IT Dock

What IT Dock is

IT Dock is a web-based IT service platform for organizing client assets and operational documentation. Its asset inventory helps technicians keep track of the equipment and systems they support, and runbook templates provide a starting point for documenting repeatable procedures. The platform also includes 25 AI questions and five screenshot-to-documentation uses per month on its Free plan. That plan supports one technician and up to three clients, costs nothing, and requires no card. Paid plan names are Solo, Team, and Business. Solo supports one technician, Team supports five, and Business supports ten; all three allow unlimited clients. IT Dock uses hybrid deployment and supports SSO. It is available on the web. Network discovery is not included among its listed capabilities. The free tier gives an individual technician a way to manage a small client roster, while the other plans expand technician capacity and client count. IT Dock may suit service providers looking for asset inventory and documentation tools in one web platform.

Who it suits

IT Dock suits individual IT technicians who need to organize assets and create operational documentation for a small set of clients. Teams can consider its higher technician capacities and unlimited-client plans, with SSO support available.

Limits

The Free plan includes one technician, three clients, 25 AI questions per month, and five screenshot-to-documentation uses per month.

Getting started

1. Open the IT Dock website.
2. Use the Free plan, which requires no card.
3. Start with one technician and up to three clients.
4. Use the web platform to organize assets and documentation.

Verdict

Choose IT Dock if you need a web-based way to manage client assets and document procedures, with a free tier for one technician. Look elsewhere if network discovery is a requirement.