Freedom251 › Field Service Management Software
Fieldcode
by Fieldcode
What Fieldcode is
Fieldcode is field service management software for IT and telecommunications operations. It manages work from the initial request through resolution and coordinates employees, subcontractors, and service partners as one workforce. Shared planning and SLA visibility support dispatch operations. Scheduling can assign jobs using technician skills, availability, location, and service requirements, while route optimization adjusts to schedules, locations, and priorities. Android and iOS apps provide online and offline job information, guided workflows, reports, photos, documents, and technician communication. The platform includes customer portals, recurring jobs, external-system APIs, and connectors for Salesforce, Infor M3, QuickBooks, HubSpot, Microsoft Dynamics 365, Field Nation, Monday.com, and Zoho CRM. Fieldcode says operational data is hosted in the EU. Plans cost 25.00 USD, 45.00 USD, or $65 a month per user, each with a 90-day trial. An optional paid voice AI package handles calls and technician scheduling.
Who it suits
Fieldcode suits IT service and telecommunications teams handling break/fix work, device swaps, network maintenance, or installations. It also fits organizations coordinating employees, subcontractors, and service partners.
What it does well
- Android and iOS apps support offline job information
- Scheduling uses skills, availability, location, and requirements
- Route optimization adapts to schedules and priorities
- Customer portal and recurring jobs included
- Connectors support named CRM and ERP systems
What to know first
- No free plan
- Plans are billed per user each month
- Start plan has three dispatch groups
- Some BI and warehouse access may cost extra
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Start | per month per user · Essential features for small teams · Standard features included · 90-day free trial | $25 a month |
| Business | per month per user · Advanced features for growth · All benefits in Start, plus automated ticket creation via standard APIs and workflow, unlimited dispatch groups, custom workflows, automated messaging, tailored reporting, parts tracking and customizable roles | $45 a month |
| Enterprise | per month per user · Powerful solutions for enterprises · All benefits in Business, plus schedule-based ticket creation, fully automated dispatching, extended workflows, customization, partner cooperation and advanced SLA management | $65 a month |
As fieldcode.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
Fieldcode combines dispatch, routing, mobile workflows, partner coordination, and integrations for field operations. Its paid plans include a 90-day trial, while higher-tier limits and add-on fees should be reviewed.
Facts from Fieldcode's own pages
- AI voice agents
- An optional paid voice AI package handles inbound and outbound calls, confirms details and schedules technicians 24/7 in any language. · fieldcode.com, 11 Oct 2026
- APIs
- Fieldcode says its connectors support data flow between the service platform and existing ERP, CRM or accounting systems, and the pricing page lists external-system APIs. · fieldcode.com, 11 Oct 2026
- Customer portal
- Customers can book, reschedule and track appointments online through self-service. · fieldcode.com, 11 Oct 2026
- Free plan
- No · fieldcode.com, 22 Sept 2026
- Headquarters
- Nürnberg, Germany · fieldcode.com, 28 Sept 2026
- Integrations
- The maker lists connectors for Salesforce, Infor M3, QuickBooks, HubSpot, Microsoft Dynamics 365, Field Nation, Monday.com and Zoho CRM. · fieldcode.com, 11 Oct 2026
- Mobile app
- The Fieldcode app for Android and iOS supports online and offline job information, guided workflows, reporting, photos, documents and technician communication. · fieldcode.com, 11 Oct 2026
- Mobile platforms
- both · fieldcode.com, 22 Sept 2026
- Offline mode
- Yes · fieldcode.com, 22 Sept 2026
- Product
- Fieldcode is AI-powered field service management software for IT and telecommunications that manages work from request through resolution. · fieldcode.com, 11 Oct 2026
- Recurring jobs
- Yes · fieldcode.com, 22 Sept 2026
- Route optimization
- Yes · fieldcode.com, 22 Sept 2026
- Routes
- Route optimization adapts to schedules, locations and priorities to reduce travel time. · fieldcode.com, 11 Oct 2026
- Scheduling
- Scheduling and dispatch can assign work based on technician skills, availability, location and service requirements. · fieldcode.com, 11 Oct 2026
- Security and data location
- Fieldcode says it is built, hosted and supported in Europe and that operational data is hosted in the EU. · fieldcode.com, 11 Oct 2026
- Support
- Standard support is available during business hours in English, with additional coverage available for other languages or outside regular business hours. · fieldcode.com, 11 Oct 2026
- Target industries
- The company presents Fieldcode for IT service operations and telecommunications field operations, including break/fix, device swaps, network maintenance and installations. · fieldcode.com, 11 Oct 2026
- Tier limits
- The Start plan includes three geographic dispatch groups; Business and Enterprise list unlimited groups, while BI forecasting reports and data warehouse access may incur additional fees. · fieldcode.com, 11 Oct 2026
- Workforce
- The platform coordinates employees, subcontractors and service partners as one workforce with shared planning and SLA visibility. · fieldcode.com, 11 Oct 2026
Where Fieldcode stands on Freedom251
- Field Service Management Software#23 of 94