Freedom251 › Field Service Management Software
Kickserv
by Kickserv

What Kickserv is
Kickserv is job management software for teams coordinating technicians and customer work. It supports recurring jobs and route optimization, with invoicing and payments included. Customers can use a customer portal, while staff can access the service on the web or through iOS and Android apps. Offline mode is not supported. Kickserv offers three monthly plans: Start for 5 users at $60 a month, Run for 10 users at $119 a month, and Scale for 20 users at $199 a month. A 30-day trial is available, but there is no free plan. The listed technician limit is 5. These capabilities cover repeat jobs, route planning, customer access, and payment handling in one service for teams working across office and mobile platforms. The maker is Kickserv, founded in 2021 and headquartered in Denver, Colorado, United States.
Who it suits
Kickserv suits teams coordinating technicians, recurring jobs, routes, and customer payments. Its web, iOS, and Android access is relevant to teams that need to work across office and mobile platforms, provided they do not need offline mode.
What it does well
- Supports recurring jobs and route optimization.
- Includes invoicing and payments.
- Provides a customer portal.
- Available on web, iOS, and Android.
- Offers a 30-day trial.
What to know first
- There is no free plan.
- Offline mode is not supported.
- The listed technician limit is 5.
Limits
The Start plan costs $60 a month for 5 users. The listed technician limit is 5, and offline mode is not supported.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Start | monthly; annual subscription saves 20% · 5 users · embeddable contact form · automated email/text reminders · 20+ reports · time and expense tracking · QuickBooks Online | $60 a month |
| Run | monthly; annual subscription saves 20% · 10 users · everything in Start · dispatch mapping · GPS check-ins · custom data fields/reports · QuickBooks Desktop integration $50/m | $119 a month |
| Scale | monthly; annual subscription saves 20% · 20 users · everything in Run · custom templates | $199 a month |
| Flex | monthly; can be free with Kickserv Kickback · 3 users · estimates/jobs/invoices · contact manager · customer center · iPhone and Android apps · ACH and Tap to Pay | $19 a month |
As kickserv.com lists them, read 21 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Kickserv website.
- Start the 30-day trial.
- Choose a monthly plan based on the user count you need.
- Use Kickserv on the web, iOS, or Android.
Verdict
Choose Kickserv if you need recurring job support, route optimization, a customer portal, and invoicing and payments across web and mobile. Look elsewhere if offline access is essential or the listed technician limit of 5 does not fit your team.
Questions
How much does Kickserv cost?
Start costs $60 a month for 5 users. Run costs $119 a month for 10 users, and Scale costs $199 a month for 20 users.
Is there a free plan or trial?
Kickserv has no free plan, but offers a 30-day trial.
Which platforms are supported?
Kickserv is available on the web, iOS, and Android.
Can Kickserv be used offline?
No. Offline mode is not supported.
Who makes Kickserv?
Kickserv is made by Kickserv, founded in 2021 and headquartered in Denver, Colorado, United States.
Facts from Kickserv's own pages
- Android requirement
- The Google Play app requires an existing Kickserv account and a cellular or Wi‑Fi network connection. · play.google.com, 21 Oct 2026
- API
- A public version 2 API is offered as REST-style XML over HTTP with Basic Authentication and employee API tokens. · help.kickserv.com, 21 Oct 2026
- API limits
- API tokens are available only on the Premium plan, and Kickserv says it does not provide implementation or development assistance. · help.kickserv.com, 21 Oct 2026
- Apple system requirement
- The App Store listing requires iOS 18 or later and iPadOS 18 or later, with macOS support requiring an Apple M1 Mac. · apps.apple.com, 21 Oct 2026
- Backups
- The security page says databases are mirrored across AWS zones, backed up daily, and restorable to a snapshot as recent as five minutes. · kickserv.com, 21 Oct 2026
- Company founding
- LinkedIn lists Kickserv as founded in 2006. · linkedin.com, 21 Oct 2026
- Company headquarters
- LinkedIn lists Denver, Colorado as headquarters. · linkedin.com, 21 Oct 2026
- Company legal name
- Google Play identifies the developer as NORMAN'S DOJO, INC. · play.google.com, 21 Oct 2026
- Company size
- LinkedIn lists a company size of 11–50 employees. · linkedin.com, 21 Oct 2026
- Customer management
- Customer records include customer views, job history, messaging and a Customer Center. · kickserv.com, 21 Oct 2026
- Customer portal
- Yes · kickserv.com, 21 Sept 2026
- Documentation
- The Knowledge Center provides API guidance but explicitly documents version 2 only and directs developers to try calls on live data. · help.kickserv.com, 21 Oct 2026
- Estimates
- Users can create and send estimates, collect signature approvals and manage a customer pipeline. · kickserv.com, 21 Oct 2026
- File encryption
- User images and attachments are encrypted in Amazon S3, while account passwords are encrypted so employees cannot view them. · kickserv.com, 21 Oct 2026
- Founded
- 2021 · kickserv.com, 28 Sept 2026
- Free plan
- No · kickserv.com, 21 Sept 2026
- Headquarters
- Denver, Colorado, United States · kickserv.com, 28 Sept 2026
- Integrations
- Native integrations listed include QuickBooks Online/Desktop, Stripe, Customer Lobby, Podium, Mailchimp and Google. · kickserv.com, 21 Oct 2026
- Invoicing
- The product manages receivables, invoice approvals and online payments. · kickserv.com, 21 Oct 2026
- Invoicing and payments
- Yes · kickserv.com, 21 Sept 2026
- Job management
- Job tools include notifications, expense records, photos, documents and notes. · kickserv.com, 21 Oct 2026
- Limit: API maturity
- A TrustRadius reviewer says the API needs updating and better documentation. · trustradius.com, 21 Oct 2026
- Limit: mobile reliability
- Google Play reviewers report slow loading, white screens, failed photo uploads, resets and clock-in problems. · play.google.com, 21 Oct 2026
- Limit: offline use
- A verified Software Advice reviewer says the app is server-dependent and cannot access data without an internet connection. · softwareadvice.com, 21 Oct 2026
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