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LlamaIndex

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What LlamaIndex is

LlamaIndex helps developers and enterprises process documents and build AI workflows around them. LlamaParse handles more than 50 unstructured file types, including material with embedded images, complex layouts, multi-page tables, and handwritten notes. Schema-based extraction agents use language models to turn unstructured content into structured insights without training. Workflows can divide documents into logical sections and classify them with natural-language descriptions and rules.

For retrieval-augmented generation, LlamaParse provides chunking and embedding pipelines for indexing and retrieval. Community integrations cover data loaders, agent tools, language models, vector stores, observability, and application frameworks. LlamaCloud connectors currently support Google Drive, SharePoint, S3, and Confluence; OneDrive, Azure Blob Storage, Box, Notion, Slack, and Jira are listed as coming soon. Free and Starter include five concurrent parse, extract, classify, and split jobs; Pro includes 20 and Enterprise 100. LlamaParse is a commercial platform, while LlamaIndex and Workflows are open-source projects. Starter costs $50/mo.

Who it suits

It suits developers and enterprises automating document workflows or building AI applications grounded in document collections. Teams choosing a plan should consider the listed concurrent-job limits and support levels.

What it does well

  • Parses more than 50 unstructured file types.
  • Extraction agents structure content without training.
  • Includes chunking and embedding pipelines for RAG.
  • Enterprise offers private VPC or SaaS/hybrid deployment.
  • SaaS data is encrypted in transit and at rest.

What to know first

  • Free and Starter allow five concurrent jobs.
  • LlamaParse is commercial, not open source.
  • Several listed connectors are still coming soon.
  • Free support is community-based.

Limits

Free and Starter include 10K and 40K credits respectively, and each allows five concurrent parse, extract, classify and split jobs. Pro includes 400k credits and 20 concurrent jobs; Enterprise includes 100 concurrent jobs.

Plans

PlanBilled and limitsPrice
Starter/month · 40K credits · pay-as-you-go up to 400K credits · 100 users · basic support$50 a month
Pro/month · 400k credits · limited-time 800k-credit bonus ($1,000), one-time · pay-as-you-go up to $5,000/mo · 100 users · priority Slack support · business email domains only$500 a month
Free/month · 10K credits · 100 users · basic supportOn request
EnterpriseVolume discounts · 5x higher rate limits · enterprise SSO · SaaS or hybrid cloud deployment · dedicated account managerOn request

As llamaindex.ai lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the LlamaIndex website.
  2. Choose the Free plan or a paid plan.
  3. Use the web or API, or work with the Linux or self-hosted platforms.
  4. Connect supported sources such as Google Drive, SharePoint, S3 or Confluence.

Verdict

LlamaIndex combines document parsing, extraction, classification, and retrieval pipelines for teams building document-centered AI workflows. Paid plans start at $50/mo, and available connectors and concurrent-job limits vary by plan.

Questions

Is LlamaIndex free?

Yes. The Free plan includes 10K credits and 100 users.

How much do the paid plans cost?

Starter costs $50 a month, and Pro costs $500 a month. Enterprise pricing is not shown in the listed plan details.

Which platforms does it support?

The listed platforms are API, Linux, self-hosted and web.

Is LlamaIndex open source?

LlamaParse is a commercial platform. LlamaIndex and Workflows are open-source projects.

Which sources can LlamaCloud connect to?

Current connectors include Google Drive, SharePoint, S3 and Confluence.

What support comes with the plans?

Free includes community support, Starter basic email support, Pro priority Slack Connect, and Enterprise a dedicated account manager.

Facts from LlamaIndex's own pages

Connected sources
LlamaCloud connectors currently support Google Drive, SharePoint, S3, and Confluence; OneDrive, Azure Blob Storage, Box, Notion, Slack, and Jira are listed as coming soon. · developers.llamaindex.ai, 7 Oct 2026
Data retention
The pricing FAQ says SaaS data is encrypted in transit and at rest, cached data is retained for 48 hours before deletion, and caching can be turned off. · llamaindex.ai, 7 Oct 2026
Deployment
Enterprise customers can deploy LlamaParse in private VPCs, and the pricing page also lists SaaS or hybrid cloud deployment for Enterprise. · llamaindex.ai, 7 Oct 2026
Extraction
LlamaParse uses schema-based, LLM-powered extraction agents to turn unstructured content into structured insights without training. · llamaindex.ai, 7 Oct 2026
Integrations
LlamaIndex documents community integrations for data loaders, agent tools, LLMs, vector stores, observability, and application frameworks. · developers.llamaindex.ai, 7 Oct 2026
Limits
Free and Starter include 5 concurrent parse, extract, classify, and split jobs, while Pro includes 20 and Enterprise includes 100. · llamaindex.ai, 7 Oct 2026
Open source
LlamaParse is described as a commercial platform that is not open source, while LlamaIndex and Workflows are open-source projects. · llamaindex.ai, 7 Oct 2026
Parsing
LlamaParse parses more than 50 unstructured file types, including files with embedded images, complex layouts, multi-page tables, and handwritten notes. · llamaindex.ai, 7 Oct 2026
Purpose
LlamaIndex helps developers and enterprises automate document processing and build AI workflows around documents. · llamaindex.ai, 7 Oct 2026
RAG indexing
LlamaParse offers chunking and embedding pipelines for indexing and retrieval in RAG workflows. · llamaindex.ai, 7 Oct 2026
Security
The pricing FAQ says LlamaParse is certified for SOC 2 Type II, GDPR, and HIPAA. · llamaindex.ai, 7 Oct 2026
Support
The listed support levels are community for Free, basic email support for Starter, priority Slack Connect for Pro, and dedicated support for Enterprise. · llamaindex.ai, 7 Oct 2026
Target users
The company describes its products as tools for developers and enterprises automating document workflows and knowledge work. · llamaindex.ai, 7 Oct 2026
Workflows
The platform supports segmenting documents into logical sections and classifying them with natural-language descriptions and rules. · llamaindex.ai, 7 Oct 2026

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