No. 7 of 23 ·Elevator Service Software

Liftkeeper

Web

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Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Liftkeeper is ranked #7 of 23 in elevator service software on Freedom251. It runs on Web.

Compared on elevator service software

Service dispatch: Yes
Technician mobile app: Yes

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The record

Product: Liftkeeper is elevator business software designed to connect office and field operations.
Industry focus: The company says Liftkeeper was designed around the requirements of the elevator industry and that it serves only that industry.
Record keeping: Users can manage internal and external contacts, attach documents or photos, and organize lists to their preferences.
Sales: Sales tools include lead tracking, reminders, custom proposals, and conversion of proposals into jobs.
Maintenance and dispatch: The software supports trouble calls, mapped routes, service request prioritization, and mobile access for mechanics to schedules, tickets, and elevator information.
Accounting: Features include custom reports, automated maintenance contract billing, and customizable APIs for transferring data to accounting software.
Accounting integrations: The FAQ names QuickBooks, Intacct, and Microsoft Dynamics as examples and says its team can build interfaces with most software.
Inventory: Users can track spare parts, equipment, and consumables, centralize supplier information, and issue purchase orders from the office or field.
Customer portal: The FAQ says unlimited customer portal users are included free with a Liftkeeper subscription.
Access: Liftkeeper is accessed through an internet browser on a computer, phone, or tablet, with no download or software installation required.
Training: The subscription includes about 20 hours of initial onboarding training, training on new features, refreshers, and advanced training upon request.
Support: Subscribers receive an account manager with elevator industry experience, and the customer service team averages five years of experience in the elevator industry.
Help resources: Subscribers can access a searchable help database with manuals, FAQs, and how-to tutorials.
Customization and scale: The company says it provides custom reports and features and supports organizations ranging from one building to portfolios with multiple offices.

Where it ranks on Freedom251

Best Elevator Service Software in 2026#7 of 23

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Sources

liftkeeper.com· checked 4 Oct 2026
liftkeeper.com/features· checked 4 Oct 2026
liftkeeper.com/faq· checked 4 Oct 2026
liftkeeper.com/support· checked 4 Oct 2026