Jisc Online Surveys
What Jisc Online Surveys is
Jisc Online Surveys is a paid web service for building, distributing and analysing surveys, with a 30-day trial and no free plan. It is intended for researchers, educators and privacy-first organisations. Authors can choose from 16 question types, use display logic, create custom themes, upload images and embed video. Surveys can be shared through public links, QR codes and website embeds, while respondent lists are available on paid subscriptions. Results appear in charts and tables with filtering and response insights, and data can be downloaded as CSV, XLSX, SPSS or PDF. A single survey allows up to 20,000 responses unless Jisc agrees otherwise in writing. The trial costs 0.00 GBP and permits three surveys with 30 responses per survey, while excluding some features such as custom branding and email invitation lists. Jisc states that Online Surveys is covered by ISO 27001 certification. Account and survey data are stored in Amazon Web Services in the Republic of Ireland, with encrypted connections, encryption at rest and daily backups retained for 30 days.
Who it suits
Jisc Online Surveys suits researchers, educators and organisations that need survey logic, branded questionnaires and exportable analysis. Its plans also support teams ranging from one user to 5,000 users.
What it does well
- Offers 16 question types
- Supports display logic and custom themes
- Exports CSV, XLSX, SPSS and PDF
- Allows up to 20,000 responses per survey
- Provides QR codes and website embeds
What to know first
- No free plan is available
- Trial limits surveys to 30 responses each
- Trial excludes some branding and invitation features
- Support hours exclude bank holidays and closure days
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| 30-day free trial | 30 days · 3 surveys · 30 responses per survey | Free |
| Project | per year · 10 users · unlimited surveys · 20,000 responses per survey · email lists for 20,000 respondents | £1,037 a year |
| Organisation | per year · 5,000 users · unlimited surveys · 20,000 responses per survey · email lists for 20,000 respondents | £2,075 a year |
| Single user | per year · 1 user · unlimited surveys · 20,000 responses per survey · email lists for 500 respondents | £232 a year |
As onlinesurveys.jisc.ac.uk lists them, read 12 Oct 2026. The maker's own page has the final word.
Verdict
Jisc Online Surveys provides survey creation, distribution and analysis tools with substantial response limits and multiple export formats. The 30-day trial is useful for evaluation but has tighter limits and fewer features than paid subscriptions.
Facts from Jisc Online Surveys's own pages
- Analysis and exports
- Users can view results in charts and tables, filter responses, review response insights and download data in CSV, XLSX, SPSS or PDF formats. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Response analytics
- Yes · onlinesurveys.jisc.ac.uk, 22 Sept 2026
- Custom branding
- Yes · onlinesurveys.jisc.ac.uk, 22 Sept 2026
- Data location
- Account and survey data is stored in Amazon Web Services within the Republic of Ireland. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Distribution
- Users can share public links, create QR codes, embed surveys on websites and use respondent lists on paid subscriptions. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Encryption and backups
- Survey responses and communications use encrypted SSL/TLS connections, data is encrypted at rest, and data stores are backed up daily with backups retained for 30 days. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Free plan
- No · onlinesurveys.jisc.ac.uk, 22 Sept 2026
- Headquarters
- Bristol, UK · onlinesurveys.jisc.ac.uk, 28 Sept 2026
- Integrations
- The FAQ says users can embed media from supported sites such as YouTube and link to files hosted in services such as Google Drive or Microsoft SharePoint. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Intended users
- Jisc describes the product as intended for researchers, educators and privacy-first organisations. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Logic branching
- Yes · onlinesurveys.jisc.ac.uk, 22 Sept 2026
- Purpose
- Jisc Online Surveys provides tools to build, distribute and analyse surveys for researchers, educators and organisations. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Response cap
- Unless Jisc agrees otherwise in writing, a single survey is capped at 20,000 responses. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Responses included
- 20000 · onlinesurveys.jisc.ac.uk, 22 Sept 2026
- Security certification
- Jisc states that Online Surveys is included among its services certified to ISO 27001. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Support
- Jisc lists support hours as 09:00–17:00, Monday to Friday, excluding bank holidays and Jisc closure days. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Survey creation
- The platform offers 16 question types, display logic, custom themes and the ability to upload images and embed video. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
- Trial limits
- The trial allows up to three surveys and 30 responses per survey, and excludes some features such as custom branding and email invitation lists. · onlinesurveys.jisc.ac.uk, 12 Oct 2026
Where Jisc Online Surveys stands on Freedom251
- Survey Software#103 of 131