No. 24of 29 ·Incentive Compensation Management Software

Leaptree Optimize

Name: Leaptree Optimize
Price: 900 USD

Web · Self-hosted· paid plans from $900/mo

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Freedom report

One barScore 5.0

Free tierNo free tier
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Leaptree Optimize is ranked #24 of 29 in incentive compensation management software on Freedom251. It runs on Self-hosted, Web. There is no free plan. A free trial is offered. Paid plans start at $900/mo.

Leaptree Optimize plans and pricing

All plans

Professional $900/mo Starts at; once-off professional onboarding fee of $3,500 Up to 10 CX evaluators · Up to 100 CX agents · Additional evaluators $90/mo · Additional agents $10/mo leaptree.ai · 11 Oct 2026

Enterprise $1,800/mo Starts at; once-off enterprise onboarding fee of $5,000 Up to 10 CX evaluators · Up to 100 CX agents · Additional evaluators $110/mo · Additional agents $10/mo · AI-powered CX QA engine leaptree.ai · 11 Oct 2026

Bronze AI Credits $2,000/mo Up to 25,000 interactions per month · AI on up to 5 scorecard types leaptree.ai · 11 Oct 2026

Silver AI Credits $3,800/mo Up to 50,000 interactions per month · AI on up to 10 scorecard types leaptree.ai · 11 Oct 2026

Gold AI Credits $6,500/mo Up to 100,000 interactions per month · AI on up to 20 scorecard types leaptree.ai · 11 Oct 2026

Platinum AI Credits Up to 100,000+ interactions per month · AI on up to 20+ scorecard types leaptree.ai · 11 Oct 2026

Compared on incentive compensation management software

Free plan: No
Bonus management: Yes
Approval workflows: Yes

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The record

Purpose: Leaptree Optimize provides AI-driven contact center quality assurance inside Salesforce.
Interaction coverage: The product audits calls, chats, and emails to identify trends, risks, and performance gaps.
Scorecards: Users can build customizable QA scorecards without developer support.
Professional features: The Professional plan includes omni-channel QA assessments, an automated scorecard scheduler, customizable reports and dashboards, gamification, disputes, and QA calibration.
Enterprise AI features: Enterprise adds recommended learning actions, large text analysis, rewards and upsells, Auto Flag, Auto QA, Agentforce QA, Conversation Insights, Data Verification, and Process Analysis.
Salesforce deployment: The app runs inside the customer’s Salesforce environment and requires no external integration or middleware.
AI infrastructure: The FAQ states that AI enhancements run via Amazon Web Services and operate on Salesforce records.
Security: Leaptree says Optimize passed Salesforce’s Security Review as a certified Managed Package.
Permissions and audit: The app uses Salesforce’s native permission model and logs evaluations, AI insights, scoring changes, and corrective actions in Salesforce.
Support: The company describes direct expert support and says its LeapForward onboarding program helps customers get started.
Trial: The maker offers a 15-day trial using the customer’s test data, set up through a launch session.
Intended users: The FAQ identifies contact center operations leaders, call center QA managers, compliance leaders, risk and governance teams, customer experience leaders, Salesforce administrators, and RevOps teams as intended users.
Limits: The listed base plans include up to 10 CX evaluators and 100 CX agents; extra evaluators and agents are priced separately.
Headquarters: Dublin, Ireland
Price from: $900/mo

Where it ranks on Freedom251

Best Incentive Compensation Management Software in 2026#24 of 29

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Sources

leaptree.ai· checked 11 Oct 2026
leaptree.ai/pricing· checked 11 Oct 2026
leaptree.ai/salesforce-contact-center-qa-faq· checked 11 Oct 2026
leaptree.ai/salesforce· checked 11 Oct 2026
leaptree.ai/15-day-ai-trial· checked 11 Oct 2026