Litify

Litify is a broad legal operations platform for law firms and corporate legal departments. It fits organizations that need intake, matters, documents, billing, reporting, and AI-assisted workflows connected in one environment. Its configurable scope is a strength for established legal teams, while custom pricing and enterprise-oriented delivery make it less suitable for buyers seeking a small, fixed-cost tool.

Overview

Litify brings client intake, matter management, document management, time tracking, billing and payments, legal spend management, and reporting into one system. The maker targets law firms and corporate legal departments across more than 15 practice areas, including personal injury, insurance defense, and immigration, and says the platform serves more than 70,000 legal professionals.

That breadth can reduce the need to coordinate separate casework and operational systems. Integrations with RingCentral, QuickBooks, DocuSign, Outlook, iManage, NetDocuments, and Accounting Seed extend the platform into communications, accounting, signatures, email, and document repositories. Smaller practices that only need intake or a basic client portal may find the wider platform unnecessary.

Key features

Casework and documents

Client intake forms, matter management, document management, time tracking, billing, payments, and legal spend management cover the administrative path from a new enquiry through financial reporting. Document tools support generation, editing, management, and advanced PDF editing, which is more useful to teams handling substantial case files than to firms looking for a simple file store.

Configurable AI workflows

Litify describes configurable workflows and autonomous AI agents that can run tasks in the background and recommend next steps using role, conversation, and case-file context. Litify ACE supports multi-step agentic workflows, firm-wide questions across a caseload, voice-to-text, a Chrome extension, a mobile-friendly web app, and an app-based mobile shortcut. These capabilities could help teams standardize repetitive work and find answers across matters, but they also make workflow design and governance important purchasing considerations.

External content and reporting

ACE connects with iManage, Google Drive, and SharePoint so users can search, cite, and act on external content from a conversation. Configurable no-code reports and dashboards cover case performance, team productivity, and revenue generation, giving managers a way to relate legal activity to operational outcomes without relying solely on a technical reporting team.

Data protection and service

Litify says its AI environment is closed and isolated, does not train models on customer data, and produces outputs that can be traced to sources. It also says Sensiba performed its SOC 2 Type I and Type II audits. Resolving an issue may require the support team to request database login access, subject to the customer's access grant and authentication process; organizations should align that procedure with their internal controls.

Pricing

Litify uses custom pricing. Its pricing page directs visitors to request a personalized demo rather than publishing a standard product price, so budget comparisons require a conversation with the vendor.

Practice Management Clients (Law Firms) - FIXED-LIFETIME

Custom pricing applies to the law-firm practice-management plan. Annual subscription pricing is described in a maker PDF, but no amount is stated. It is the relevant route for firms wanting Litify's intake, matter, document, time, billing, spend, reporting, and AI capabilities in a practice-management setting.

Enterprise Legal Management Clients (Corporate/Government) - FIXED-LIFETIME

Custom pricing applies to the corporate and government enterprise-legal-management plan. The amount depends on team size, organizational structure, and selected features, making it appropriate for larger legal departments whose requirements cannot be represented by a simple per-user comparison.

No free plan or free trial is provided in the published plan information. Buyers should confirm implementation scope, subscription terms, user access, and any usage conditions during the sales process.

Platforms

Litify supports web, iOS, Android, API connections, and extensions. ACE is available in a browser, through Chrome, and via a mobile app shortcut, giving users several ways to reach AI-assisted work while away from a primary desktop session.

Who it's for

Litify is aimed at law firms and corporate legal departments with established processes spanning intake, matters, documents, finance, and reporting. It is particularly relevant to organizations working across multiple practice areas or connecting internal casework with repositories such as iManage, Google Drive, and SharePoint. A small team wanting only a low-cost intake form, standalone portal, or narrow document tool should compare simpler products first.

Pros and cons

Pros

• Broad legal operations coverage: Intake, matters, documents, time, billing, payments, spend, and analytics sit in one platform.
• Action-oriented AI: Configurable agents can perform multi-step workflows, recommend next steps, and answer questions across a caseload.
• Connected document work: ACE can search and cite content in iManage, Google Drive, and SharePoint.
• Management reporting: No-code dashboards address case performance, productivity, and revenue.
• Enterprise service model: Implementation, training, customer success, and community support are available.

Cons

• Custom pricing: Without a published amount, prospective customers cannot quickly compare total cost with alternatives.
• Enterprise complexity: The breadth and configurable workflows may be excessive for a small practice with a narrow requirement.
• Support access controls: Troubleshooting may involve database login access, which requires careful approval and authentication handling.

Alternatives

BriefBox is a better starting point for readers wanting a freemium intake-oriented option with a free Core plan on Android, iOS, and web; its LaunchPad plan uses request-based pricing.

Docassemble suits organizations that prefer free, self-hosted software and can manage hosting costs and infrastructure themselves.

MatterFit is worth choosing when a short, defined pilot is the priority: its free 60-day Pilot supports up to three users and includes intake scoring, override tracking, an outcomes dashboard, Clio integration, and founder support.

Openfront Law Firm is an alternative for teams seeking a freemium, self-deployed platform with source-code access.

PerfectLaw DMS is the more focused option when document management is the primary need, with web subscription and on-premises offerings.

Intapp Intake focuses on intake and uses demo-based pricing.

Captorra Intake offers intake plans with either up to five users or unlimited users.

Checkbox is an alternative for buyers wanting configurable scope and order-specific pricing, with fees varying by authorized user type.

Verdict

Choose Litify when your firm or legal department needs one configurable system for intake, casework, documents, financial operations, analytics, and AI-driven workflows, especially across multiple practice areas and external repositories. Look elsewhere if you need transparent pricing, a lightweight standalone intake product, or a deployment model that avoids potential database-access requests during support.