in Australian data centres, and backups are replicated within Australia. · maintenancepartners.com.au, 5 Oct 2026
- Headquarters
- Newcastle, New South Wales, Australia · maintenancepartners.com.au, 28 Sept 2026
- Included modules
- The platform includes scheduling, inspection forms, asset registers, defect management, quoting, invoicing, client portal, reporting, floorplans, stock, timesheets and install projects. · maintenancepartners.com.au, 5 Oct 2026
- Integrations
- CSV export is available; the integrations page lists Xero as in active development and MYOB and QuickBooks Online as planned. · maintenancepartners.com.au, 5 Oct 2026
- Offline inspections
- Technicians can complete AS 1851 forms offline, capture photos and readings, and sync job records when signal returns. · maintenancepartners.com.au, 5 Oct 2026
- Pricing limits
- A seat is one login, including technicians, office staff, subcontractors or invited client portal users; the minimum is one user. · maintenancepartners.com.au, 5 Oct 2026
- Purpose
- Fire maintenance software for Australian fire businesses covering assets, inspections, defects, AS 1851 compliance and operations. · maintenancepartners.com.au, 5 Oct 2026
- Retention
- After account cancellation, customer data is retained for 30 days for migration and then permanently deleted, while legally required invoicing and audit records are retained for seven years. · maintenancepartners.com.au, 5 Oct 2026
- Scheduling and compliance
- The office portal supports job dispatch and recurring maintenance, and measures activities against AS 1851 tolerance windows with alerts for FSA deadlines and overdue work. · maintenancepartners.com.au, 5 Oct 2026
- Security
- The company states that it encrypts data in transit and at rest, enforces role-based access controls, logs and reviews administrative actions, and requires multi-factor authentication for privileged access. · maintenancepartners.com.au, 5 Oct 2026
- Support
- Email and phone support are included, with support hours listed as Monday to Friday, 7:30am to 5:00pm AEST. · maintenancepartners.com.au, 5 Oct 2026
Where Maintenance Partners stands on Freedom251
- Fire Protection Software#27 of 31