Freedom251 › Email Encryption Software
MailHippo
by MailHippo
What MailHippo is
MailHippo is a secure email messaging platform designed to protect patient data through HIPAA-compliant email. It works with an existing email address and provider, and the service says users can begin sending and receiving encrypted messages without configuration. SendSafe creates a personalized URL that lets people send encrypted messages to a MailHippo inbox, including those without a subscription. MailHippo uses SSL/TLS 1.2 or higher in transit and AES-256 encryption for message bodies and attachments at rest; it also encrypts the key ring. Each plan includes a HIPAA Business Associate Agreement, and message access records capture the authorized user, time, date, and records accessed. The API supports attachments, CC/BCC, HTML content, and inbound messages via webhook. Basic costs $4.95 a month per user, while Pro costs $7.95 a month per user; both are month-to-month and cancellable at any time. A 30-day trial is available. MailHippo says it serves healthcare providers, administrators, business associates, counselors, and other covered entities.
Who it suits
MailHippo is intended for healthcare providers, administrators, business associates, counselors, and other covered entities handling patient data. It may suit organizations that want encrypted email with their current email provider and address.
What it does well
- Works with an existing email address and provider.
- Each plan includes a HIPAA Business Associate Agreement.
- Tracks access by user, date, time, and records accessed.
- SendSafe lets non-subscribers send secure messages.
- Plans are month-to-month and can be cancelled anytime.
What to know first
- Basic costs $4.95 a month per user.
- Pro costs $7.95 a month per user.
- The trial plan lists 1,000 messages per month.
- Attachment sizes vary by plan, from 20 MB to 100 MB.
Limits
The free 30-day trial allows 1,000 messages per month, 2GB storage, and files up to 20 MB. Basic allows 5,000 messages monthly with 5GB storage and 50 MB attachments; Pro allows 10,000 messages, 10GB storage, and 100 MB attachments.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| 30 Day Trial | Per Month / User · 1,000 messages/month · 2GB storage · send files up to 20 MB · branding · HIPAA BAA · SendSafe Address URL · online customer support | Free |
| Basic | All plans are month-to-month and can be cancelled at any time · 5,000 messages/month · 5 GB storage · 50 MB attachment size | $4.95 a month |
| Pro | All plans are month-to-month and can be cancelled at any time · 10,000 messages/month · 10 GB storage · 100 MB attachment size | $7.95 a month |
| Basic Plan | Per Month / User · 5,000 messages/month · 5GB storage · send files up to 50 MB · message recall · branding · HIPAA BAA · SendSafe Address URL · online customer support | $4.95 a month |
| Pro Plan | Per Month / User · 10,000 messages/month · 10GB storage · send files up to 100 MB · message recall · message expiration · branding · HIPAA BAA · SendSafe Email Address · SendSafe Address URL · Microsoft Outlook Button · online customer support | $7.95 a month |
As mailhippo.com lists them, read 28 Sept 2026. The maker's own page has the final word.
Getting started
- Open the MailHippo website
- Sign up for the 30-day trial or a paid plan
- Use your current email address and provider
- Send and receive encrypted email through the portal, API, web, or Windows options
- Create a SendSafe personalized URL for inbound messages
Verdict
MailHippo combines encrypted messaging, access records, and a HIPAA Business Associate Agreement across its plans. Review the monthly message, storage, and attachment allowances to determine which option fits.
Questions
Does MailHippo offer a free plan?
No free plan is listed, but a 30-day trial is available at $0.00 per user per month.
How much do the paid plans cost?
Basic is $4.95 per user per month. Pro is $7.95 per user per month.
Which platforms are supported?
MailHippo lists API, web, and Windows platforms.
Is a HIPAA agreement included?
Yes. A HIPAA Business Associate Agreement is provided during signup and included with every plan.
Can recipients use MailHippo without a subscription?
Yes. SendSafe lets anyone send an encrypted message to a MailHippo inbox through a personalized URL.
Does MailHippo integrate with Outlook and Gmail?
Yes. Outlook and Gmail integration are listed; the Pro plan includes a Microsoft Outlook Button for supported Windows Desktop Outlook versions 2016, 2019, and 2022.
Facts from MailHippo's own pages
- Admin access controls
- Yes · mailhippo.com, 20 Sept 2026
- API
- The API supports secure email with attachments, CC/BCC recipients, HTML content through HTTP POST, and inbound messages through a webhook. · mailhippo.com, 28 Sept 2026
- Attachment limit
- 50 · mailhippo.com, 20 Sept 2026
- Audience
- MailHippo says it serves healthcare providers, administrators, business associates, counselors, and other covered entities. · mailhippo.com, 28 Sept 2026
- Audit tracking
- MailHippo tracks message access including the authorized user, date, time, and records accessed. · mailhippo.com, 28 Sept 2026
- Backups
- MailHippo says its backup solution protects the platform both at its data center and at a secure remote location. · mailhippo.com, 28 Sept 2026
- Core purpose
- MailHippo is a HIPAA-compliant secure email messaging platform for protecting patient data. · mailhippo.com, 28 Sept 2026
- Encryption
- MailHippo uses SSL/TLS 1.2 or higher in transit, AES-256 encryption for message bodies and attachments at rest, and encrypts the key ring. · mailhippo.com, 28 Sept 2026
- Existing email
- MailHippo works with a user's current email address and any email provider. · mailhippo.com, 28 Sept 2026
- Founded
- 2019 · mailhippo.com, 28 Sept 2026
- Free plan
- No · mailhippo.com, 20 Sept 2026
- Gmail integration
- Yes · mailhippo.com, 20 Sept 2026
- Headquarters
- Pompano Beach, Florida, United States · mailhippo.com, 28 Sept 2026
- HIPAA agreement
- A HIPAA Business Associate Agreement is provided during signup and included with every plan. · mailhippo.com, 28 Sept 2026
- Inbound security
- SendSafe inbound email supports TLS 1.2+, allowed sender lists, real-time virus scanning, RBL checks, and instant notifications. · mailhippo.com, 28 Sept 2026
- Integrations
- MailHippo says its API is featured on Keragon, which connects it to more than 100 EHRs, CRMs, and AI medical tools. · mailhippo.com, 28 Sept 2026
- Message expiry
- Yes · mailhippo.com, 20 Sept 2026
- Outlook
- The Pro plan includes a Microsoft Outlook Button supported on Windows Desktop Outlook versions 2016, 2019, and 2022. · mailhippo.com, 28 Sept 2026
- Outlook integration
- Yes · mailhippo.com, 20 Sept 2026
- Recipient verification
- password · mailhippo.com, 20 Sept 2026
- Secure delivery
- portal · mailhippo.com, 20 Sept 2026
- SendSafe
- SendSafe provides a personalized URL that lets anyone send a secure encrypted message to a MailHippo inbox, even without a MailHippo subscription. · mailhippo.com, 28 Sept 2026
- Setup
- Users can sign up and start sending and receiving HIPAA-compliant encrypted emails without setup or configuration. · mailhippo.com, 28 Sept 2026
- Paid from
- 4.95 · mailhippo.com, 20 Sept 2026
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